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Used 2023 Lexus RX 350 Consumer Reviews

3.3 out of 5 stars
72 reviews

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Pros
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5 out of 5 stars

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Col234, 05/09/2024
2023 Lexus RX 350 Premium 4dr SUV (2.4L 4cyl Turbo 8A)
1 of 1 people found this review helpful

Replaced my 2016 Mercedes GLE and I am extremely satisfied. I would rate the interiors about the same, classy and comfortable. The exterior on my RX far surpasses the GLE (which had the worse paint job of any car I’ve owned). The ride for the RX is smooth and comfortable. I also owned a 2011RX and yes the 2023 engine is noisier but I don’t notice it while driving unless I kick in the turbo charger. I will admit I experienced a lot of frustration with the bells and whistles of the safety system, as well as figuring out how to navigate the infotainment system. However, with time and the help of Lexus Utube videos, I have eliminated the annoying bells and whistles and learned to navigate the infotainment system with no problems. I’ve had the car since last July and have not had a single issue with the vehicle, I am extremely satisfied with this purchase thus far.

Safety
5 out of 5 stars
Technology
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Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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4 out of 5 stars

Don’t like gear shift

Heidi L, 07/14/2024
2023 Lexus RX 350 Premium 4dr SUV (2.4L 4cyl Turbo 8A)
1 of 1 people found this review helpful

The gear shift on the 2023 is a “hot mess”. It was a bit to learn but I think the neutral position is difficult to place. It can be dangerous to not easily get in neutral. The infotainment system takes a bit to learn and can be frustrating but the sound is great

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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1 out of 5 stars

Lexus 2023 Rx 350 The Luxury SUV nightmare

Beejal , 02/16/2025
2023 Lexus RX 350 Luxury 4dr SUV (2.4L 4cyl Turbo 8A)
1 of 1 people found this review helpful

The Lexus RX 350 is marketed as a luxury SUV with reliability and performance, but multiple mechanical failures raise serious concerns about its safety and dependability. This review highlights three major issues: shift system malfunction, jerking while driving, and small part mechanical failures, which not only compromise the vehicle's performance but also present legal and safety risks for consumers. 1) Shift System Malfunction: A recurring issue with the Lexus RX 350 I have is, the shift system malfunction, which can prevent the vehicle from shifting properly. Drivers have reported warning messages on the dashboard, inability to change gears smoothly, and, in some cases, complete failure to engage drive or reverse. This presents a serious safety hazard, as it can leave drivers stranded in dangerous situations, such as on highways or in traffic. If the issue is due to a design or manufacturing defect, lexus either need to recall or lemon law vehicle. 2. Jerking While Driving I have frequently experience jerking or hesitation while accelerating, which can occur at low or high speeds. This erratic behavior can make driving unpredictable, increasing the risk of accidents. The issue may stem from transmission defects, fuel system problems, or faulty software controlling the drivetrain. There are thousands of Lexus owners are complaining online about this issue, yet Lexus has not done anything about it. 3. Small Part Mechanical Failures Despite being a luxury vehicle, the RX 350 suffers from premature mechanical failures such as wipers and other small but critical components. These can range from fuel pump failures, electronic sensor malfunctions, and brake component issue all of which can lead to costly repairs and unsafe driving conditions. Conclusion The Lexus RX 350 mechanical failures raise serious safety and reliability concerns. Shift system malfunctions, unpredictable jerking, and premature part failures not only inconvenience owners but may also create hazardous driving conditions.

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5 out of 5 stars

Accelerating fast, stabilized at speed 95

richard, 09/18/2023
updated 09/19/2024
2023 Lexus RX 350 Premium Plus 4dr SUV (2.4L 4cyl Turbo 8A)
3 of 9 people found this review helpful

I bought this one with 10 mile reading on it. It was some noise at low speed but now it’s gone. It’s a year now with 7k miles. It runs smooth and accelerates fast feel same as my previous Q7 prestige. But when speeding only feel stable at 95 max compared to the Q7 can be 105. Other safe features are great. One I just noticed is if you get on car and door is not closed totally the car is not moving what ever you press gas on D or R. This is a great safety feature

Safety
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Value
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5 out of 5 stars

Great Vehicle

TX Car Guy, 02/08/2024
2023 Lexus RX 350 Luxury 4dr SUV (2.4L 4cyl Turbo 8A)
1 of 2 people found this review helpful

Purchased a Lexus RX350 AWD Luxury grade with all the features. An all around excellent vehicle but the digital key is unreliable so you still need to carry the key fob.

