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Used 2023 Lexus RX 350 Consumer Reviews

3.3 out of 5 stars
72 reviews

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1 out of 5 stars

Lexus 2023 Rx 350 The Luxury SUV nightmare

Beejal , 02/16/2025
2023 Lexus RX 350 Luxury 4dr SUV (2.4L 4cyl Turbo 8A)
1 of 1 people found this review helpful

The Lexus RX 350 is marketed as a luxury SUV with reliability and performance, but multiple mechanical failures raise serious concerns about its safety and dependability. This review highlights three major issues: shift system malfunction, jerking while driving, and small part mechanical failures, which not only compromise the vehicle's performance but also present legal and safety risks for consumers. 1) Shift System Malfunction: A recurring issue with the Lexus RX 350 I have is, the shift system malfunction, which can prevent the vehicle from shifting properly. Drivers have reported warning messages on the dashboard, inability to change gears smoothly, and, in some cases, complete failure to engage drive or reverse. This presents a serious safety hazard, as it can leave drivers stranded in dangerous situations, such as on highways or in traffic. If the issue is due to a design or manufacturing defect, lexus either need to recall or lemon law vehicle. 2. Jerking While Driving I have frequently experience jerking or hesitation while accelerating, which can occur at low or high speeds. This erratic behavior can make driving unpredictable, increasing the risk of accidents. The issue may stem from transmission defects, fuel system problems, or faulty software controlling the drivetrain. There are thousands of Lexus owners are complaining online about this issue, yet Lexus has not done anything about it. 3. Small Part Mechanical Failures Despite being a luxury vehicle, the RX 350 suffers from premature mechanical failures such as wipers and other small but critical components. These can range from fuel pump failures, electronic sensor malfunctions, and brake component issue all of which can lead to costly repairs and unsafe driving conditions. Conclusion The Lexus RX 350 mechanical failures raise serious safety and reliability concerns. Shift system malfunctions, unpredictable jerking, and premature part failures not only inconvenience owners but may also create hazardous driving conditions.

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4 out of 5 stars

Don’t like gear shift

Heidi L, 07/14/2024
2023 Lexus RX 350 Premium 4dr SUV (2.4L 4cyl Turbo 8A)
1 of 1 people found this review helpful

The gear shift on the 2023 is a “hot mess”. It was a bit to learn but I think the neutral position is difficult to place. It can be dangerous to not easily get in neutral. The infotainment system takes a bit to learn and can be frustrating but the sound is great

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Refined

Col234, 05/09/2024
2023 Lexus RX 350 Premium 4dr SUV (2.4L 4cyl Turbo 8A)
1 of 1 people found this review helpful

Replaced my 2016 Mercedes GLE and I am extremely satisfied. I would rate the interiors about the same, classy and comfortable. The exterior on my RX far surpasses the GLE (which had the worse paint job of any car I’ve owned). The ride for the RX is smooth and comfortable. I also owned a 2011RX and yes the 2023 engine is noisier but I don’t notice it while driving unless I kick in the turbo charger. I will admit I experienced a lot of frustration with the bells and whistles of the safety system, as well as figuring out how to navigate the infotainment system. However, with time and the help of Lexus Utube videos, I have eliminated the annoying bells and whistles and learned to navigate the infotainment system with no problems. I’ve had the car since last July and have not had a single issue with the vehicle, I am extremely satisfied with this purchase thus far.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Accelerating fast, stabilized at speed 95

richard, 09/18/2023
updated 09/19/2024
2023 Lexus RX 350 Premium Plus 4dr SUV (2.4L 4cyl Turbo 8A)
3 of 9 people found this review helpful

I bought this one with 10 mile reading on it. It was some noise at low speed but now it’s gone. It’s a year now with 7k miles. It runs smooth and accelerates fast feel same as my previous Q7 prestige. But when speeding only feel stable at 95 max compared to the Q7 can be 105. Other safe features are great. One I just noticed is if you get on car and door is not closed totally the car is not moving what ever you press gas on D or R. This is a great safety feature

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Great Vehicle

TX Car Guy, 02/08/2024
2023 Lexus RX 350 Luxury 4dr SUV (2.4L 4cyl Turbo 8A)
1 of 2 people found this review helpful

Purchased a Lexus RX350 AWD Luxury grade with all the features. An all around excellent vehicle but the digital key is unreliable so you still need to carry the key fob.

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