Used 2021 Ram 2500 Consumer Reviews
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Power and Comfort w/a sprinkle of Efficiency
This truck exceeds my expectations, I pull a 11500lb skid steer and with the correct trailer it’s safe and easy to get to the job site. Brakes are solid, interior is amazing, comfortable. Couldn’t be happier.
Powerful, comfortable ride
We are campers and spend lots of hours driving in our truck. The Ram provides a quiet ride with a very comfortable cab. After 2 years we are still completely happy.
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- Big Horn Diesel Crew CabMSRP: $41,48324 mi away
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2021 Ram 3500 Tradesman FIRE
Purchase date 3/16/2021;engine light on repaired 7/12/21; engine fire while driving 9/2/2021! No joke
Tows great less comfortable than a 1500
I had a 2021 1500 built to serve and 2015 Outdoorsman both with the 5.7. They were extremely nice and in particular, the 1500 is amazing from a comfort standpoint both driving and interior...but with the new trailer (6700 lbs total/800 lbs tongue weight), although adequate for towing and within specs, you were never able to fully relax in the relationship between the truck and the trailer. So, I got a 2500 6.4 Hemi and my towing issues were solved. Great power, the truck always feels planted and in control over the trailer... I am much less stressed (you know that low level always aware kind) after a day's drive... So, from a pure comfort standpoint speaking to the 2019 later models, they are quite a bit better than the 2500. The new 1500's have the bigger rear seat area (crew cab) and the dogs like that. In terms of fit and finish and interior amenities, they are equal but the ride of a 2500 is definitely a TRUCK like ride, stiffer, bouncier and the size of the 2500 crosses a line, for me, for daily driver. A 1500 rides like an upscale SUV. The 2500 rides like an extremely well put together TRUCK. Now, I don't drive mine as a daily driver and have a Jeep Renegade for that at double the mileage at least... so, the trucks is for transfer station duties and light off roading mostly under 10K a year miles. If you want comfort and a daily driver and don't tow daily or even weekly, go with a 1500 every day. If you tow at 6K or more and 800 to a thousand lbs tongue weight or virtually ANY fifth wheel go 2500. IF you tow daily or weekly at 6K up, go 2500/3500 diesel. In addition, the extra length and dimensions make parking a new experience over the 1500. A line is crossed. I'd also get the parking sensors and towing mirrors at least for that blind spot on a 1500 or 2500/3500. Blind spot monitoring would be my preferred option. Update: About a year later and 10K miles over half towing, I love the 2500. For MY needs, the Hemi was the way to go, plenty of power for what I tow. It would be nice to see the next gen 2500/3500 be improved along the lines of the 1500 fifth gen, but it is still a relatively luxurious ride. I love the feeling of being "planted" on the road with the truck always in control vs the trailer allowing for a more relaxed towing experience. Mileage towing is in the same range as the 1500 surprisingly and at a bit of a higher speed all in all. I did do after market bumpers front with a winch fab fours matrix and I highly recommend either getting the OEM retractable side steps or gulping and getting the aftermarket versions like I did. AND, one year later, my very same truck MSRP is right at 10K more expensive than mine making my so so deal a great deal a year later in comparison along with the 3.24% interest rate vs the 8 and 9% rates of 2023. But now, the prices are breaking due to high cost and interest rates in mid 2023, so U2 might be able to get a decent deal again... 19K miles. We primarily use the 2500 for towing the trailer. It is a fantastic truck, but to be honest it is NOT the greatest daily driver so I got a Gladiator for that and a bit more of the off road capability. I get compliments on the Ram because I put the Fab Four and Rough Country after market bumpers on. This truck is a beast. Driving in town is OK but parking is a bear because it is so big and it sucks gas like a fish water. The 6.4 Hemi is a great engine and I am so glad I got it vs a diesel personally. I put KO2's on it and they improved the ride a bit over the OEM Transforces that are like Flintstone tires imho. This truck is likely my last big one as it meets my needs for towing including potentially anything bigger I might get. I have 3K in payload and 15K max tow capability. I'm around half that on any given trip. The comfort towing vs the 1500 is incomparable but I sure miss the size of the 1500 cab. Ram needs to do something about that basically having the same cab for what like 8 years now? So, great truck no issues, looks good performs even better. I changed my stars on comfort up to five stars. It is really a pleasure to drive towing a trailer. This ain't your grandpa's truck. Mileage towing overall is 9ish plus or minus a bit. I am still a bit surprised that it is NOT that much different than the 1500 perhaps a bit worse but not a great deal at all towing. The 1500 definitely has a few mpg advantage not towing...as the 2500 gets 12/13 non towing mpg mixed driving. It does not like stop and go driving in town from an MPG standpoint. It's a great truck. I got a great deal in retrospect and essentially the same truck now would be 10K more, 15K more in 2023 when prices maxed out. One thing I wish I had was the tow mirrors on the new ones. They are very nice. Update: June 2025. I got a gladiator as my daily driver so have a bed and the 2500 pretty much is dedicated to towing and big projects or getting appliances. We occasionally will take it on light offroading with wide roads, but that's about it. Three years in and 26K miles. I added a star but I must admit I hate the UConnect 5.0. I much prefer the old 4.0, but I'm also a curmudgeon. The new trailer is about 8600 and an 1175 tongue weight. But 3K payload and 15K max tow weight, and I swear it tows the heavier trailer even better, no sag, and tracking is superior but the torsion suspension on the trailer and the upgrade to an Equalizer from the Fastway E2 could be a part of that. Irrespective, We love traveling in the Ram, zero problems so far. Knock on wood. Love the Billet Silver. One correction to the above regarding 1500's. With a Hemi and 4.92 rear end, I'd easily go to 7500 lbs on Max weight and stay at 80% of your payload whatever it might be. As for the new Hurricane engine. Well, it says it can easily do what I'm towing maybe an issue with payload on some, so can't address that one, but they appear to tow nice.
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Mechanical Problems
I originally purchased my 2021 Ram 2500 6.7 brand new from the dealership. It was great amazing power and towing capability is unmatched. At 24,000 miles the transmission broke. Dealer replaced at no cost due to warranty, but I was out of a vehicle for about 4 weeks waiting for Ram to fix this warranty issue. Several thousand miles after, the transmission began to shift terribly rough. Took forever for it to shift up and the downshifts were really rough. At about 60,000 miles the engine developed a ticking sound. At 75,000 miles the EGR went out. At 83,000 miles the cooler lines to the transmission popped loose all on their own. The dealer attempted to blame the cooler lines on a mechanic that worked on the exhaust, though they couldn’t tell me exactly how they were damaged in any way. I spoke with several diesel transmission shops, and they all said that this is a common defect in Rams. Cooler lines are quick connect fittings, and, with vibrations from the engine, break over time and simply pop out. Since these troubles, I have researched 5th generation rams and found they are fraught with numerous different mechanical issues.
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