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5 out of 5 stars

Very impressive 👍

Tochukwu Agbasoro, 05/22/2023
2023 Lexus RX 350 Premium Plus 4dr SUV AWD (2.4L 4cyl Turbo 8A)
4 of 16 people found this review helpful

Everything about the vehicle is superb . Both the interior and exterior is amazing. I love the car. Nothing to dislike at all

Safety
5 out of 5 stars
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5 out of 5 stars

I liked the 2022 more.

Walt B, 05/10/2024
2023 Lexus RX 350 Premium 4dr SUV AWD (2.4L 4cyl Turbo 8A)
1 of 3 people found this review helpful

I have bought 10 new cars since 2006. The 2023 RX350 is a mighty fine car. The camera/review mirror is wonderful. But I LIKED/ENJOYED the 2022 much more. The '23 has put SO many controls into the screen, it is a mess in my opinion. Trying to find something on the screen, to make needed adjustment, is sometimes impossible. I was a 4-engine jet Instructor Pilot. Not exactly a dummy. But this car is still beyond me after 1 year and 9000 miles.

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4 out of 5 stars

Really nice car if a bit bland to drive.

Dan Tanna, 07/17/2023
2023 Lexus RX 350 Premium 4dr SUV AWD (2.4L 4cyl Turbo 8A)
1 of 4 people found this review helpful

So, the car is very nice and well appointed. Materials are good and there is loads of tech. Driving was super smooth. To the point that it was like driving a very nice leather sofa down the road.

Safety
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4 out of 5 stars
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3 out of 5 stars
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4 out of 5 stars
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Value
4 out of 5 stars
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5 out of 5 stars

Lady Lexus

KSF, 08/27/2023
2023 Lexus RX 350 Premium 4dr SUV AWD (2.4L 4cyl Turbo 8A)
1 of 4 people found this review helpful

Easy to handle. Nice big windshield & makes for great visibility.

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5 out of 5 stars

Great SUV

Junior, 11/14/2023
2023 Lexus RX 350 4dr SUV (2.4L 4cyl Turbo 8A)
1 of 4 people found this review helpful

Love this SUV. Built with Safety in mind. Very Comfortable.

Safety
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4 out of 5 stars

"Hard Weeks of Work"

Sylvia S Bennett , 07/25/2023
2023 Lexus RX 350 4dr SUV AWD (2.4L 4cyl Turbo 8A)
1 of 6 people found this review helpful

Loved everything but the FWD!! Must have AWD for the seasonal weather changes!! The Nori Green Exterior and the Tan Interior was perfect with 0 miles!! FWD might have to be a compromise!!

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5 out of 5 stars

Lex us Celebrate!!

Chas, 08/11/2023
updated 08/16/2024
2023 Lexus RX 350 Premium Plus 4dr SUV AWD (2.4L 4cyl Turbo 8A)
2 of 13 people found this review helpful

Fun to drive. Smooth. Sporty enough. Technology is excellent. Setup took a little work. Still working through all the tech offerings. Some that are daily are easy to remember while others require effort to remember the usability. Took some time to learn the shift touch for neutral. Runs smoothly. Wish the gas mileage was slightly better. Overall still a great vehicle and will consider this model on future purchases.

Safety
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4 out of 5 stars
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5 out of 5 stars

Green Machine

B. Dempsey, 08/18/2023
2023 Lexus RX 350 Premium Plus 4dr SUV (2.4L 4cyl Turbo 8A)
1 of 7 people found this review helpful

Much better 2023 then our 2021.

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5 out of 5 stars

Excellent Vehicle Ver impressed

RB, 04/24/2023
2023 Lexus RX 350 F SPORT 4dr SUV AWD (2.4L 4cyl Turbo 8A)
1 of 8 people found this review helpful

Looks amazing, driving and handling is just as amazing. Compared to its competitors and price point and the warranty, Hands down this is the best vehicle….

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5 out of 5 stars

Great car!

