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Used 2023 Mazda CX-50 2.5 Turbo Premium Plus 4dr SUV AWD (2.5L 4cyl Turbo 6A) Consumer Reviews

3.4 out of 5 stars
7 reviews

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3 out of 5 stars

A bit disappointing initially…

Kayemtee, Greenfield Center, NY, 10/18/2023
updated 04/22/2024
Mazda CX-50 2.5 Turbo Premium Plus 4dr SUV AWD (2.5L 4cyl Turbo 6A)
58 of 65 people found this review helpful

Brief update at 10,000+ miles. I really wouldn’t change anything I said below previously. I just returned home from a 1600 hundred mile two day trip in my F-150 XLT with extremely comfortable front seats and got into the Mazda; I thought I was riding a buckboard given how hard the seat was in comparison to the Ford. The heads up display stopped working and it took the dealer two weeks to get a replacement. Had it not been covered by warranty, the cost to replace it would have been about $1500 part and labor. Yikes! This car was chosen by my wife of 38 years replace a beloved 2014 Chevy Sonic we gave to a niece. The pluses are its good looks, optional features, and its power compared to the competition. The full time all wheel drive is a benefit we expect to take advantage from this winter in upstate New York. The handling is taut, as is the steering. I appreciate the 220+ horsepower with regular gas; the car is peppier than other similar cars I’ve driven, and 250+ hp is said to be available by using premium, but I didn’t see a noticeable difference with the single tank I tried. At eighty to ninety cents more a gallon in our area, I don’t expect to try it again anytime soon. Mileage is what I expected which is not great, but not terrible. I just did a 400 mile trip by myself at 65-80 mph highway driving and got an accurate 26.4 mpg measured by actual fuel used rather than the dashboard indicator. In fairness to this car, my other vehicles, chosen and driven primarily by me, are a 2023 Ford F-150 XLT and a 1995 S-Class Mercedes Benz. I may be too old for this car; the seats are too firm for long distance comfort, and the 20 inch wheels produce a harsher ride than the same size wheel on my F-150. That my pick-up truck rides softer and quieter than this car says a lot about both how far trucks have come and is a reasonable criticism of a car that is priced to be a premium ride over its competitors. My wife wanted all the bells and whistles so we opted for the very top of the trim levels; I was expecting more for $45K. By buying the top trim, we were forced to get 20 inch wheels; I can’t help buy feel this car would provide a softer ride with the smaller wheels and higher profile tires of the lesser trim. The heads-up display is only in this trim level. The cooled seats, in addition to heat, is nice to have. The stereo sound quality is good, but I need to drive it regularly to get used to the controls to change stations and bands. I preferred by old Sonic and my F-150 to change stations; both allow favorites from FM and Sirius on the same menu, this car has FM favorites on a different menu than Sirius favorites, which is just stupid. I’ve had difficulty with Apple CarPlay; it was getting disconnected for reasons I haven’t figured out. It’s supposed to be wireless, but I had my phone plugged in, because the wireless charging won’t work with my rubber case. Perhaps my Bluetooth hearing aids were interfering; I’m not sure but expect I will know more what the issue is by driving it more. This is the first vehicle I’ve owned with adaptive cruise control; I was angry that I couldn’t get it in my new F-150 without spending a fortune on a higher trim level I don’t need nor want to pay for. Initially, I like the feature a lot. Works very well on the NY Thruway although it may be fooled on tighter turns by being fooled by traffic in the other lane. Not a fan of the lane-keep assist; it seems too sensitive when I get close to the line. Can anyone explain to me why this car doesn’t have fog lamps even on the highest trim level??? The interior noise level is not terrible, but disappointing in a car at this price point. When a pick-up truck and a 28 year old Benz are both quieter, that’s not good. The lane change warning system is fine, but the old school smaller convex mirrors in my Sonic and previous F-150 were adequate to the task. If going high tech, then why not have the side cameras come on when using turn signals, like in Hyundais a couple of friends have? Also, what the hell is the point of fake exhaust noise? Even the turn signal clicks are produced electronically. Again, to be fair to this car, my wife test drove both this and the CX-5 and chose this. That car may have literally softened some of the criticisms I have of this car, but she picked the car with the firmer ride and I think, tighter steering. This car shouldn’t have 20 inch wheels, and since we own, rather than lease it, I may do something about it after I see how the car does in snow this winter. Depending on how the tires perform, I will consider swapping out the new all-season Michelin extreme snow rated tires I had on my Sonic on smaller wheels. We chose this car in part because of its good looks; I don’t expect to take it off road, but what I thought was somewhat unique isn’t really. It seems like every third car in parking lots is now a white, compact crossover and they all look a lot the same. After dinner the other night, my wife forgot we had come to the restaurant in our truck and freaked out that her now car had a scratch on it, but I pointed out that she was looking at a competitor’s version of the same basic car. I will update this review down the road.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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4 out of 5 stars

