Used 2021 Mazda CX-5 Consumer Reviews
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I regret buying this vehicle
Michael, 03/06/2022
2021 Mazda CX-5 Touring 4dr SUV AWD (2.5L 4cyl 6A)
5 of 5 people found this review helpful
Within 5 days of owning this car, the electrical system experienced a major malfunction. The steering went out, the brakes went out and the only thing that minimized the damage in the collision this malfunction caused was the automatic braking system. I brought the car to the dealership who has a Mazda technician come out and evaluate the vehicle. They said nothing was wrong. I paid an independent collision specialist to come run the cars system and they found a whole host of issues including bad sensors, faulty analog to digital transformers and missing grounds. To say I’m disappointed is an understatement. I traded it in and got a Tiguan. I don’t recommend Mazda. They’re trying to go up market with a down market price and you get what you pay for.
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Signaturely well done!
Shankapotamous, 11/02/2021
2021 Mazda CX-5 Signature 4dr SUV AWD (2.5L 4cyl Turbo 6A)
5 of 5 people found this review helpful
I've had my Signature now for about 6 months and have put 10k miles on it (runs between NC and MA). First, a shoutout to Edmunds Mazda leasing information person who responded quickly to my request. Got it just before going into the dealership and shamed them into rolling back the 3x lease rate they wanted initially. Great info, and wonderful responsiveness! I had resisted going the SUV route for a long time, but the sporting drivability of this vehicle has won me over. I love to power into corners and feel the rear-wheel steering adjustment improve the tracking is wonderful. And yes, the suspension is stiffer than some people like, but it also improves the driving experience for me. Take a spirited test drive if you're not sure. Coming from an Infiniti Q50, I still miss rear-wheel drive acceleration on occasion, but it looks like the CX-5 (CX-50) will have that when my lease is up so I can live with this quibble for now. And although the CX-5 doesn't have all the luxury bells of the Infiniti, I still love getting 90% of it at 65% of the price! Another ding is space, for people and for storage. I have not had any complaints about people feeling like there's not enough room for them, so not a problem for me. I will admit to occasionally wishing for a few more inches of storage space though. I can work through it by reclining the front passenger seat though, so no showstoppers yet on the storage side. Fit and finish are very well done. I wasn't sure initially about the Caturra leather being the only seating option (brown?), but it's such a rich color I love it. Ergonomically, I would wish for more aggressively bolstered seats, but my friends all think the seats function great from their perspectives. The non-touch screen required only a short acclimation period; the controls in the center console are easy to find by touch and then get to navigation, entertainment, or communications. I'll grouse about my inability to use voice controls effectively, but it's most likely me. All in all, a great first SUV for me, and a great choice for others!
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Excellent car!
Penny Dingess, 07/30/2021
2021 Mazda CX-5 Signature 4dr SUV AWD (2.5L 4cyl Turbo 6A)
8 of 9 people found this review helpful
This is a peppy small suv. It handles well.
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Great SUV, but Needs to Address Issue with Stereo
GTaylor, 01/13/2021
2021 Mazda CX-5 Grand Touring Reserve 4dr SUV AWD (2.5L 4cyl Turbo 6A)
38 of 49 people found this review helpful
I have had my 2021 CX-5 for several days now and for the most part think it is perfect. I purchased a white one in the Grand Touring Reserve trim and it has everything I could ever need. The build quality on literally everything is superb. The one issue I have with it, is in how the stereo system is controlled. There is no way to easily switch through my favorited XM stations without taking my eyes off the road and going through multiple actions on the console control system. Oddly enough, there is a way to semi-easily flip through the 100+ other stations that I don't listen to. Both the Mazda3 and the CX-30 have functionality on the volume knob that allows for switching through your favorites by pressing left or right, but when you pay more money for the CX-5, this isn't included. Overall, I love the CX-5, but if I would have known about this issue before my purchase, it may have been a deal breaker, since it creates a major distraction anytime I want to change the radio station to one of my preset favorites.
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Excellent Vehicle So Far
Jennifer, 06/09/2021
2021 Mazda CX-5 Grand Touring 4dr SUV AWD (2.5L 4cyl 6A)
12 of 15 people found this review helpful
I just leased a 2021 Mazda CX-5 Grand Touring at the Byers Mazda on Billingsly Road in Dublin, OH. So far the vehicle works great. I wanted to upgrade from my 2018 Mazda 3 hatchback due to hip and back pain in order to assist in comfort and ease in getting in and out of the vehicle and for sitting for long periods of time. In the short time I've driven it, I've already noticed a different. I feel extra safe in this vehicle as it has so many fancy safety options that I didn't even know existed. It is a smooth ride, very quiet, and runs great! This is my third Mazda and even after looking around at other brands, I still chose Mazda. Great quality vehicles, great sales, and great service!
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