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Used 2016 Mercedes-Benz GL-Class Consumer Reviews

3.3 out of 5 stars
37 reviews

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We have a limited number of reviews for the 2016 GL-Class, so we've included reviews for other years of the GL-Class since its last redesign.

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Pros
Cons
3 out of 5 stars

Gl is not an SUV!

Yuliy Lieb, 07/19/2015
updated 01/23/2017
2015 Mercedes-Benz GL-Class GL 450 4MATIC 4dr SUV AWD (3.0L 6cyl Turbo 7A)
13 of 17 people found this review helpful

i don't understand why Edmunds keep placing this vehicle on the first place among luxurious SUVs. I have followed Edmunds advice and had one for a year. I may say with full responsibility that 1) GL is not a real SUV, it is a crossover. On a rough road it fails. 2) The cockpit has a low ceiling, toll person can't get in without bending neck 3) reliability is low, within less than a year I had to go to dealer for repairs twice, one of them could have been quite expensive, if not under warranty. 4) Among all bells and whistles just a few make sense, others look attractive for a regular customer but are useless. 5) third raw is for two 3-years old only, besides an adult would have a hard time to get there. And so on... Anyway, after approximately a year i have traded it in to Lexus LX-570. Yes, this thing has less bells and whistles, but it is a real SUV. Yes, its voice recognition system sucks and navigation system is not as good as MB GL. But if you are about to purchase a luxurious SUV, go anywhere type, do not make a mistake being attracted by MB logo on a hood.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
2 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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1 out of 5 stars

You like the GL550, it's garbage

Rory, 03/23/2016
updated 09/26/2016
2015 Mercedes-Benz GL-Class GL 550 4MATIC 4dr SUV AWD (4.7L 8cyl Turbo 7A)
24 of 33 people found this review helpful

Too many electronic issues...

Technology
1 out of 5 stars
Performance
5 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
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2 out of 5 stars

Disappointing a bit - for a Mercedes

Daniel, 08/21/2020
updated 02/24/2023
2016 Mercedes-Benz GL-Class GL 450 4MATIC 4dr SUV AWD (3.0L 6cyl Turbo 7A)
5 of 6 people found this review helpful

Bought this car with over 60k miles (still less than a 4 year old vehicle then) The smell of leather is very repulsive. The smell of the AC when you turn it on, it equally bad. Oil leaks from the Turbo charger started occurring at 64k miles. Losing power at 72k - result is need for dual turbo chargers replaced at a whopping > $5.2k. I've owned Mercedes Sedans all my life and switching to SUV was disappointing. Maybe I just got a lemon? If I were to do it all over again I would have kept my 2014 Chevy Tahoe.. far more comfortable ride, more space, and fairly low maintenance cost compared to this vehicle.

Safety
3 out of 5 stars
Technology
2 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

GL350 Best in class!

J.cooper, 08/20/2017
2015 Mercedes-Benz GL-Class GL 350 BlueTEC 4MATIC 4dr SUV AWD (3.0L 6cyl Turbodiesel 7A)
12 of 17 people found this review helpful

I have put 60,000 miles on this vehicle with zero problems. This SUV, is a beast! It's big, comfortable, luxurious and reliable. I can go almost 700 miles per tank on the freeway with plenty of torque and power. I have towed up to 5600 pounds with no problems whatsoever. One of the most comfortable rides available on any large SUV. The options to list on this vehicle or limitless, I suggest getting the massage seats!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
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3 out of 5 stars

Could have been better

E. Lin, 02/20/2020
updated 08/22/2022
2016 Mercedes-Benz GL-Class GL 450 4MATIC 4dr SUV AWD (3.0L 6cyl Turbo 7A)
2 of 2 people found this review helpful

Bought my GL450 used coming off a 3-year lease. I traded in my Toyota Sienna minivan and was surprised that the specs say it's a larger footprint than the minivan I traded in (make sure your garage can easily house a minivan!). After about 1.5 years of ownership, I feel I can properly assess the vehicle. As noted, I traded in a minivan and was specifically looking for something with 3 rows. The third row can accommodate 2 adults comfortably but there is a catch. The air vents I used to enjoy in the minivan for that third row was missing in the GL450! Apparently you have to upgrade to a higher package to get any sort of ventilation in that third row! Why anyone would make that an "option" is beyond me. Needless to say, it can get a little hot back there during the summer. With the third row up, you can maybe put about 4 grocery bags side by side back there but there's not a lot of trunk space. The "magic seat" that automatically folds the second row seats is cool but I'm definitely not looking forward to the day the electronics fail. The car drives well and is sporty enough where I don't regret passing over the GL550. Having been a minivan owner before, I guess I was already used to a large vehicle but some who are coming from much smaller cars will need to get used to the size! If I could do it over again, I would probably try to find some way to get the Audi Q7 now that it's based on the Atlas platform. *** 8/21/22 update *** When I bought this as a CPO, I also got the extended warranty. Boy am I glad I did! Had one glitch where the driver side door controls wouldn't work. That means no side mirror adjustments, power windows, and driver power seat adjustments (from memory or manually). The warranty paid for that with maybe 2 months to spare! Car was driveable but the problem was it was stuck on my seat settings and I'm not the primary driver! If you buy a new/used Mercedes, I highly recommend the extended warranty.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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