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Used 2013 INFINITI JX Consumer Reviews

3.7 out of 5 stars
65 reviews

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5 out of 5 stars

Love it!!!!

Zoltan Onodi, 09/25/2016
updated 04/03/2019
2013 INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
2 of 6 people found this review helpful

Great family car! Two things that we don’t like one is the transmission CVT not a fan at all!!! Two our car is a 2013 model year but the leather interior is already looks awful! Car has a little over 100000 miles on it but for a luxury vehicle I believe this is not promising when the leather seats aren’t holding up!!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

WORSE CAR I'VE EVER HAD!

Terri W, 01/22/2019
2013 INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
2 of 6 people found this review helpful

Don't Buy this Truck used or new! I purchased my truck after the lease and had to replace my headlamps that cost $3500/4000. This is the 3rd winter I had to get them repaired. The warranty was 12000 miles or 12 months. its been exactly one month out of warranty and the service department is making me pay $900 for one headlight BUT not giving me a warranty on the new repair and was told that they will no longer repair my vehicle after they fix it. They are a"assuming" that I am causing the issue due to "environmental reasons" or too many car washes because they've NEVER had this issue before and they can't give me a factual reason on why they keep going out every winter. And to top it off the service manager laughed asked me why did I buy an Infiniti if I work for chrysler? Which isn't any of his business and super uncalled for being that he work for the company. Ive read other complaints online about the headlights holding moisture I'm shocked they haven't recalled this problem but I'm sure they won't being that it cost $3500/$4000 to replace with labor. The Service manager said id advise you to "just sell it" basically throw away all of your money invested and start over! Crazy thing is I'm sure they won't even buy it back from me and put me in a new vehicle! HORRIBLE SERVICE AND TRUCK!

Safety
1 out of 5 stars
Technology
3 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2013 INFINITI JX for sale near you
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4.88 out of 5 stars

Wonderful vehicle!

maxine13, 04/20/2013
2013 INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
6 of 32 people found this review helpful

My husband was gracious enough to surprise me with the JX a month ago. The JX is amazing! The safety and technology features cannot be beat. I have been researching a new car for a year, from highest end to mediocre and truly feel the JX is the best value for your money. No, it is not the fastest at accelerating...but take it for what it is. It is a crossover/suv, not a sports car. Gas mileage has been about 19mpg. My husband has a supercharged Range Rover and wants to trade cars with me frequently!?

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4 out of 5 stars

Can’t get service on an older car.

Smith, 12/02/2023
2013 INFINITI JX JX35 4dr SUV (3.5L 6cyl CVT)
0 of 0 people found this review helpful

Loved my JX and nothing wrong until this year, 11 years old. The GPS Navigation system often can’t find a location. Tried to have it updated, was told that it’s too old. The driver’s side heat and AC can not be regulated and can’t be fixed, unless I want to pay almost $5,000. Was also told that the dealership will no longer give me a loaner car because my car is over 7 years old, although they kept my car for 11 days and still didn’t fix it.

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5 out of 5 stars

Great luxury SUV

Christine, 10/18/2017
2013 INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
0 of 0 people found this review helpful

I had my heart set on the Acura MDX, but found this just as nice for about $8,000 less.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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