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Used 2016 Mercedes-Benz GLC-Class GLC 300 4dr SUV (2.0L 4cyl Turbo 9A) Consumer Reviews

4.0 out of 5 stars
32 reviews

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5 out of 5 stars

Small Luxury SUV that Lives up to its Name!

GLJ, Charlotte, NC, 06/05/2016
Mercedes-Benz GLC-Class GLC 300 4dr SUV (2.0L 4cyl Turbo 9A)
26 of 27 people found this review helpful

Finally...been shopping all the small luxury SUVS and this one REALLY lives up to the word luxury! I tried the Lexus NX for a year...I'm sorry...noisy, cheap plastics everywhere. It seemed more like a $30k SUV, and not the $45k sticker price. The MB was a bit more, but it has REAL leather, better acceleration and sporting feel, and luxury feeling materials all over the vehicle. I've only had the GLC a month, but it is far above the NX in terms of luxury feel and performance.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

I finally found THE PERFECT CAR

EJ Perryman, 08/16/2016
Mercedes-Benz GLC-Class GLC 300 4dr SUV (2.0L 4cyl Turbo 9A)
35 of 37 people found this review helpful

I am a Honda and Subaru owner who usually keeps her cars for 15 years. Those brands are not known for having impressive interiors, but the cars ran great, were reliable and had good resale. When it was time for a new car I spent 3 years looking for a car that was a little higher than a sedan and had some cargo room, but was also not too big, was super comfy and handled great. I could not find that car at Honda or Subaru. I did however find it at Mercedes Benz. The GLC300 embodies all of those qualities and then some. If you want a car that feels like it was made for you, that makes you look forward to driving, then you have found it in the GLC300. The cabin is quiet, the seats are great, the multimedia is second to none (get the larger 8.4 inch screen), the Burmester is the best sounding factory audio in this price point, the handling of this car is dreamy, it has great acceleration. I guess the only negative about this car is that it's not a Honda or a Subaru with proven reliability or resale value. But since Honda and Subaru refuse to make comfortable, luxurious vehicles with great tech, audio and handling, it's MB for me for the next 15 years.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Too many recalls and issues for a Mercedes-Benz

PostalGuru, Birmingham, AL, 02/16/2019
updated 09/20/2023
Mercedes-Benz GLC-Class GLC 300 4dr SUV (2.0L 4cyl Turbo 9A)
11 of 11 people found this review helpful

09/20/23 update: Still "Do Not Buy". All prior reported issues are still present. 03/19/23 update: No change to the "Do No Buy" review. All previously mentioned issues are still ongoing. Suspension noise when entering/exiting the vehicle continues to get worse. 09/17/22 update: The coating around the steering wheel controls continue to peel. A piece covering the door lock button has come off. The outside window trim continue to look worse. It now has 41.7K miles on it and is still housed in a garage. No change to the "Do Not Buy" review. 03/16/22 update: More of the coating around the controls of the steering wheel has come off. An inch-long section of the driver's seat MB Tex material has cracked. The aluminum trim around the windows has some oxidation and looks bad. The vehicle has 39.6K miles on it and is still housed in a garage. My recommendation is still a Do Not Buy. 09/15/21 update: The coating around some of the controls around the steering wheel is beginning to peel off. Vehicle is housed in a garage when not used so not exposed to the elements too much over the past 18 months. The paint chipped off the driver’s side unlock button. This 2016 vehicle only has 37K miles. I am probably not going to get another MB. My perception of quality has taken a big hit. I cannot recommend this vehicle. No changes to previous ratings. I would not recommend this vehicle. 1) There is too much road noise for this to be a Mercedes vehicle. 2) At 23K miles there were suspension issues. They had to replace struts. 3) There have been too many recalls. 4) At 26K miles (about 6 months later) the suspension issues are back. 5) Brakes squeal when backing up, especially in cold weather. 6) Main battery had to be replaced at 26K miles. 03/04/2020 update: The suspension issues are back. The reliability of the 2016 model is simply not what one would expect from Mercedes-Benz. 09/11/2020 update: The suspension issues are back. The auxiliary battery/capacitor had to be replaced, but they were supposed to have replaced it in February when they replaced the main battery while the vehicle was under warranty. Cost: $359. 03/14/2021 update: No changes to prior ratings. I still would not recommend this vehicle.

Safety
2 out of 5 stars
Technology
1 out of 5 stars
Performance
2 out of 5 stars
Interior
1 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Great CUV/SUV

Shana Lardi, Washington, DC, 09/14/2016
Mercedes-Benz GLC-Class GLC 300 4dr SUV (2.0L 4cyl Turbo 9A)
12 of 13 people found this review helpful

My GLC300 is the 2017 model and this car is by far the best value in its class especially compared to Lexus 350, Audi Q5, Infiniti F35, & Volvo XC60. Pros: Smooth ride, nice handling and feels sporty especially with dynamic controls, roomy interior including decent backseat legroom for growing children, like the parking break option while waiting at light/traffic, good value for standard features and packages. moon roof is a great option, gas mileage and safety features a plus, and spacious cargo area. Cons: Infotainment system controls are ridiculously confusing and cumbersome, too many repetative knobs and features, if main screen was touchscreen it would make it much easier. Shifter, wipers, lights, & steering wheel adjustment are all on the steering column which takes a little getting used to and it sometimes feels a little clunky when accelerating from a dead stop. Overall, pros outweigh the cons and it is a nice looking vehicle.

Performance
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Satisfied

James, Sebring, FL, 02/28/2016
updated 09/14/2023
Mercedes-Benz GLC-Class GLC 300 4dr SUV (2.0L 4cyl Turbo 9A)
31 of 37 people found this review helpful

My first Mercedes. I expected more and better technology. The mouse pad and control are difficult to use. I have come accustomed to the control knob. A touchscreen would still be 100 times better. Navigation has become easier to set up an address. Panoramic sunroof wind noise is so bad we do not use it. Front and rear cameras have limited view range. Sensors do not sound until you are right on an object. Accustomed to General Motors and Chrysler where rear camera range extends up and down the street when in reverse. Sensors also sound when another vehicle approaches; not the GLC300. Ride and handling are very good. Performance is good. Dealer, Cutler Bay, Florida, very bad in explaining accessories and technology. Pushed Lojack when MBrace (included with the vehicle) does the same thing in more areas of the country. I would not buy another vehicle from them or suggest the dealership to another person.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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