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Used 2017 INFINITI QX60 Consumer Reviews

3.2 out of 5 stars
38 reviews

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1 out of 5 stars

Have to say worse purchase ever

Sad Infiniti owner, 08/18/2017
2017 INFINITI QX60 4dr SUV AWD (3.5L 6cyl CVT)
28 of 36 people found this review helpful

We have had a large number of cars over the years of varied makes and models and I have to say this has been the worse one ever. The vehicle drives so poorly that none of the 5 drivers in our home want to "get stuck with the Infiniti". It has poor acceleration from and stop, and worse when entering a highway or passing. To maintain speed the driver must constantly be pressing on the gas pedal as the car gains little to no momentum. It has the same exact instruments as a Nissan Altima, at about 3x the cost. The brake pedal will travel almost to the floor at times. Sport mode makes little to no difference, the car drives and acts like the old go karts we all used at amusement parks. We tried to bring this sad vehicle back and were offered almost 12000 less then we paid as we were told they have a poor resale value. I guess we all make mistakes but if you can avoid this one you will be happier.

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2 out of 5 stars

Thrid and last INFINITI !!!

Michail Giannos, 11/03/2017
2017 INFINITI QX60 4dr SUV AWD (3.5L 6cyl CVT)
13 of 16 people found this review helpful

I have been to the dealership four times and I still have unresolved electrical issues, from the Bluetooth, backup camera, truck wont open, black screen every other trip turning off, clock wont work, seatbelts NOT WORKING !!!!!!!! which really pisses me off as I have a child in the car. So many issues in a short period of time it has become the worst vehicle I have owned unfortunately and to the point where I will drop the car off back at the dealership and purchase something else. I don't have the time to deal with a vehicle of 53k value as if it were pieced together from spare parts from a junkyard. I always read reviews before buying vehicles and I have stuck with Nissan & Infiniti for the past ten years for their workhorse engines as two of my Nissans went to 289k & 377k miles but after this SUV I am jumping ship as soon as possible.

Safety
2 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
2 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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3 out of 5 stars

The ins & outs of QX60

Lou, 02/12/2018
2017 INFINITI QX60 4dr SUV AWD (3.5L 6cyl CVT)
4 of 4 people found this review helpful

It’s a high step to get in. In this day & age you’d think the interior lights could be LEDs. The front area is poorly designed. There’s nowhere to put anything down. The shift stick is right in middle of everything when you actually use it twice during a long ride , whereas putting things down whether a snack bag or anything else has no room. My local service in Brooklyn stinks. I’ve heard that complaint from others too.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
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2 out of 5 stars

Under 15k and transmission replaced and new issue

Cindy, 10/24/2018
2017 INFINITI QX60 4dr SUV (3.5L 6cyl CVT)
11 of 14 people found this review helpful

I've had this car for two years and loved it until recently. Took it in for routine service (15k service at 14k miles), and have been back to the dealership 3 times in two weeks. First, I noticed "oil" on my garage floor after the service. Had them check it out only to discover it was a transmission issue. They replaced the transmission with a 2019 transmission. Less than a week later (today) the car gave a strong shudder while stopped at a stop sign. I had to put it in park to get it to stop. My son in the back seat felt it. Took it right back to the dealership and am waiting to hear what the issue is. Really regretting buying this car. Its way too young to have issues with major parts. I've had four different cars in my lifetime and never issues like this so early on.

Safety
3 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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4 out of 5 stars

QX60

Kelly DeVille, 06/08/2017
updated 06/12/2019
2017 INFINITI QX60 4dr SUV (3.5L 6cyl CVT)
13 of 17 people found this review helpful

I love the comfort and look of the SUV. It handles quietly and comfortably on the road except when the road is wet. No matter how slowly I turn on a wet road, the back of the QX60 loses traction and fishtails. This makes driving in the rain very unnerving. I hope that fix this issue in future models. Otherwise, it is a great SUV! I recently had my Infiniti serviced and was not told that my registration sticker had expired. Although this is not your responsibility, it would have been nice for a service person to have noticed and told me this since they were doing an overall service. A week later, I received a citation for the expired registration. When I went to have the inspection done, they showed me that the power steering fluid reservoir was completely empty! THIS WAS PART OF THE SERVICE!! The service department continues to disappoint me.

Safety
3 out of 5 stars
Technology
5 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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