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Used 2016 Honda Pilot Consumer Reviews

3.6 out of 5 stars
396 reviews

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Pros
Cons
5 out of 5 stars

Space and fuel economy

Nicole, 08/14/2015
2016 Honda Pilot EX-L 4dr SUV AWD w/Rear Entertainment System (3.5L 6cyl 6A)
13 of 21 people found this review helpful

I have one of the first Pilots to hit the road and have already put 1600 miles on this vehicle. My family and I moved out of a 2013 and love our new Pilot. The positives: for this size "minivan" I average about 19 city and 22 highway (actual). This is way better than my old pilot and most SUV and minivans on the market. I would average about 13/15 city on my old pilot. The drive and ride are smooth and it is enjoyable to drive. I like cruising down the road , even in eco. I am happy they added the eco button. It is nice to cut it off if you want a little power behind the wheel. Car has a decent get up and go. A little sluggish depending on how many bodies are in the car. Once the car is moving it's nice and smooth and maintains its speed well. Like the interior materials and space in the 3rd row. Can definitely say it's nice not to have to use the 3rd row for space since it has room in the trunk area. Most cars in this class have no trunk space and quickly become a 2 row car. Cons: the arm rest in the front do look flimsy. They feel dine but I miss the big bulky one in the middle. I feel smaller in this Pilot. I guess I was used to my big box because I feel a bit dainty in my new one. Not really a complaint. I do not like the touch screen. It is a bit confusing and I miss the volume knob. For the finger prints, I use a 8 inch screen protector. Works like a charm and I reduce the finger smudge imensley. Finally , the USB outlet placement is a litrue strange. I'm not sure what Honda was thinking as far as functionality and usage. Overall, I love my pilot. I have had no issues. Very pleased with out quality purchase.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Rear differential leaking oil after 176 miles

Patrick, 11/02/2015
2016 Honda Pilot EX-L 4dr SUV AWD (3.5L 6cyl 6A)
14 of 23 people found this review helpful

Buyers beware: Purchased AWD EX-L model two weeks ago. Noticed oil on garage floor. Oil leaking from rear differential (AWD model). Vehicle is at dealership and service department is contacting Honda. Was happy with the overall performance / ride of the 2016 pilot but reliability is most important to me. Very disappointed.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
3 out of 5 stars
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2016 Honda Pilot for sale near you
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2 out of 5 stars

Overall just a barely average vehicle

Jay, 02/28/2016
updated 03/11/2019
2016 Honda Pilot EX-L 4dr SUV AWD w/Navigation (3.5L 6cyl 6A)
6 of 9 people found this review helpful

The Pilot looks great on paper and in pictures, but don't be fooled. The specs are good and it looks good in photos as most vehicles do however the reality is much different. While fuel economy and engine performance are good, those seem to be the only things that don't disappoint. But to get straight to the point, here are problems that I've noticed: 1. The infotainment is a really terrible system. It is underpowered, unrefined, unintuitive and cumbersome. It is really slow and unresponsive, probably because of outdated/cheap components used to power the system. Every tap lags, every single one. The interface is also very unintuitive, common features such as playlists, albums, genres are buried multiple menu layers deep. When you plug in your device, it defaults to playing your entire library of songs alphabetically. I get random error messages that cause the audio or navigation to close on a fairly regular basis of about once a week. An error message will just pop up and close the current app. 2. The navigation, probably in part to being underpowered, has been terrible so far. I've only used it a few times so far but each time is has incorrectly calibrated my location and it would take a few minutes of driving for it to properly recalibrate my location. I've driven and used many vehicles with navigation and this is honestly the first time it's ever happened, on each occasion. 3. The radio is complete junk. It sounds like listening to a 30 year old clock radio because the reception is so bad. Sound is constantly fading, crackling or has static. There has been speculation that this is something that has only impacted a few Pilots however I am convinced this is a design defect. The antennas on the Pilot are similar to the antennas on the iPhone 4 and consist of bands on the rear windows. What's worse is that despite this being an issue since the release of the 2016 Pilot, there has been no official response or acknowledgment from Honda yet. 4. Because the radio is so bad on the Pilot, most people such as myself will often listen to the music on my device. There is nothing wrong with the sound system itself, just the reception. However, since the infotainment system is so incredibly bad, even trying to listen to the music on my device is a major pain. 5. The footwell heat simply doesn't work well. It seems like a minor issue until you have consecutive single digit degree weather and realize only a very small portion of the area above your ankles are warm. The footwell area never completely warms, no matter how high you set the temperature or how high the fan is. Your lower legs will always be cold, or at least mine have. 6. For the trims below Touring with the 6 speed, the shifter is so poorly and terribly designed, it looks like it came out of a 1990 Corolla. Above all, my impression of the 2016 Pilot is that it was severely rushed and a lot of cost cutting was involved. There really is no excuse for the radio to have such horrible reception in this day and age. The infotainment system is clearly the result of cost cutting as its so terrible. The main benefit of the Pilot is the engine performance. I highly recommend anyone considering the Pilot to take it on an extended test drive and really pay close attention to the radio and tinker with the infotainment. Drive it back to back with any other vehicle and I'm certain most will recognize a clear difference in radio quality. However, if literally none of these things matter, than the Pilot may be a good choice, otherwise I would at least hold off until the 2017 models arrive before even considering one. Update: I’ve mostly grown accustomed to the faults of the pilot, but it does have its merits. Just about the two best things about the vehicle are the functionality and design of the interior space and the AWD system. Otherwise, the navigation continues to be a complete piece of trash that literally takes minutes to properly calibrate itself everytime you turn on the car. *update* 3/8/19 So my original review still stands, a lot of things that just feel half baked and poorly implemented. I have not had any issues with the reliability of the car and the AWD system is probably one of the better systems out there. Although I still take issue with the complete junk navigation system and the heating/cooling is also not very good. I’ve gotten used to the crappiness of the radio I guess and don’t expect Honda to do the right thing and provide some kind of fix for it. Overall, would I buy this vehicle again? Probably not.

