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Used 2023 Lexus RX 350 Consumer Reviews

3.2 out of 5 stars
70 reviews

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Pros
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5 out of 5 stars

Silver Lining

GMJ, 08/02/2023
2023 Lexus RX 350 Premium Plus 4dr SUV (2.4L 4cyl Turbo 8A)
4 of 7 people found this review helpful

My new RX 350 is excellent. The drive is smooth, handles well, responds accordingly, and features are top-notch for what I wanted. My first Lexus was the NX, and my second Lexus RX- seems to get better with time.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Love my RX 350

GLAD Sm, 01/04/2024
2023 Lexus RX 350 Premium Plus 4dr SUV AWD (2.4L 4cyl Turbo 8A)
4 of 7 people found this review helpful

I traded in a 2014 Highlander for the 2023 RX350 Premium Plus. Initially I was skeptical moving from a V6 to a 4 cylinder but honestly, this is car has a lot more get up and go than I expected. I don’t miss the V6 at all. It took a while to learn all the bells and whistles and YouTube videos have been a life saver. I’ve had zero issues and look forward to owning it for a long time.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2 out of 5 stars

Disappointment

Alex, 03/10/2024
2023 Lexus RX 350 Premium Plus 4dr SUV AWD (2.4L 4cyl Turbo 8A)
3 of 5 people found this review helpful

Hate the 4 cylinder engine. Not because it isn't poweful enough, but you can hear it. The SUV just doesn't have the refined feel of the former six cylinder powered version. When driving the car you hear it go through every gear. It's supposed to be a luxury SUV. Also the-trade-off between the need to use high test gas vs milage gain is non extistent.The technology too is confusing and I found inconsistent. Not sure what I would buy at this point, but I would look elsewhere first. I don't see myself purchasing another RX in the future. Has to be something better out there.

Safety
5 out of 5 stars
Technology
2 out of 5 stars
Performance
2 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
2 out of 5 stars
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1 out of 5 stars

NO LUXURY RIDE

Jim Z , 04/27/2024
2023 Lexus RX 350 Premium Plus 4dr SUV AWD (2.4L 4cyl Turbo 8A)
3 of 5 people found this review helpful

This is my first Lexus. I have owned four Acura’s previously. My test drive was very good. Very quiet and smooth ride sufficient power and nice interior comfort. After 3000 miles I started to hear noise from the engine compartment at speeds over 70. Lexus cannot find the problem. I understand other owners have had this problem. It is so annoying that for long highway drives I use my 2010 Acura mdx. Very disappointed I was hoping Lexus would figure out the problem and stand behind their flagship car. This will be my first and last Lexus VERY SORRY TO SAY

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
1 out of 5 stars
Reliability
3 out of 5 stars
Value
2 out of 5 stars
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4 out of 5 stars

Satisfied w/my purchase Prem.Plus, but not perfect

Brad from Mass., 11/04/2023
2023 Lexus RX 350 Premium Plus 4dr SUV (2.4L 4cyl Turbo 8A)
4 of 8 people found this review helpful

I have owned my RX 350 for 3 weeks now. I am pleased with my purchase, but its not perfect. I traded in a 2016 RX 450 hybrid. Due to the new 4 cylinder engine, it gets nearly the same mpg. than my trade-in, but it has a little less power (275 rather than 308 total). It would have a 5 star rating if it had 320 hp. It is not underpowered, but not sporty. However, I am pleased with its features. It is substantially more solid in feel, inside and out, than my prior 2016 RX 450. The ride feels more solid and the noise is reduced. Similarly, the interior feels more substantial than my older model did. I like the technology and the driver assist system which reduces a driver's workload on the highway. The 14 inch screen is great. The learning curve to use all of its features is high and when running Android Auto, you wind up with two nearly completely separate interfaces (the Lexus interface and the android interface)- I wish they would better integrate the two systems. I find the heads-up display to be very useful and it contains all of the information I need including info. coming from the multi-function buttons on the steering wheel (you need only brush your fingers over them to display their status. The vehicle is comfortable and quiet. It appears to have the classic Toyota-Lexus fit, finish and all important reliability (so far) which is better than the competition. If you don't have the need to beat other vehicles off of stoplights, don't need a very large vehicle (a "crew" of 4 or less), and place comfort, practicality, technology and reliability as priorities, the 2023 RX 350 is a good choice.

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