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Used 2017 Lexus RX 450h Consumer Reviews

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$35,990 - $43,998

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We have a limited number of reviews for the 2017 RX 450h, so we've included reviews for other years of the RX 450h since its last redesign.

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Pros
Cons
5 out of 5 stars

Lexus RX 450 > 350

TW, 01/13/2018
2017 Lexus RX 450h 4dr SUV AWD (3.5L 6cyl gas/electric hybrid CVT)
34 of 35 people found this review helpful

I spent a lot of time shopping for my new car and ended up buying the Lexus RX 450h. Before settling on the RX 450h I drove many of the competing vehicles including Audi SQ5, Q7, Mercedes GLC AMG, GLE, Volvo XC60 and XC90. I also drove the Lexus RX 350 as well. Initially I wasn't looking for a hybrid but I am glad I drove the 450h and ended up buying it. I've driven other hybrids as rental cars over the years (Prius and Ford Fusion) and in most cases the switch between electric and gas isn't particularly smooth, not so in the RX. Other than hearing the gas engine, it's just continuous power and smoothly switches over. The CVT makes the vehicle incredibly smooth as well with no gear changes. For the 2017s, the hybrid carries a pretty big premium for the base vehicle but upon closer inspection, it comes with a lot of standard features and in the end it really only adds about $1800 to the price of the vehicle. For 2018, the hybrid packaging is different and now has the same features as the base 350. The premium is now only about $1000. For that you get, in my opinion a much smoother vehicle and much better gas mileage. Bottom line, even if you aren't interested in the hybrid for environmental reasons, I still think it is a better vehicle and worth the upgrade costs. To address one common complaint, the weakest part of the RX vehicles is the user interface for the entertainment/navigation system. The remote touch control isn't as convenient as some other systems but it is more than adequate. Some times the user interface is a bit more complex than needed. That said, you will get used to it and don't let that turn you off from a great vehicle. Bottom line, if you are going to test drive RXs, take an RX 450h for a spin. I think you will like it.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

One Sweet Ride

David K., 04/26/2016
updated 07/21/2016
2016 Lexus RX 450h 4dr SUV AWD (3.5L 6cyl gas/electric hybrid CVT)
30 of 31 people found this review helpful

I really like the design of this car, contrary to what others have posted. To me it is modern and very distinct. The only negatives on the design are that the rear cargo area and visibility out the back window is somewhat limited. However, as soon as I got used to using the camera, mirror, and warning systems, visibility was not an issue. Also I am glad to give up a little cargo room to avoid the boxy rear on you see on most SUVs. The backup warning system lets you know if a car is coming when you are backing up. I don't know how it sees around corners, but it seems to. The design of the interior is amazing. I got the parchment and bamboo interior, and it feels and smells very luxurious. The seats are leather trimmed, but most surfaces are what Lexus calls NuLuxe, a synthetic leather. The material is not cheap feeling at all and is supposed to be a lot more durable and less prone to wear than real leather. It feels very substantial and leather-like. The bamboo is beautiful, especially on the steering wheel. The only vehicle I would compare to this Lexus is a classic Rolls Royce, circa 1960 ( I rode in one once). The car accelerates OK, it is no Tesla, but has plenty of torque on the low end when you press the pedal to the metal, thanks to the 3 electric engines. Braking has a different feel because of the hybrid system, but stops quickly for a 2 1/2 ton vehicle. Cornering is just OK. it is a tall, heavy car; not a sport car feel but what I would expect in a big luxury car. The vehicle has a tendency to over steer when you accelerate into a turn, which does not inspire confidence in handling. The ride is silky smooth and quiet. Passengers are well insulated from road noise and imperfections in the pavement. The remote opening 5th door is a convenience. The vehicle side doors seem heavy for such a luxurious vehicle. Everything else is so refined it seems like they would have some kind of power assist or counter balance. The rear door is always operated electronically. The Infotainment system is the only real negative I have for an otherwise superb vehicle. I have been working with the voice commands with varying degrees of success. The voice command options seem too limited. Lexus apparently went with its own navigation system rather than partner with somebody that knows what they are doing like Google or Garmin. Note to Toyota: you are a CAR company - why would you think you can make a competitive navigation system? You can't. And they want $240/year after the first year, much more than buying a better Garmin. The manual states you can integrate the voice command system with an iphone - and a small and otherwise worthless compartment in the middle console seems designed to hold a small iphone. The on-board bluetooth integrated my Samsung cellphone seamlessly into the car's voice and sound system. Mileage has been less than claimed, but has improved since the battery has become conditioned and I learned to drive the vehicle. I got 29 MPG (vs. claimed 28) on a recent highway trip, averaging 70 MPH. Around town I've averaged 26 MPG (vs. claimed 30), but that seems fine for such a heavy vehicle. Most of my trips are short, and the air conditioning is usually working at warp speed in our Las Vegas heat. The Lexus RX450h requires premium gas. I have driven a lot of nice cars, and this is the nicest. I love it.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Absolutely awesome redesign of this car.

