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Used 2013 Hyundai Santa Fe Consumer Reviews

4.0 out of 5 stars
115 reviews

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3.88 out of 5 stars

Hyundia Santa Fe Sport

fulltag, 06/06/2013
2013 Hyundai Santa Fe Sport 4dr SUV (2.4L 4cyl 6A)
5 of 6 people found this review helpful

We've only had our Santa Fe Sport for a month but so far so good. So this review is about my experience dealing with Hyundai. In shopping for the Santa Fe, we found out that they are very limited on their availability for certain models. We were looking for Santa Fe Sport in Cabo Bronse with the popular package. There was NOT ONE in California. I also found out that there were only 3-4 in the state with these specs with colors only in white, black, and silver. The dealer said they can get our choice color, but the could not, so please research and shop around before buying.

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5 out of 5 stars

Great Car

DOUGLAS ENGLISH, 08/19/2016
updated 02/22/2017
2013 Hyundai Santa Fe Sport 4dr SUV (2.4L 4cyl 6A)
3 of 3 people found this review helpful

Brakes are excellent, MPG is OK, expected better. Seat are to hard, cloth seat might be better. 2/2017 - Still a great car, no problems at 43,000 miles.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
5 out of 5 stars
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1 out of 5 stars

Hyundai is Horrible, will not stand behind vehicle

Bill G 57, 02/19/2018
2013 Hyundai Santa Fe Sport 2.0T 4dr SUV AWD (2.0L 4cyl Turbo 6A)
20 of 30 people found this review helpful

I have a 2013 Santa Fe 2.0 turbo AWD. My wife is the primary driver of this car,, and while she loved it at first, last weekend 02/10/18 she was just about run over by traffic trying to get to the side of the freeway after the vehicle died while she was driving in the number lane at 70mph. We called Hyundai roadside service and they would not tow the car back to the dealer some 48 miles away. They would not tow the car at all. The car was not going anywhere due to the engine not starting. We did have the vehicle towed back to the dealer at my expense. Bottom line was Hyundai will not do the right thing. With broken valves and broken spark plug they will not replace the engine! There is now debris inside the engine from the failed components and unknown where they are located inside the engine. Since the broken valve was on the #2 cylinder (FYI this seems to be a popular valve to break ) Hyundai claims it went thru the exhaust system. They will not certify this and will not replace the turbo charger. The turbo is connected to the exhaust system. Hyundai claims they do not have to honor their warranty, but they will replace only items that are broken. This does not solve the problem! The engine most likely will fail again according to what I have read, and since they will not certify that there is no (FOD) foreign object damage on the internal side of the engine does not say much for Hyundai nor it's dealers. I asked for a loaner car, or a rental car and Hyundai said no!! I said this is due to my wife being handicapped and needing a vehicle like the Santa Fe so she can drive to work and other places. Hyundai's response was "IT'S NOT OUR FAULT YOUR WIFE IS HANDICAPPED AND CAN NOT DRIVE A SMALLER VEHICLE"!!!!! WHAT!!!! Such compassion from a major car manufacturer. Hyundai is discriminating against people who have disabilities!! THIS IS A MAJOR VIOLATION OF ADA LAWS!!! Beware of their warranty as well, car is only covered for 5yrs 60K miles. The 100K warranty is only for engine, not the electrical components, A/C, ECM, alternator, transmission nor cooling system. So they lie about having the best warranty in AMERICA. They do not. You are better off purchasing an extended warranty or better still buying another vehicle all together! I now have a $40K paperweight as my wife will not drive nor place our grand kids in this car again. She no longer trusts it. HYUNDAI PLACES PROFITS BEFORE CUSTOMERS OR CUSTOMER SAFETY. Over 8yrs of this problem no recalls and still selling the same engine in the same vehicles. Also I will be taking a big monetary hit on this vehicle! CARFAX will have it on file (via VIN#) catastrophic engine failure. The 2013 Santa Fe is already taking a big hit due to the engine failures, can't give’em away, now with this moniker on the vehicle it is for sure it is no longer worth anything. Another problem I can not legally sell this car knowing the possible engine failure due to possible contamination of the internal parts of this engine. This again is on the CARFAX ,about the problems with the engine we currently have. Hyundai is not willing to handle business, they want me to just go away, well that is unlikely I am not going away and you should not either if you have had problems like these or any other that should be covered under warranty. If you own one of these Santa Fe's especially the 2.0 turbo AWD, make sure it is serviced at the dealer and often as Hyundai will try to tell you that you failed to maintain the service requirements, and if you are thinking of buying one? RUN FAST AND FAR AWAY AS POSSIBLE IN THE OPPOSITE DIRECTION!!! If you have had similar problems or Hyundai not honoring the warranty, any engine failure please contact me at nohyundai@gmx.com. You should file a lawsuit against Hyundai for the cost of repairs or replacement of vehicle. Do not go for a class action lawsuit it’s nice but you will get more with filing on your own. PLEASE ALSO CONSIDER FILING WITH YOUR STATE ATTORNEYS OFFICE AND THE NTSA FOR THESE PROBLEMS!!!

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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3.63 out of 5 stars

Good but Engine Lacks

dktech, 11/30/2012
2013 Hyundai Santa Fe Sport 2.0T 4dr SUV AWD (2.0L 4cyl Turbo 6A)
8 of 11 people found this review helpful

Nice looking exterior and interior but given recent reduction in EPA mpg and so so performance of the 2.0L turbo it makes me wonder if buying a competitors product with a V6 engine would have been a better choice. The 2.0L is smooth and responsive but in the final analysis it falls short in the performance department, I have the AWD version.

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4.38 out of 5 stars

Couple of things to watch for before you buy

snix51, 05/08/2013
2013 Hyundai Santa Fe Sport 4dr SUV (2.4L 4cyl 6A)
6 of 8 people found this review helpful

The beige dashboard panels glares horribly off the windshield. Check this out before you buy. Maybe you can ignore it - I can't. I have put a black towel over the panel to the left of the steering wheel to knock out the glare. And awful blind spots, particuarly on the driver's side. I had to put a "blind spot mirror" on outside mirror. Hyundai should be put in those "blind spot warning lights" in the future. These are the only two things I have to say against this car. Otherwise, I love it.

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