Used 2015 Jeep Cherokee Consumer Reviews
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Great MPGs.... thats about it
Bam Martin, 03/28/2016
2015 Jeep Cherokee Sport 4dr SUV (2.4L 4cyl 9A)
5 of 5 people found this review helpful
I regret buying this jeep. They are not at all made the way they used to be made. Within the first 2 months of having it, the seat in the back bust at the zipper and cannot be repaired - has to be replaced. One week after purchasing I had to take it back in because the tint was bubbling. Now I'm at 15,000 miles and when you turn the car on, the RPMs go up and down and up and down and up and down.... then after about a minute they get back to normal. The transmission does not shift properly and jerks you around. I got the doors wet with rain and now all 4 of the door's interior are bubbling and destroyed. This is the most expensive piece of crap I've ever bought. I am so disappointed in Jeep. Will never buy a new jeep again.
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V-6 Trailhawk
Eduardo, 01/17/2016
2015 Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
11 of 13 people found this review helpful
Purchased the car in April, 2015 trading in a new Wrangler. Wife said Wrangler too big, I said lets get the Cherokee. Transmission SUCKS. It was ok for first few thousand miles but then began to hold higher gears when going downhill and then it lurches when you get back on gas. It was always searching for a better gear, now after they 'updated' and flashed the tranny, it is even worse. It will NOT downshift from 3 to 2 when between 11 and 3 mph. It will stay in 3rd., bog down and when accelerating hard enough to FORCE the downshift, it shifts hard and spins tires. It is the NEW update? Jeep can't fix thing crap. I know it's not a FCA product, it's from ZF in Germany but holy sheeps, its nearly impossible to drive smooth at slower speeds, not to mention in the rain it spins tires when forcing the 3-2 downshift Also the sunroof is the noisiest, rattling, creaking piece of garbage ever put on a vehicle, I had it in 2Xs already and now a 3rd to replace all the rubber seals-gaskets. Garbage
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2015 Jeep Cherokee for sale near you
3 of 86 listings
- Latitude 4dr SUVMSRP: $6,40088 mi away
- Latitude 4dr SUVMSRP: $9,50027 mi away
- Sport 4dr SUVMSRP: $10,34797 mi away
See all 86 listings
JEEP needs to recall this whole car!!!
Kshep28@gmail.com, 10/11/2015
2015 Jeep Cherokee Limited 4dr SUV (2.4L 4cyl 9A)
23 of 29 people found this review helpful
I decided to make this post in regards to my recent issues with Jeep. But first I would like to start by saying that I love Jeep. I have had quite a few, and I love the wrangler and always have. Fast forward to my current situation. I purchased my Jeep Cherokee in March. 2 weeks after I bought it I was taking it to the shop for hard shifting, and bucking. The dealership told me they just needed to "reset" it. So I went along with it. April its back in the shop and its worse this time. Take it back and again we "reset" it. May came and the cars engine light came on, it stalls out in traffic and I almost get hit trying to take my son to school. Intake it back they say there is nothing wrong and they reset again. So this month my engine light came on driving to school. Took it to a mechanic and they read the code and it was the transmission. I had had enought I took it to the dealership and called Jeep. Everyone at Jeep in customer care was wonderful. The dealership told me it was a lemon they replaced parts and the engine light is still coming on. The GM of the dealership called and even told jeep it was a lemon. The mechanic, the service advisor everyone told them. So i got escalated in my case with Jeep. The case manager Ashley is the nastiness person I have spoken to at Jeep. She refused to replace my car, told me lies about things the dealership said, and she even told me she would fix my car several time but I was not getting a new one. I told her yesterday that my car is unsafe and i refused to drive and pay good money for a car that does not run correctly snd is unsafe. She said well thats not my problem you aren't getting another car. So i proceed to ask her "so you want me to drive my 4 year old son around in an unsafe vehicle because Jeep will not replace me with a new safe working car?" She said "yes that is what I am telling you. I am sorry but if I do get in an accident with this Jeep I will be holding Jeep personally responsible as well as Ashley from case management. When I explained to her everything I was told by the dealership and the customer care and she went on to tell me that they were all misinformed and she was the only person whos decision mattered. She lied about what the GM is saying about my car and I know this because I have been speaking with them every day. I will be continuing to post this issue on the internet and social media until my issues are resolved to my request for a new working product. I love Jeep but this Ashley person has made a very bad impression on me as to the jeep name.
