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Used 2017 INFINITI QX60 Consumer Reviews

3.2 out of 5 stars
38 reviews

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Cons
1 out of 5 stars

Don't be a fool!!!

Steve Saeger, 03/07/2017
2017 INFINITI QX60 4dr SUV AWD (3.5L 6cyl CVT)
66 of 76 people found this review helpful

This car has a load of issues. We have put 3500 miles on it and have been to the dealer twice already. The bluetooth cuts in and out. The phone feature fails to place calls for periods of time. The sunroof leaks. The middle row seat vibrates. Driving down roads as smooth as silk the middle row seat will vibrate. Our boys refuse to sit in the seat. It is unusable. So much for a 3rd row vehicle. The dealer says all the QX60s have that "feature". When backing up the display has gone completely dark. No camera, no audio controls. Only way to fix is to restart the car. We purchased this car with the expectation that it would last for many years. I don't see this car making it through spring. We have spent a lot of money for a well below average car and are considering trading it in and cutting our losses. Infiniti case #25643554. I have videos of all the issues listed above and will post them on YouTube. Hopefully this will save others from making the same mistake.

Safety
5 out of 5 stars
Technology
1 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Engine issues

Pac12, 05/31/2019
2017 INFINITI QX60 4dr SUV AWD (3.5L 6cyl CVT)
17 of 19 people found this review helpful

Bought it 12/2017. Since then have put 39k miles and had it service 3x for engine issues. This month the engine locked up. Now fighting Infiniti to cover the cost of replacement engine even though it was under warranty & we have proof of oil changes. Wish we had bought the MDX or X5.

Safety
4 out of 5 stars
Technology
2 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2 out of 5 stars

Major Electrical Issues

Shayne, 11/28/2017
2017 INFINITI QX60 4dr SUV AWD (3.5L 6cyl CVT)
12 of 13 people found this review helpful

I've only put on 3,500 miles and am experiencing the same issues as noted by other folks above. Bluetooth cuts in and out and is often full of static, sometimes the car looks and acts like its playing blue tooth content out of the car speakers but it plays out of my phone (i.e. radio cuts out, dashboard controls become active), dashboard screen goes black and all functionality is disabled until restarting vehicle, parking sensors sometime cut out. radio station sometimes gets locked and you can't adjust without restarting. Sounds like a recall or class action suit is likely.

Safety
3 out of 5 stars
Technology
1 out of 5 stars
Performance
2 out of 5 stars
Interior
1 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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1 out of 5 stars

TOTAL FAIL FOR THE PRICE

Jennifer Parker, 09/25/2017
2017 INFINITI QX60 4dr SUV AWD (3.5L 6cyl CVT)
29 of 35 people found this review helpful

This vehicle has major electrical problems! The screen goes completely black and nothing works, the safety features fail when driving. The only way to fix the electrical failures is to restart the QX60. This is not always possible when you are driving. All I have heard from the dealer is "Corporate is aware of the problems." I have video of these problems. It will stall right after starting. I have also contacted the NTSB over the headlights in this vehicle. They have such a poor range it is dangerous.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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3 out of 5 stars

Gets the job done, but is that all you want?

NBinCO, 01/24/2019
2017 INFINITI QX60 4dr SUV AWD (3.5L 6cyl CVT)
8 of 9 people found this review helpful

I'm a car guy through and through, so here's my take. There are many good things about the QX60, and at the end of the day it reliably serves it purpose with comfort, good looks, and safety. However, the QX60 seems to be better served as just a leased vehicle for someone who wants a mid-luxury 7 passenger SUV for the practicality and look. Rivals in the segment are years ahead in performance and technology, and hold value better to boot. In short, a new Explorer or MDX is likely in our future as they represent better choices in my opinion. On the "good" side, it's a classy SUV with tons of space and great comfort. Headlights are awesome, and it has most of the features that people want in this segment (heated seats, nav, 360 camera, remote start, moonroof, Bose sound.) The motor is from the long-standing VQ series V6 which has been around in some variant since 1995 - so it probably will give you 200K miles without much fuss. On the "bad" side, the performance is mediocre. 295 HP isn't that much in a 3-row SUV, and the acceleration is poor. Holding back the motor is the soul-sucking CVT transmission. It doesn't deliver better mileage, and robs power to the wheels. To boot, it's highly jerky on a cold morning and doesn't settle down for 5-10 minutes of driving. OEM tires are garbage, they provide nothing beyond comfort. They are basically shot by 30,000 miles even with gentle driving and regular rotations. Technology is a weak point. Yes, it has the latest driver assist stuff; but the infotainment is frustrating and poorly designed. The 2014 Jeep we traded in to get the QX was light years ahead on infotainment. If you pull the dipstick out, it is almost impossible to get back in. In summary, it's just not the best choice in the segment. The QX60 caters to the opposite of an enthusiast, nor does it achieve more than middle-of-the pack status in any area. Ours has been trouble free, but I won't miss it one bit.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
2 out of 5 stars
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