Skip to main content

Used 2014 Mazda CX-9 Consumer Reviews

4.1 out of 5 stars
49 reviews

See Edmunds pricing data

Has Your Car's Value Changed?

Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.

Price history graph example
We have a limited number of reviews for the 2014 CX-9, so we've included reviews for other years of the CX-9 since its last redesign.

Trending topics in reviews

Pros
Cons
4.75 out of 5 stars

Excellent family car

jzwerl02, 05/26/2013
2013 Mazda CX-9 Touring 4dr SUV AWD (3.7L 6cyl 6A)
5 of 5 people found this review helpful

Recently turned in our Lexus RX 350, looking to spend a little less this time around. The car is great (it's my second Madza; I also have a Mazda3). The only two things I can think of to complain about are the navigation screen is a bit small, and the interior material just feel a little cheap. But I guess they have to cut corners somewhere if I'm going to save this much $$$!! Otherwise the car is great!

Report Abuse

5 out of 5 stars

Initial review: Great!

syndic8r, 10/29/2013
updated 04/29/2016
2013 Mazda CX-9 Grand Touring 4dr SUV AWD (3.7L 6cyl 6A)
11 of 13 people found this review helpful

It has been almost 3 years since before deciding on the CX-9 Grand Touring Tech to replace my '04 Highlander. I still really like the vehicle. Great vehicle for the price. The ride is very nice and although the 20's do make the ride a tad rougher (as reviewers have said), overall the ride is more than acceptable. Vehicle has acceptable power, which is helpful as I live in a hilly area. Gas mileage is right around 18. I do much more city driving than highway and I'd love it if the mileage was better, but it's acceptable. I do a lot of listening to streaming audio and podcasts so the tech is important to me, and my only gripe. System talks to Android for text interface, but doesn't "see" android for music. Music player has more functionality for ios platforms than Android. If car is parked for a couple of days--like at an airport--you have to reconnect phone as the system loses connectivity. Gracenote feature has never worked for me, even after attempting to update. I hope that the updated version of the car cures these problems. I'm definitely considering another CX-9 when this lease is up.

Safety
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Report Abuse
2014 Mazda CX-9 for sale near you
Showing 3 of 4 listings
See all 4 listings

4 out of 5 stars

Zoom zoom

culver, 04/02/2018
updated 04/06/2020
2014 Mazda CX-9 Grand Touring 4dr SUV AWD (3.7L 6cyl 6A)
7 of 8 people found this review helpful

The front end is below par: brakes warp easily, control arms and front wheel bearings need replacing. Handles well and is reliable. Sound unibody construction. Very good vehicle.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
4 out of 5 stars
Report Abuse

3 out of 5 stars

Loved it except for awful engine/water pump design

AliG, 03/29/2019
2013 Mazda CX-9 Grand Touring 4dr SUV AWD (3.7L 6cyl 6A)
4 of 4 people found this review helpful

Loved everything about this car until the water pump broke at 38,000 and 6 years old and because of poor design, whole engine had to be replaced and Mazda corporate or dealership was not helpful at all. They clearly don’t value their customers.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
Report Abuse

4 out of 5 stars

Not an Envoy

Draykana, 12/28/2017
2013 Mazda CX-9 Sport 4dr SUV (3.7L 6cyl 6A)
4 of 4 people found this review helpful

We bought this car because we outgrew our Envoy. We needed to seat 4 kids and 2 adults. The biggest complaint I have with this car is that it has hardly no head room. With the slant everybody is giving cars nowadays you almost always hit your head getting in or out. I'll note my husband and I are not tall people. The nice thing is it does sits a little higher off the ground like my Envoy does, although it has bigger doors so it is easier to get my little one buckled in her rearfacing carseat compared to my Envoy. I can fit my babytrend jogging stroller in the back, but it takes up the entire back unless I put a seat down. As for driving performance it handles well. I've only driven it on rain and dry roads, but so far it has done great. Good turn radius. Smooth ride even on poor roads. It's a quiet ride. Visibility is a little tricky when backing up since they squashed the top down. Gives you a bit more of a blind spot. This is my opinion so far based on a two month ownership. First time Mazda owner.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
Report Abuse
Items per page:
5