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Used 2018 Lexus NX 300 Consumer Reviews

4.2 out of 5 stars
26 reviews

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5 out of 5 stars

Excellence Again!

Cathy K., 09/27/2018
2018 Lexus NX 300 F SPORT 4dr SUV AWD (2.0L 4cyl Turbo 6A)
15 of 16 people found this review helpful

I have owned over 6 Lexus vehicles and have been satisfied with each one. It is worth the premium over the Toyota brand. Very reliable and reasonable maintenance costs (esp. compared to other European brands; which I have owned as well).

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Nice

fred, 08/21/2018
2018 Lexus NX 300 4dr SUV AWD (2.0L 4cyl Turbo 6A)
22 of 25 people found this review helpful

On open highway at 65 MPH I got 31 Miles Per Gallon. Great entry level luxury car.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
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1 out of 5 stars

NX300 is not the SUV you think!

James, 07/22/2018
updated 07/24/2019
2018 Lexus NX 300 4dr SUV AWD (2.0L 4cyl Turbo 6A)
105 of 126 people found this review helpful

I just returned from a 2,400 mile road trip in my new Lexus NX300 AWD SUV. The car delivered a respectable 25.6 mpg combined city and highway driving. I found the NX300 front seats were exceptionally comfortable and the NX delivered an overall tranquil smooth ride; but, the NX interior falls short on being a practical SUV. Four adults going on a long trip are hard pressed due to the hemmed in cabin and cargo space. Four standard 30” suit cases (the largest case airlines will check), will not fit in the back cargo space, “Upgrading” from a 2014 Toyota RAV4 Limited to a 2018 Lexus NX300 has been a disappointment. Both cars are built off the same platform, but the NX300 has less cabin room and cargo space. The Rear seating is tighter in the NX 300; especially, in the middle seat. The NX is basically a four-seat car. The Rear visibility and head room is less in the NX, and driver seat entering and exiting is a head banging experience. The NX has a power seat easy access system (the driver seat automatically lowers and pulls back on ignition shut off), but it crushes the rear seat occupant. Also, the center console is overly wide, giving the driver a hemmed in feeling. This car is not for six-footers. Cabin road noise is about the same in both the RAV4 and NX thought the Lexus does have a slightly smoother ride and beefier engine. Though the peppier engine comes at a hidden long-term cost: it uses premium gas (91 octane) which isn’t openly presented. Premium gas can cost an extra $.70 to $.90 cents per gallon in most areas. Most of the control buttons on the NX are an ergonomic mess. Some are below the steering wheel level that are hard to see; while others, on the dashboard center cluster sit directly in the sun light. The greenish yellow LED lights on/off positions cannot be differentiated on sunny days. The NX300 touch pad infotainment/ navigation system is a challenge to learn and use. If you’re cell phone or computer “challenged”, this is not the car for you. Be prepared to spend hours reading the owner manuals. It’s interesting Toyota has moved Lexus to extremely computer-type controls that may appeal to the younger driver, who generally cannot afford a luxury car; and, has abandoned simplicity preferred by the older driver who can afford a luxury car. Be prepared to increase your monthly car payments, in the future, if you want to keep your “LEXUS EXPERIENCE”. Besides the free trial subscription period for satellite radio there are three other free trail subscriptions for 1) remote start, 2) navigation system and 3) Wi-Fi (Verizon only). The remote start feature works off a downloaded app on your smart cell phone. Each “advanced “ feature will cost $8.00 a month if kept. This isn’t openly presented either. I feel The NX300 interior kills this car on being considered a luxury car. The interior falls short on being engaging, innovative, unique, spacious or practical. Four people cannot take this nice riding vehicle on a long ride trip, or even to the airport, because of the hemmed in cargo space the exterior design creates. SIT IN THE DIFFERENT SEATS FOR A LONG TIME BEFORE YOU PURCHASE THIS VEHICLE! It is not a family vehicle or SUV, or a personal use vehicle for a large person!

Safety
5 out of 5 stars
Technology
2 out of 5 stars
Performance
2 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
4 out of 5 stars
Value
1 out of 5 stars
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3 out of 5 stars

Good Ride; Terrible Infotainment

ehatch, 01/21/2020
2018 Lexus NX 300 4dr SUV AWD (2.0L 4cyl Turbo 6A)
9 of 10 people found this review helpful

There were a lot of things to like about this car. It's smooth, quiet, handled pretty well. The seats are really comfortable. The downside was the infotainment center. I did not get the Navigation option, and I would recommend getting it, but it still wouldn't solve some of the issues. First off the infotaiment was controlled by a touchpad (not touch screen -- touchpad). It was nearly impossible to do anything precise. Selecting something was a chore, because you couldn't get it to center on the right option. Next, when going through your radio presets, it would go randomly go back to the beginning. 1->2->3->4->1 (instead of 5), you could skip directly to 5, but then you'd have to use that wonderful touchpad. Finally, my biggest issue -- the navigation. I didn't get the navigation package preloaded into the car, instead I used Lexus' custom app -- Scout GPS. It was supposed to connect via USB and pull up a map. It never pulled up a map (saying it needed to be connected via USB, which I was). It only sometimes loaded anything at all, much less text-only directions. Even if it did load up the directions it would sometimes be 3 to 4 miles behind. Most of the time, my wife would pull up the directions on her phone and do it that way. I would use my own phone, but there isn't anywhere to actually put the phone on the center console. In short, I would highly recommend the Navigation package (it was an extra $3-4k when I bought), if you can live with the terrible touchpad. Everything else was pretty good.

Safety
4 out of 5 stars
Technology
1 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

A vehicle of status, performance and comfort

Rob, 05/29/2018
2018 Lexus NX 300 4dr SUV AWD (2.0L 4cyl Turbo 6A)
16 of 20 people found this review helpful

Do your research , talk to Lexus owners, check with several Lexus Dealers on offers and incentives, definitely, test drive

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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