Randy Ziemienski, 11/16/2015
2016 Lexus RX 450h 4dr SUV (3.5L 6cyl gas/electric hybrid CVT)
33 of 35 people found this review helpful

If you are looking for an high end hybrid SUV that has all the latest technology, power, comfort, luxury and eye catching style, then look no further! The new 2016 450h hybrid is not only the sportiest looking SUV on the market, but it is also provides a fantastic driving experience. I recently traded in my 2011 450h for the 2016 revised model and am just smiling ear to ear. Everyone I show it to is in awe. I was lucky enough to get in early on this vehicle and can tell you first hand that it is worth every penny. From the new and extended high tech navigation system to all the upgraded safety features, Lexus has hit the bullseye. Ergonomically, it is the most comfortable ride ever and at my age (59) this is critical to driver comfort and safety. Again, Lexus hits the mark on so many areas that I can't imagine driving anything else. By the way, I am just a consumer and these comments are real and true!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Making Lemonade With This Lexus Lemon

Mike Tinsley, 09/26/2017
2016 Lexus RX 450h 4dr SUV (3.5L 6cyl gas/electric hybrid CVT)
21 of 22 people found this review helpful

Hopefully, the problems I've had are unique. At 1438 miles, had to replace the fuel tank, fuel pump, fuel gauge and brake pump booster; in shop 21 days. At 10,019 miles, scheduled lift gate recall repair and oil change; took 45 days to get part and second trip to dealer for installation of part. At 12067 miles, replaced leaking transaxle oil seal. At 20,140 miles, replaced same leaking transaxle oil seal for second time and replaced transaxle itself. According to my service adviser, the transaxle was scored and was a factory defect; took 6 days to receive part. At 20,153 miles, the air conditioner on the driver's side quit (I live in Texas and the temp was still near 100); took 16 days to get damper servo so it could be repaired. On one occasion, the radio was on, but no sound would emit regardless of what I tried; restarting the engine caused it to work again. On one occasion, several warning lights flashed, but I couldn't tell which ones they were since I was driving. I've been driving a Lexus hybrid for almost 4 years, and know how to start it. About 20% of the time, I have to try a second time to start the car. None of the electrical problems created an error code and the service department can't replicate them. Fortunately, I leased the car, and it will be returned at the end of the lease. My wife and I really wanted to keep this car (I even flew at my expense from Dallas to San Antonio to get it as it was exactly what we wanted and was the only one of its kind in North America), but it's been far too unreliable for us to do so. I'm grateful all these problems have been handled under warranty, and I'm grateful that the dealer always provides a quality loaner for us to use when our car is in the shop.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
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5 out of 5 stars

Nice and luxurious

Nate Mohan, 02/07/2017
2017 Lexus RX 450h 4dr SUV AWD (3.5L 6cyl gas/electric hybrid CVT)
23 of 25 people found this review helpful

When Lexus redesigned the RX last year, I was a little disappointed that they deviated from the traditional rounded shape to a more aggressive styling. But, the style grew on me and now I think that it's actually a better look. The redesigned interior dash design is definitely much better than before. There is quite a bit of learning curve to get familiar with the technology. The manuals are poorly designed and printed and online information is far from helpful. The navigation system is quite limited and the voice command system is unpredictable. I do enjoy driving this car very much because of the nice and quite ride. I bought the hybrid which gets around 28 mpg which is very nice even though premium gasoline is required. Couple of annoying things while driving are the fairly loud hum when braking (due to regenerative brake system) and the slight hesitation when starting from a traffic stop (due to switching from hybrid to gas).

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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