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Used 2020 Jeep Wrangler Consumer Reviews

3.5 out of 5 stars
73 reviews

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We have a limited number of reviews for the 2020 Wrangler, so we've included reviews for other years of the Wrangler since its last redesign.

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Pros
Cons
5 out of 5 stars

2019 2Dr Soft Top with Standard Transmission 8Kmi

Mac, 12/20/2019
2019 Jeep Wrangler Sport 2dr SUV 4WD (3.6L 6cyl 6M)
6 of 7 people found this review helpful

This is my third Jeep (CJ/JK previous). I ordered this Jeep from the factory due to a lack of availability in the configuration I wanted. Overall it's been great and the new style soft top is the best I've ever seen! I've had a few minor problems outlined here: Steering: I noticed the wandering reported by others from the day I drove it off the lot. I really didn't pay too much attention to it because my old CJ-5 wandered a bit too back in the day. Had the damper replaced under recall (2 hours at my dealer) and the problem disappeared. Seat Release: The passenger seat release used to access the back seat area broke at about 6.5K miles. I could still open it using two hands but it was a hassle. Dealer replaced at no charge. Will see if it recurs. Throttle: Noticed that the engine will continue to rev up even after the pedal is released. It only lasts a split second, but is noticeable and I'll be watching it closely. Shifting: I hear an odd noise when shifting from 2nd to 3rd while accelerating hard. Sounds like a rattle or vibration, but it doesn't affect performance so it may be a cover or something. Does not happen during casual shifting that I can tell. Gonna wait this one out. Overall very happy with my purchases. Jeeps are great!

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4 out of 5 stars

It is, what it is.. just about perfect!

PerfectJeep, 08/26/2020
2020 Jeep Wrangler Willys Sport 2dr SUV 4WD (3.6L 6cyl 6M)
6 of 7 people found this review helpful

I have a 2020 Wrangler Willys (built on the Sport package,I believe) and it's just wonderful. It's my third Wrangler (had a 1999 and a 2004 JK) and it really overcomes nearly all of the issues I've had in with past Jeeps. First and foremost, it's the ideal blend of off-road capable, and on-road compatible... seriously, I don't understand how they manged to deliver a cruck (car-truck) to do that. I have a 2 door, with the 2.0L Turbo ESS and I'm getting, on average 23MPG - that is totally unexpected. And it's got plenty of power and torque. It's also pretty quiet on the road, even though I have the big 32 muddy tires that come standard with the Willys. Everything about it is really a blend of two worlds, without the sacrifices you had to make in the past. Also, note that the Edumund's site doesn't call out the 2.0L engine (which is the one I have).

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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2020 Jeep Wrangler for sale near you
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1 out of 5 stars

An unsafe and overpriced vehicle

Alex Garcia, 11/22/2018
2019 Jeep Wrangler Unlimited Sport 4dr SUV 4WD (3.6L 6cyl 6M)
122 of 178 people found this review helpful

There are over 334 complains for new JLs with death wobble, bad steering and bad welds. There are open investigations and insufficient recalls. It is ridiculous, they are putting drivers lives in danger on a car massively overpriced starting at $32k+ for what it is, a very basic and unreliable vehicle with poor quality and poorly made components, this car MSRP should be well under 24k. The 2019 model was unchanged from the 2018 JL, hence the same problems persist. They should have upgraded the steering and started to properly weld frames like other manufacturers. The steering wonders side to side, once you hit a pothole over 60 the whole car shakes out of control. Welds on the frame are incomplete and too shallow, some are completely separating. Seriously, this should not be happening and FCA doesn't care, will they wait until someone dies to start making real positive change besides pocketing from consumers. See for yourself at the NHTSA: https://www.nhtsa.gov/vehicle/2018/JEEP/WRANGLER/SUV/4WD%252520Later%252520Release

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
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4 out of 5 stars

The Wife's Jeep

EPSPEO, 02/07/2019
2019 Jeep Wrangler Unlimited Sahara 4dr SUV 4WD (3.6L 6cyl 6M)
16 of 23 people found this review helpful

My wife loves her new Jeep Sahara! Uses the One Touch Roof all the time. The only negative after owning it now for 2 weeks is learning to get in and out easier, it can be a little tight.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

JL is the best wrangler yet

Wrangler JLU Sport S 2.0, 01/09/2020
2019 Jeep Wrangler Unlimited Sport S 4dr SUV 4WD (3.6L 6cyl 6M)
3 of 3 people found this review helpful

I can say this because over the years have owned a YJ, TJ, JK and JL. The differance from previous models is worth noting. I have to admit though that of the four models this is the only unlimited version. This may have influenced my opinion in terms of ride comfort due to the longer wheelbaseand I have not driven a JKU. But let's face it, the JL is now in a different class. It drives better than before yet gives you that same tough as nails go anywhere feeling we got from the previous renderings. The JL is much more refined, handles better and my 2.0 turbo is faster, smoother and gets better MPG. The 8 speed transmission is sublimely seamless and the stop start feature is barely noticeable. The fit and finish on this jeep is amazing adorned with premium materials which are hard to find these days in most vehicles. I think the influence of Fiat in this case is a major plus as it gives this American classic a shot of European flair. My only complaint so far is the 2.0 turbo calls for 91 octane which is hard to find in RI which forces me to use 93 instead which is about $3.00 per gallon. This probably negates my fuel savings but still hasn't taking the smile off my face from the way this vehicle performs. I've driven it on four hour highway treks, through snow storms, heavy rain and dirt roads and it feels great in all of these conditions. The four door version has all of the interior space one could need and more. Jeeps certainly aren't for everyone. They can be noisy and less controlled than SUV models. The JL is less noisy and much more controllable than all of the previous models. I highly recommend buying a JL.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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