Bip, 08/08/2023
2023 Lexus RX 350 Premium 4dr SUV AWD (2.4L 4cyl Turbo 8A)
1 of 8 people found this review helpful

Love the looks, the interior, the way it drives, gas mileage, and North Park Lexus service!!

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5 out of 5 stars

Fantastic

Benni, 07/20/2023
2023 Lexus RX 350 Premium Plus 4dr SUV (2.4L 4cyl Turbo 8A)
1 of 9 people found this review helpful

I love it, thank you Lexus

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5 out of 5 stars

Unexpected purchase

Allegzs, 03/24/2023
2023 Lexus RX 350 Premium Plus 4dr SUV AWD (2.4L 4cyl Turbo 8A)
3 of 27 people found this review helpful

I went to the dealership to have my NX350 first service since purchasing it 7 months ago. I noticed they had quite a few of the newly redesigned RX350. I took one for a test drive and then 3 hours later I’m driving home with a new RX 350. Kuddos to my sales guy, Johnny, the sales manger and finally the finance manager, PJ for their patience and superior customer service.

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5 out of 5 stars

Loving My 2023 RX350 Premium Plus

C. Grant. , 01/12/2025
2023 Lexus RX 350 Premium Plus 4dr SUV AWD (2.4L 4cyl Turbo 8A)
0 of 0 people found this review helpful

So glad I decided on the RX350. I thoroughly enjoy driving now, the cooled/heated leather seats to the tech. As I’ve seen noted, some of the tech is not intuitive. Simple fix to play around with them and/or check the owner’s manual, or make an appointment with the dealership for a 1-1 training session. I’ve been pleased with the various driver assists, too It’s an SUV with 4-person (or a 5th small person/child) seating which offers the comfort and luxury of a sedan. To top it off, the gas mileage is better than the 2014 Toyota Camry I had previously, which more than balances out the recommended use of premium gas.

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5 out of 5 stars

Even better than I thought it would be

Donna, 02/18/2025
2023 Lexus RX 350 F SPORT 4dr SUV AWD (2.4L 4cyl Turbo 8A)
0 of 0 people found this review helpful

Chose the f sport series, white with red leather interior I love the silver metal flake in the white paint and the dark 21 inch rims The block details on the f sport in white really pop with tinted windows Quietest vehicle I have ever owned I can't express my satisfaction enough for all the technology, safety features, head up display, etc. I absolutely love everything! When it first came out people were talking about the weird controls on the steering wheel controlling things but they are so easy to operate and it shows up in the head up display and I couldn't live without them now I love the look of this SUV inside and out!

Safety
5 out of 5 stars
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4 out of 5 stars
Interior
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5 out of 5 stars

Smooth and Quiet

Bill Leitsch, 05/24/2025
2023 Lexus RX 350 Premium Plus 4dr SUV (2.4L 4cyl Turbo 8A)
0 of 0 people found this review helpful

Very quiet interior and runs smoothly. Many extra features to pamper anyone. I love the HUD and custom leather seating, my wife loves the radio package and warm/cool seats. Plenty of legroom and headroom in the backseat.

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5 out of 5 stars

Reliable Luxury

Morgan, 07/04/2025
2023 Lexus RX 350 Premium 4dr SUV (2.4L 4cyl Turbo 8A)
0 of 0 people found this review helpful

I’ve had the premium plus for 3+ months now and I love it. If you’re looking for a reliable easy, comfortable,

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5 out of 5 stars

500h F Sport Performance

GWD, 11/01/2023
2023 Lexus RX 350 Luxury 4dr SUV (2.4L 4cyl Turbo 8A)
0 of 3 people found this review helpful

Bought the base RX350 Luxury. Loved every single thing about the car except the engine noise from the new 2.4 L Turbo. Plenty of power but just did not sound right for a 65k SUV. So I broke down and traded for the RX 500h. Wow. I am in heaven. It has the same 2.4 as my former RX but has 2 electric motors. The engine note is superb. It. Sounds like a V6. The torque from the electric motors is instant and you always have torque at any speed. I have read many times that the engine note I hear is actually artificial and is piped onto the speakers. If that’s true I so do not care. The visceral experience of driving it and hearing it is amazing. If the sound truly is piped in, it would be a perfect solution to Do this same thing with the base 2.4 engine people like me are complaining about. It will change a lot of minds.

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