Good ride, tech needs some refinement

TwoCats Energy, 03/12/2023
Mazda CX-50 2.5 Turbo Premium Plus 4dr SUV AWD (2.5L 4cyl Turbo 6A)
11 of 13 people found this review helpful

Great ride. Has 16,000 kms on it after 6 mos. For a larger Mazda it still has a hug the road feel. Exterior looks are eye catching until you get to the Chev Traverse taillights on the rear. Safety tech has a mind of it's own. Front collision avoidance/parking sensors works twice at the beginning of a day, after that it works when it wants to. Also i-stop is very slow to give the driver control, very slow throttle response after i-stop gives driver control, also tries to jerk the wheel back to TDC, when it engages. Mazda Canada still can't figure out what is wrong as no diagnostic errors show. This is my 5th Mazda over 40 years and lives up to Mazda expectations for drive, looks, and quality. A perfect SUV for a retired empty nesters.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Great SUV

David Harrison, 08/20/2023
Mazda CX-50 2.5 Turbo Premium Plus 4dr SUV AWD (2.5L 4cyl Turbo 6A)
4 of 4 people found this review helpful

This is my first SUV, after driving cars my whole life. I wanted something sporty and not too big. The Turbo power is great and I have plenty of room for myself. I love the looks and all the features my Premium Plus has. The seats are comfortable and I really like the wireless CarPlay. And it handles amazingly. That being said, I do agree with most reviews that the ride is a little bumpy. And the gas mileage isn’t great…I’m averaging about 22mpg on my commute. The only other wishlist item would be a full digital gauge display. The current one isn’t very customizable. But, overall, very happy with my choice!

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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3 out of 5 stars

Ugh, that driver’s seat! Really?

Disappointing potential buyer, New York, NY, 04/03/2023
Mazda CX-50 2.5 Turbo Premium Plus 4dr SUV AWD (2.5L 4cyl Turbo 6A)
43 of 60 people found this review helpful

I like the armrest better on this vehicle, than the CX 5. The reviews seem pretty good, so I test drove it. WHY IS THERE NO MENTION OF THE HORRIBLE DRIVER’S SEAT? It is like the 500 pound gorilla in the room. Talk about uncomfortable! The seats on the CX-50 ARE NOT THE SAME as the CX5! I sat in about five different ones, thinking there must be a mistake. The seat is extraordinarily thin and uncomfortable, and some even have a bump, right on your butt. This is not a secret. The sales people even acknowledge it. Long distance rides must be a horror show.

Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Green, know what I mean.

Joe L, Fort Montgomery, NY, 05/10/2023
Mazda CX-50 2.5 Turbo Premium Plus 4dr SUV AWD (2.5L 4cyl Turbo 6A)
6 of 7 people found this review helpful

Color of car, Zircon Sand and Terracotta seats are ideal. Has hard steering but spot on. Speed, more than enough. Not a cushy ride but I'll be happy with all the goodies of the Turbo Premium Plus package. And finally, Ah, those pleasing looks people give it.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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