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Used 2014 Mazda CX-9 Consumer Reviews

4.1 out of 5 stars
49 reviews

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We have a limited number of reviews for the 2014 CX-9, so we've included reviews for other years of the CX-9 since its last redesign.

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Pros
Cons
4.88 out of 5 stars

Excellent Vehicle to drive

jmorana, 07/22/2013
2013 Mazda CX-9 Grand Touring 4dr SUV (3.7L 6cyl 6A)
3 of 3 people found this review helpful

The Mazda CX-9 Grand Touring that I recently bought is awesome. Nice feeling when you drive it, superior technology package, comfort and have 7 seats!!! . Thanks to George Dupuy who took the time to show this excellent vehicle to my wife with all the details. The test drive was a great experience to make the final decision to buy this car.

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3 out of 5 stars

Loved it except for awful engine/water pump design

AliG, 03/29/2019
2013 Mazda CX-9 Grand Touring 4dr SUV AWD (3.7L 6cyl 6A)
3 of 3 people found this review helpful

Loved everything about this car until the water pump broke at 38,000 and 6 years old and because of poor design, whole engine had to be replaced and Mazda corporate or dealership was not helpful at all. They clearly don’t value their customers.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2014 Mazda CX-9 for sale near you
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4 out of 5 stars

Not an Envoy

Draykana, 12/28/2017
2013 Mazda CX-9 Sport 4dr SUV (3.7L 6cyl 6A)
3 of 3 people found this review helpful

We bought this car because we outgrew our Envoy. We needed to seat 4 kids and 2 adults. The biggest complaint I have with this car is that it has hardly no head room. With the slant everybody is giving cars nowadays you almost always hit your head getting in or out. I'll note my husband and I are not tall people. The nice thing is it does sits a little higher off the ground like my Envoy does, although it has bigger doors so it is easier to get my little one buckled in her rearfacing carseat compared to my Envoy. I can fit my babytrend jogging stroller in the back, but it takes up the entire back unless I put a seat down. As for driving performance it handles well. I've only driven it on rain and dry roads, but so far it has done great. Good turn radius. Smooth ride even on poor roads. It's a quiet ride. Visibility is a little tricky when backing up since they squashed the top down. Gives you a bit more of a blind spot. This is my opinion so far based on a two month ownership. First time Mazda owner.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Broken drivers sun visor

Ron, 06/14/2021
2014 Mazda CX-9 Touring 4dr SUV (3.7L 6cyl 6A)
3 of 3 people found this review helpful

7 years, 60,000 miles Nothing except a broken sunvisor: $90, 30 min. Install. Thank you, Mazda!

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3 out of 5 stars

Buy a Pilot or Highlander

Brant, 08/04/2015
2013 Mazda CX-9 Touring 4dr SUV AWD (3.7L 6cyl 6A)
10 of 14 people found this review helpful

This is an update to my earlier review. Do not buy this car. Yes it handles and accelerates well and is roomy and fairly fun to drive. Downsides are manifold. Compared to the 2009 CX9 I owned: The 2013 continues with poor gas mileage in a range of 12 mpg to 20 mpg. The sheet metal is thinner hence the car easily picks up dings. The NAV system is useless so I don't use it. The transmission has a mind of its own. It is rough and clunks and bangs when shifting to drive at times. It downshifts randomly when tapping the brakes. The front brake rotors have warped so the brakes pulsate dramatically. One on the key fobs has already died. The central locking system is unintuitive and frustrating. I am generally a Mazda fan but they decided to cheapen this car. There are a lot of good cars on the market today and these named flaws are unacceptable.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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