Used 2019 Lexus ES 350 Consumer Reviews
Used ES 350 for sale
Very poor sound system
Displeased Lexus Owner, 05/30/2019
2019 Lexus ES 350 Ultra Luxury 4dr Sedan (3.5L 6cyl 8A)
50 of 53 people found this review helpful
Bought the 2019 Es in May. Salesman never offered us to listen to sound system. Wanted us to play with all the other gadgets. On our way home and for the next several weeks did everything to get the surround sound 10 speaker experience. SOUND ONLY COMES FROM THE FRONT SPEAKERS!!!! There is no surround sound. Can’t get Lexus customer service, the salesman or the dealers service manager to get a fix. They know there is a problem, say they have complaints from others but keep selling these expensive, high dollar, Inferior cars. This is my fourth and last Toyota ( Lexus ) vehicle!!!! Sincerely
Stereo and Bluetooth Issues
UnhappyNewESOwner, 12/28/2018
2019 Lexus ES 350 Luxury 4dr Sedan (3.5L 6cyl 8A)
126 of 138 people found this review helpful
The stereo system in this car (in my case, the upgraded Mark Levinson), is literally unlistenable due to balance/fader issues, as is the Bluetooth. All of the sound comes directly from the center dash speaker, and no amount of changing the fader and equalizer settings changes that’s unfortunately. There are multiple threads on onl8ne forums of people describing the same problem. Lexus has been made aware, but says this is how the system is designed. I would strongly urge anyone thinking of purchasing to listen to the stereo beforehand. The issue is especially prevalent at lower (I.e. normal conversational) volumes. This issue is especially upsetting, giving that the car in general is fantastic. But for this price point, we should be able to turn in the stereo and use the Bluetooth.
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Dont bother!
Sal, 04/11/2019
2019 Lexus ES 350 Ultra Luxury 4dr Sedan (3.5L 6cyl 8A)
323 of 357 people found this review helpful
Cheap materials. Cheap sound system. The center console looks extra cheap. does not belong in a 55k car. Touchpad is horrible to use. Not a lot of space or storage areas up front. Not really impressed with the quietness of the car, maybe its the cheap tires the car came with. Transmission is not smooth, shifts rough. I have loud cracking and popping sounds coming from the rear doors. The misaligned body panels and gaps is unbelievable. Lexus quality and customer satisfaction is no more. My RX 350 that I got rid of after a year had exhaust vibration and droning and transmission issues that Lexus wouldn't fix and is a common problem with that car. Everything about this car is cheap except the price. Look elsewhere!
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Poor sound system
Scott, 01/21/2019
2019 Lexus ES 350 4dr Sedan (3.5L 6cyl 8A)
77 of 84 people found this review helpful
Other than the sound system, this is a great car. Noticed early on that there was no sound coming from the rear speakers. Took the car in to the dealer. They agreed that the system is not working. They pulled an identical car off the lot. Same issue. They told me that they have written a report, sent it to Lexus (which begins the recall process), and that I now have to sit and wait.
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LEXUS BOTCH JOB
Boxy, 02/27/2019
2019 Lexus ES 350 Ultra Luxury 4dr Sedan (3.5L 6cyl 8A)
67 of 73 people found this review helpful
Leased the 2019 ES 350 Ultra Luxury With the Mark Levinson sound system after leasing the 2016 same Ultra Luxury model. They botched the stereo in the new redesigned ES 350 by taking the rear door woofers out and therefore there is no full range sound. All you have to do is slide the fader to the rear and it is obvious.This issue is not exclusive to only in the models with the Mark Levinson but all the ES 350 models.Dealer receiving numerous complaints on this issue and after I contacted Lexus corporate about this issue and have not received a stand up answer. Just received a letter from lawyers representing Lexus and they basically said Lexus is under no obligation to redesign the audio system in my vehicle. If you had the previous model ES 350 you will be very disappointed in the sound. Lexus hiding behind the law firms now so what does that tell you. Even some of the people that answer the phones at the Lexus contact number admit they are getting numerous calls regarding this issue. Experience Amazing . Don't be fooled by the 1800 watt stereo system that they are touting. How about me too in not only the front seats but especially the rear seats. Read the rest of the reviews on this subject on Edmund's.com, Cars .com, the Lexus enthusiast and I wouldn't be surprised about other sites
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability