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5 out of 5 stars

Always go back to a Lexus

Jim R., 10/28/2020
2021 Lexus RX 350 4dr SUV (3.5L 6cyl 8A)
124 of 129 people found this review helpful

While I’ve only had the car a week now, first impressions have settled in. First, the RX is a noticeable improvement from my 2018 Volvo XC60. It’s quieter, smoother, and much more comfortable. The features I gained over the Volvo are all little things that appeal to me. For example, the electrically adjustable steering wheel as part of the memory seating position. The fact that the seat adjusts to my driving position when starting and retracts when stopping are features the Volvo lacked. The Mark Levenson sound system is the best I’ve ever heard in any car. The sometimes maligned trackpad is extremely easy to use, just adding to the excellent user interface overall. I expected the RX to be quiet and it doesn’t disappoint. The ride is so smooth that I deliberately drove over a small section of a local road that is just a mess of badly done patchwork. The Volvo felt like a stagecoach over this small section, the RX is like a pillow top mattress over the same section. The 20” Michelin tires add to the comfort. My RX included the luxury package, heads up display, heated and cooled seats, triple beam LED headlights, panoramic moonroof and leather upholstery. Overall it is well put together package with more than enough luxury features for what I wanted without the price of the German cars. This is the fourth Lexus over many years, I always seem to come back the brand.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

The worst transmission ever.

Jim K, 04/18/2021
updated 10/25/2021
2021 Lexus RX 350 4dr SUV AWD (3.5L 6cyl 8A)
73 of 85 people found this review helpful

I just bought a 2021 Lexus RX 350 with the premium package and navigation. Everything is very nice except the transmission tries to up shift too soon, causing the engine to bog down and then shift back down suddenly. When trying to accelerate, the vehicle hesitates then takes off, I almost got hit because the car would not move. I took it back to the dealer after just 2 weeks and I was told, that’s normal. Also for almost 300 hp, it isn’t very quick. For spending almost 55 K, I should not have to have a SUV that hesitates and surges. I told them I want to return the vehicle. My 2014 Toyota Avalon that I traded in, was a dream car compared to the Lexus.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
1 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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2 out of 5 stars

jimmy

Jim49, 08/19/2021
2021 Lexus RX 350 4dr SUV AWD (3.5L 6cyl 8A)
8 of 8 people found this review helpful

Lexus has a big problem with the interiors of the 2021 Rx 350.. if rub or light scuff up with tennis shoe against door panel getting in or out will leave a permanent mark on the panel.. This condition also applies to the dash and dash trim when you have a shopping bag rub against it. The dealer damaged the dash above the instrument cluster. You can see where they wiped the dash and caused a scuff mark. Lexus does not have a answer for their interiors being so user unfriendly . I try to keep my vehicles looking new. This is our second RX350…probably our last…

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
1 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Re: My fourth

Togatown4, 02/22/2021
2021 Lexus RX 350 4dr SUV AWD (3.5L 6cyl 8A)
28 of 32 people found this review helpful

Since 2011 my family and I have bought Rx350’s. Each time we have upgraded to eventually get the 2021 luxury package. Amazing, well built cars, that engulf you with luxury.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Better than my Audi Q5 Premium Plus

DayCPA, 03/20/2021
updated 03/28/2022
2021 Lexus RX 350 4dr SUV AWD (3.5L 6cyl 8A)
16 of 18 people found this review helpful

I traded my 2016 Audi Q5 Premium Plus for the RX350 Premium AWD. This SUV makes me smile. Very comfortable and roomy for a person that is 6ft 2in. Love the power adjustable steering wheel and driver seats. Because I'm tall, the driver seats automatically moves back for easy entrance. I did not have half of the technology items in my Audi Q5. Seating in the Audi Q5 was very tight. No one could sit in the second room behind the driver comfortably unless you are a child. I was going to stick with Audi, however the larger SUV vehicle started in the $60K range. I got the RX 350 AWD on the road for $48K well equipped with all of the technology features needed in todays driving. I'm one happy customer! I also own a 2008 LS460 which I purchased new in 2008! Lexus is on the ball!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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