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FCA Drops The Ball; Will Stellantis improve it
Courtney Smith, 03/01/2016
updated 02/24/2021
2015 Jeep Cherokee Sport 4dr SUV (2.4L 4cyl 9A)
25 of 32 people found this review helpful
Purchased a 2015 3.2L V6 Jeep Cherokee with the Auto stop feature on 04 Nov 2015 with 95 original miles on it. Within the first 150 miles of ownership the vehicle was taken back for a terrible back up camera and the odd shifting patterns with forward lunging in first to second gear. The dealership I purchased the Jeep from kept a full day to tell me theirs was nothing wrong with the camera and didn't even talk about the shifting patterns. So I assumed they tested and repaired. Nope was wrong to think that at all. Took jeep back again at around 265 mile to again bring up the issue with the horrible hesitation and shifting problems. Service rep explained the vehicle needed to learn my driving habits and to break-in. So read the Jeeps manual and it stated break-in period of 350 miles. So I drove the vehicle with apprehension due to nearly being hit and almost hitting another vehicle. Jeep was taken back to service department with 587 miles where they performed a Trans quick learn procedure which only made the shifting and lunging worse. Was told to drive so the vehicle could learn my driving habits also. So I drove it to break-in as they stated but the issues never improved but just became worse. Vehicle was taken back at 858 miles and I explained it was progressing to get worse instead of better. They tested it and stated they could not duplicate the issues. Then was told that is how this model operates and it still is no broken in yet it required more miles for break-in for that transmission and engine control modules to learn. Of course I knew this was nonsense. I contacted FCA customer care over the these issues and a case number was given at that point and was advised to take to a different dealership for a second opinion, huh was my response to that suggestion. A trip to Mississippi popped into the picture so had to wait till I returned to follow their suggestion. I decided to drive the jeep to Mississippi and add these so call break-in miles to see if a change would happen. It became worse at times not wanting to accelerate through intersections to not wanting to accelerate while merging into traffic on I20 it was a scary drive. FCA was in contact with me and I told them what it did in Mississippi and Louisiana. The Jeep now has a long delay when going into reverse which nearly caused a on coming vehicle to strike my vehicle when I pulled out a little on a side road thinking it was part of a Canes restaurant parking lot in Ruston Louisiana. On the same trip returning from Mississippi on I-20 in DFW it became stop and go traffic heading west. Near Arlington I came to a complete stop on a slight incline with bumper to bumper traffic when the auto stop turned on like programed to do. Removed my foot off of the brake while hill assist was to remain engaged the engine had a slight starting delay more than normal and my jeep rolled backwards nearly hitting the vehicle behind me. I was under the assumption the Jeep would remain in place till engine started and transmission fluid pressure was back for the forward gear. Of course I became more frustrated with the dang thing now so took back to the service department at 2256 miles for these added issues that could not be ignored. Service drove 6 miles and said can not duplicate after sitting several hours. Believe one of the sales people took it out for the drive instead of the technician. I know they are getting frustrated with me taking it back to them to repair but over $29,000 was paid for an unreliable vehicle. I finally wrote the CEO of FCA and explained the problems I was having with the vehicle and that I am only getting "can not duplicate at this time" response which I believe is now the policy with FCA. I received a call from a woman higher up the chain of command asking to take to a different dealership for second opinions which to me sounds like being pawned off and starting this run around all over again. I stated to her they were quick to put me into the vehicle so they should take responsibility for this since they know its history. She told me to set up an appointment at dealership I purchased it from so they could send a field service engineer so he could trouble shoot and see if a transmission replacement is required. Well two PCM re-flashes and of course no change it still runs the same. They kept from a Tues till Fri and it sat waiting on the field service engineer to advice the service department what the next step would be. I went and picked up my vehicle because no loaner was given while they determine what the heck was going on. I am still waiting on something to be done as of 01Mar 2016 by FCA. I looked into a class action lawsuit that has been filed against FCA dealing with this same problem and put my self and details on the list for these problems also writing a complaint the NHTSA. (Edit)1 Sept 2016 traded it for a 2016 Cherokee. Lost over 10g's in trade damn. 2016 9 speed trans is just as bad. Front suspension popping now.
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What's not to love. FCA is buying it back.
Rick, 01/19/2016
2015 Jeep Cherokee Sport 4dr SUV (2.4L 4cyl 9A)
16 of 20 people found this review helpful
This is/was a great little vehicle. Fit my needs, loved everything about it. Good mileage. Great comfort. stylish. Bells & Whistles. I'd keep this for life if it wasn't for the transmission. Started wobbling right away, so I brought it in around 2K miles hoping it was my imagination. Nope, there were gig issues. Need new trans-axles and then a few hundred miles later it got a new axle. Got a new transmission at 5Kmiles and then another new transmission at around 12K miles. In between transmission was flashed a few times. (BTW, Do not believe the dealer if they say it i only a software issue that can be flashed or reset). After not getting much satisfaction, I filed suit. Dealer said FCA pushed these vehicles out with too little testing. FCA says that the vehicles are fine. I filed suit when I was accelerating from a lane with a RH turn onto a major roadway and the vehicle started out and then failed to move. My wife said "Hit the gas!!" I said I am as we watched a truck bearing down on us at 60MPH. I kept my foot on the floor and nothing happened for about a second til finally the jeep jerked forward. It was a close call. Heard form attorney today. Jeep is buying it back and sent me settlement papers
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