Used 2023 Lexus RX 350 Consumer Reviews
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Don't buy this Lexus
Deb E., 01/13/2024
2023 Lexus RX 350 Luxury 4dr SUV AWD (2.4L 4cyl Turbo 8A)
8 of 10 people found this review helpful
Annoying "safety" features, especially the automatic brake system. Practically gives you whiplash. When you turn the function off, displays notify you that its off, on your dashboard. This covers your miles per gallon. The whole vehicle is full of annoying distractions. And there is a camera that spies on the driver while you drive. The gas tank is small and I am constantly at the gas station. There are too many hassles with the features of this SUV to list. And if you buy one of these vehicles, you won't receive a second key for at least 4 months. Had I known about all the issues with this vehicle, I would have never purchased it.
2023 RX for the next generation
NewToLuxury, 01/05/2024
2023 Lexus RX 350 Premium Plus 4dr SUV AWD (2.4L 4cyl Turbo 8A)
7 of 9 people found this review helpful
I’ve owned the 2023 RX350 for the last 6 months and my experience so far has been amazing. I know previous V6 was better in terms of engine sound, but being a first time owner of the RX 350, I think it’s on par if not better than the competition, at least for the base engine. Yes the engine is a little loud when the engine is cold, but it gets better as the engine warms up and on the highway. My personal opinion is that the technology is a great blend of old and new. You still have a physical volume knob and temperature control knobs blended into the infotainment. The ride is less floaty like the previous generation and feels much more planted and has the classic Lexus ride quality. The turbo 2.4l engine is peppy for city driving and even on the highway I have to catch myself from overspeeding. I understand some of the complaints from previous gen owners, but I think Lexus had to pull non-traditional Lexus moves to appeal to the younger audience and car experts who expected a along overdue overhaul with new tech and gizmos. At the end of the day, the key value proposition for Lexus is reliability and peaceful ownership and so far it’s been just that for me. I’ve driven my new vehicle for 10k miles in 5 months with zero issues and great service experience. Whenever a new gen of a car is launched, there are bound to be issues, and maybe I was lucky to not have experienced some of the issues consumers have reported. I would definitely recommend the RX350 for someone looking for a spacious SUV that is comfortable and has just enough power and torque to make rides to the grocery store fun and also looking to drive this car for a long time. If there was an option, I would have given this a 4.5.
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2023 Lexus RX 350 for sale near you
3 of 43 listings
- Luxury 4dr SUVMSRP: $51,998In-stock online
- Premium 4dr SUVMSRP: $47,998In-stock online
- Base 4dr SUVMSRP: $46,998In-stock online
See all 43 listings
Save your money! Don't buy this car!
Sue O, 07/15/2024
2023 Lexus RX 350 Premium 4dr SUV AWD (2.4L 4cyl Turbo 8A)
5 of 6 people found this review helpful
We just took an $11,000 loss on our 2023 RX 350 after only 4,000 miles, deciding to cut our losses before word spreads about how terrible this model is. This car is a huge disappointment—our fourth Lexus and definitely our last. It's noisy, the gas mileage is terrible, and the technology is impossible to deal with. It's the first car I've ever owned that made me anxious to drive. If you're considering buying one, test drive it on city streets; don’t make the mistake we did by only testing it on the highway. The four-cylinder engine is jerky, loud and straining Even the door locks are ridiculous—we had to explain to passengers how to operate the quirky handles. Watch the YouTube video where a Lexus dealer from Texas takes six hours, in two three-hour sessions, explaining how to operate this "spaceship." I'll never trust Lexus again. What an expensive mistake.
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RX 350 AWD Fsport 1
SMeeb, 02/16/2023
2023 Lexus RX 350 F SPORT 4dr SUV AWD (2.4L 4cyl Turbo 8A)
19 of 28 people found this review helpful
I am loving everything about this refreshed Lexus. Even though its an Fsport package. The ride is smooth. The Interior is even better! Finally, there is a responsive high-quality screen! The safety tech is so cool. I didn't get the "eyes on the driver" tech in the fsport1.. thankfully. The assisted cruise control works like a charm including lane keep and distance. detects cars overtaking you and coming in all of a sudden in your lane.. have the 12 speaker sound system. does a wonderful job. Interior is a luxurious material solid build. If you are on the edge, go for it. Lexus app comes free for 3 years. remote start and location etc work perfectly
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Would Not Recommend - RX350 Luxury
Andrea, 07/19/2024
2023 Lexus RX 350 Luxury 4dr SUV AWD (2.4L 4cyl Turbo 8A)
3 of 3 people found this review helpful
I purchased this car in September of 2023, it's currently July 2024 and the car has been in the shop 12+ weeks and counting with the longest time being 10 weeks! This car is awful, if you want it for the "looks" buy a base model dont waste your time on a top trim. The engine is so loud the radio volume has to be at 25+ to hear it and start to drown out the noise. The infotainment system is not intuitive at all. Also, the sound will stop playing out of nowhere and won't begin again until you turn the car off and on. The system is so laggy you have to "enable audio" every time you get in the car. Talk about annoying! Why can't I just turn the car on and hear the radio playing??? Also, the temperature control knobs are built into the screen & almost seem loose. So, when I drive those knobs rattle and make so much noise the car itself sounds like it's made of plastic. The dealership couldn't fix the lagginess of the radio or the shaky knobs, so the stereo has already been replaced once. Thank goodness it's under warranty because the cost was $13,000!!! But guess what?! The knobs still rattle - and so does half of the other plastic parts in the car! Here's my biggest complaint yet! The heads-up display! Talk about god awful! Any speed over 60mph the HUD shakes and is nauseating to look at or focus on when driving. I have brought the car to the dealership 4 times for this issue, and they claim they don't see the issue. Or they can't fix it because it's a safety issue. I put a buy-back claim in with Lexus because I can't justify spending $66K on car for all these issues. Once I put the buy-back claim in, I had a Lexus directed ride-along with the Foreman of the Lexus Maintenance shop (mind this is the only Lexus dealer in my state!) and he finally verified he did see the HUD shaking at high speeds and even at lower speeds when going over bumps. So, the car is in the shop again for them to possibly fix my issues, or I will continue perusing the buy-back claim. Also, keep in mind this HUD issues and rattles is not just in my car - I have another RX350h as a loaner and have all the same issues! Lexus did not build a quality vehicle, which is so sad because I have dreamed of owning a Lexus for years, I'll be going back to Audi/VW after this experience.
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