Used 2023 Lexus RX 350 Consumer Reviews
Used RX 350 for sale
LEMONS DON'T ALWAYS MAKE LEMONADE
AGB, 03/27/2024
2023 Lexus RX 350 Luxury 4dr SUV (2.4L 4cyl Turbo 8A)
6 of 7 people found this review helpful
Dashboard constantly pulls apart, paint has bubbled and continues to do so in multiple places, the steering wheel is coming apart and now the plastic above brake in falling down making driving the car dangerous. Bought this for my daughter a year ago Have also loved Lexus and was excited they were coming out with a full size SUV. Was planning on swapping from Infiniti after 20 years but will not being doing so now.
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Don't buy this Lexus
Deb E., 01/13/2024
2023 Lexus RX 350 Luxury 4dr SUV AWD (2.4L 4cyl Turbo 8A)
8 of 10 people found this review helpful
Annoying "safety" features, especially the automatic brake system. Practically gives you whiplash. When you turn the function off, displays notify you that its off, on your dashboard. This covers your miles per gallon. The whole vehicle is full of annoying distractions. And there is a camera that spies on the driver while you drive. The gas tank is small and I am constantly at the gas station. There are too many hassles with the features of this SUV to list. And if you buy one of these vehicles, you won't receive a second key for at least 4 months. Had I known about all the issues with this vehicle, I would have never purchased it.
2023 Lexus RX 350 for sale near you
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- Base 4dr SUVMSRP: $48,98049 mi away
- Luxury 4dr SUVMSRP: $46,590In-stock online
- Luxury 4dr SUVMSRP: $49,990In-stock online
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2023 RX for the next generation
NewToLuxury, 01/05/2024
2023 Lexus RX 350 Premium Plus 4dr SUV AWD (2.4L 4cyl Turbo 8A)
7 of 9 people found this review helpful
I’ve owned the 2023 RX350 for the last 6 months and my experience so far has been amazing. I know previous V6 was better in terms of engine sound, but being a first time owner of the RX 350, I think it’s on par if not better than the competition, at least for the base engine. Yes the engine is a little loud when the engine is cold, but it gets better as the engine warms up and on the highway. My personal opinion is that the technology is a great blend of old and new. You still have a physical volume knob and temperature control knobs blended into the infotainment. The ride is less floaty like the previous generation and feels much more planted and has the classic Lexus ride quality. The turbo 2.4l engine is peppy for city driving and even on the highway I have to catch myself from overspeeding. I understand some of the complaints from previous gen owners, but I think Lexus had to pull non-traditional Lexus moves to appeal to the younger audience and car experts who expected a along overdue overhaul with new tech and gizmos. At the end of the day, the key value proposition for Lexus is reliability and peaceful ownership and so far it’s been just that for me. I’ve driven my new vehicle for 10k miles in 5 months with zero issues and great service experience. Whenever a new gen of a car is launched, there are bound to be issues, and maybe I was lucky to not have experienced some of the issues consumers have reported. I would definitely recommend the RX350 for someone looking for a spacious SUV that is comfortable and has just enough power and torque to make rides to the grocery store fun and also looking to drive this car for a long time. If there was an option, I would have given this a 4.5.
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System Malfunctions repeatedly and Lexus can't fix
FormerLexusLover, 07/31/2024
2023 Lexus RX 350 Luxury 4dr SUV AWD (2.4L 4cyl Turbo 8A)
5 of 6 people found this review helpful
5 months into buying my new 2023 RX 350 AWD Luxury model, I started repeatedly experiencing "System Malfunction" warning messages on the dashboard. This has resulted in the Blindspot Monitor & Rear Cross Traffic Alerts not working. Despite bringing it into Lexus at least 5 times, they have never been able to fix it because they don't know what is causing it and don't know how to fix it. Every time it happens I'm inconvenienced by having to bring my car back to the service departments, but I also do not feel safe driving this car! In order to have your car classified as Lemon you HAVE to go through mediation by the NCDS. Warning: the NCDS is entirely funded by Car Manufacturers! While my standard safety features continue to break down, Lexus defended themselves by saying, the car still turns on and drives, right?? If I wanted a reliable car that turned on a drove, I'd get a Honda Civic. I wouldn't spend $75k on a top of the line Lexus! Needless to say, I'm hiring a lawyer and will be pursing this to get this piece of garbage car classified as a lemon. Other things I hate about the car, it has ZERO pickup. The car has a 4 cylinder engine. Try getting on the freeway with traffic moving at 70mph or try passing someone when you are going 65 and others are going 80. The car is totally unresponsive. I've had the car stuck in Neutral when at car washes, almost careening into the stop light telling me to put the car in Drive. The rotors had to be completely resurfaced because they were warped. Lexus had absolutely NO concern for my safety and only said drivers shouldn't rely on safety "aids" to work. I suppose we shouldn't expect airbags to inflate either? Do yourself a favor and buy any other manufacturer. After owning 5 Lexus vehicles, I will never buy another Lexus or Toyota. This car SUCKS and the only thing worse is Lexus "Customer Service".
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Save your money! Don't buy this car!
Sue O, 07/15/2024
2023 Lexus RX 350 Premium 4dr SUV AWD (2.4L 4cyl Turbo 8A)
5 of 6 people found this review helpful
We just took an $11,000 loss on our 2023 RX 350 after only 4,000 miles, deciding to cut our losses before word spreads about how terrible this model is. This car is a huge disappointment—our fourth Lexus and definitely our last. It's noisy, the gas mileage is terrible, and the technology is impossible to deal with. It's the first car I've ever owned that made me anxious to drive. If you're considering buying one, test drive it on city streets; don’t make the mistake we did by only testing it on the highway. The four-cylinder engine is jerky, loud and straining Even the door locks are ridiculous—we had to explain to passengers how to operate the quirky handles. Watch the YouTube video where a Lexus dealer from Texas takes six hours, in two three-hour sessions, explaining how to operate this "spaceship." I'll never trust Lexus again. What an expensive mistake.
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