2023 Mercedes-Benz GLE-Class Consumer Reviews
Less than 800 miles. In service for WEEKS
The car is beautiful. However, missing several features other cars have. Less than 800 miles and it’s been in the service department more than in my garage. Had a bolt missing/ broken, terrible noise of things flapping/rattling on the passenger side. Picked up car on Wednesday, had it towed on Friday….”Reversing Not Possible. Service Required”. Over a week now waiting to get it back…..still in a loaner.
- Performance
- Interior
- Value
Awesome Ride
The vehicle is amazing. Almost everything is great, so I will only mention a few points. I have a GLC and a GLE. The engine noise in the GLE is much louder, even though they have identical engines. As such, if you can, I would recommend opting for the 6 cylinder over the 4 cylinder, for a quieter ride. Also the factory missed a part (a door sill) during assembly, which was a little concerning. I also think Mercedes makes things more complicated than they have to be. Specifically, they make the cars technology so you can do the same thing from 3 different sources. This might seem cool, but it makes for too many options. Other than that, I would highly recommend.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Most Luxurious in Class
I took delivery in December and immediately fell in-love. I upgraded from a 2016 Volkswagen Touareg and everything about this car is worth the $15k increase in MSRP (mine came in at $71k.) I'm averaging 24.8 MPG with mixed/highway driving over 3,600mi. On a recent road-trip I averaged 30MPG by going the speed limit (Sacramento to Los Angeles.) I love that I can drive 500mi on a tank of gas. I am super disappointed that MBUX doesn't include wireless CarPlay (something available on all 2020+ VW models.) I had issues with the MBUX taking 2+ minutes to load randomly, but that hasn't happened since the recent software update. The panoramic sunroof opens way larger than the X5, but I wish it had the ambient sunroof lighting like the X5. I have the GLE 350 4matic and while the engine doesn't sound pleasant, the performance is on-par and worth it for better efficiency. I do feel like 4matic is more front wheel drive biased compared the competition (I've experienced loss of traction while accelerating hard.) I noticed reviews saying that your pant legs would get dirty when you get in the car; I have this issue too. I feel exceptionally safe in this SUV and love the driver's assistance package. I do wish there was a quicker way to disable the active lane departure warning (it's quite aggressive and disturbs the otherwise exceptional ride.) The active driving assistance (and active lane change assist) make highway driving so easy. The traffic jam assist gets too close to cars for my comfort, but otherwise works as expected. The 360 camera isn't as good as Audi/BMW but it's better than any mainstream brand and I find it very helpful. I tried the automated parallel parking feature twice and it parks as well (or as poorly) as the vehicles you park in-between. Overall, I am very pleased with my purchase and intend to keep it until at least the warranty runs out (which is 10k short bumper-to-bumper and 50k miles short for powertrain compared to my Touareg.) Update: 9 months, 7,700mi in and I still love my GLE but wish I purchased the X5. My average MPG is 25, mostly highway and combined. A software update fixed my main issue with the MBUX system. Unfortunately, the vehicle has developed a rattle in the steering wheel and in the rear of the vehicle. Then, the steering/suspension occasionally makes a popping sound. The sunroof also makes a horrible popping sound when opening/closing after being parked outside. Also, the driver's seat ventilation fan vibrates excessively randomly. I plan to have this addressed at its first service interval; I am really disappointed with all of these quality control issues, though.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
First and last Mercedes
Paid 90K for a top of the line GLE 580, performance and comfort the car was amazing, super fast and pretty fun to drive. Electronically it’s a nightmare, the car would randomly not start, in the year I owned it it was at the dealership 4 times for this issue with no resolution, sometimes taking over a week of just sitting at the dealership. Other fun features included the speedometer screen going completely blank repeatedly, the windshield wipers going on randomly, the audio not working at all, the car not shutting off, engine light (dealer claims no codes came up) My 11 year old Cadillac with 130K miles was more reliable then this hunk of junk. Bought new, owned it for a year, good riddance.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Awesome vehicle
Was hesitant regarding purchasing the GLE 350 because of it’s 4 banger engine. Decided to go with it after an extensive test drive. This engine is not quick from a dead stop, however in more than 95% of all real world driving situations it will surpass your expectations. The interior is by far best in class, making the BMW X5 , and the Lexus RX seem a generation behind. Ride quality is exceptionally comfortable, and initial quality was excellent. I’ve only had the GLE for a month and a half. As with all German luxury brands, resale value is poor, however this doesn’t seem to matter as much on a lease. I just feel good when driving my GLE, and isn’t that what its really all about. UPDATE: This is an update after now owning the GLE for nearly 20 months. The GLE remains a vehicle that I would definitely recommend. It has provided me with reliable service and a surprisingly high fun factor. No issues to report except there is a whistling sound at highway speeds coming from the driver’s side mirror. Others have reported the same issue. Fuel filler door was not perfectly flush with the exterior, this seems to have perhaps remedied itself or I just don’t notice it as much. I keep transmission in ECONOMY mode, it provides for smoother downshifting. If given the choice at this moment, I would definitely buy this vehicle again.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value