Safety
3 out of 5 stars
Technology
1 out of 5 stars
Performance
3 out of 5 stars
Interior
2 out of 5 stars
Comfort
1 out of 5 stars
Reliability
3 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Worst car I've ever owned

Kimberly Moore, 11/19/2015
2016 Honda Pilot EX-L 4dr SUV AWD (3.5L 6cyl 6A)
29 of 50 people found this review helpful

I drove around a CRV and loved it which was why I didn't spend much time researching when I traded in my 2015 GMC Crew Cab for the 2016 Pilot (I put a ton of miles on my vehicles so I trade them in before I hit 30k) I miss that truck dearly loved loved it!!! ... Anyway the first major problem I can't handle is the blue tooth ... It is terrible!!! I can't hold a conversation with anyone because they can't hear me and vise versa. According to them there is a ton of background noise I either have to pull over or take them off Bluetooth. 2nd the stereo is sub standard. My 2013 Kia Sportage was superior to this stereo system and that car was half this price. 3rd) the touch screen is VERY sensitive and I'm always pressing too close to another option and it goes to something else (hard to explain) but I NEVER had any problem with my GMc touch screen. It also just seems too busy oh and fingerprints are a terrible issue!! In the gleam of the light sometimes I can't even see behind them (and I clean it all the time.. Because I have to 😉) Also, the third row isn't easy to put down and up. The system seems antiquated and cumbersome. THIS VEHICLE IS VERY SLOW. Even when I take the Econ option off its very slow. It drives like a van and you sit like your in a van (I've driven a Nissan Quest and it was more 'fun' than driving this) so if you have back problems I advise you truly test it out for awhile. If I drive it for over an hour my psyatic nerve starts to bother me. I'm 5'7" and weigh 135. also, it's not as quiet of a ride as I expected. My truck was quieter and so was my Kia. Honestly the only thing about it that's a plus is the gas mileage. I average 22.4mpg. But that's the only plus and over everything else I would pay the gas difference in a heart beat to drive an expedition again. (I've driven them too) I hope this helps, everyone is different but I've heard that there have been a lot of bad reviews of this vehicle and I'm sure Honda will iron them out for the next years model or at least I hope so!! I will be trading this one in asap and its to the point I don't care how much money I loose in doing so. 😢 I also advise against the grey leather... My jeans stain it and I'm having to clean the leather every weak Bc it shows wear very quickly.

Safety
4 out of 5 stars
Technology
1 out of 5 stars
Performance
2 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
3 out of 5 stars
Value
1 out of 5 stars
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2 out of 5 stars

The interior reminds me of an '86 Blazer

JEN, 02/24/2016
2016 Honda Pilot LX 4dr SUV (3.5L 6cyl 6A)
7 of 11 people found this review helpful

I mean no disrespect to the '86 Blazer. It was a good value. The cheap seat material, sea of cheap plastic, and lack of features do not equal a $32,000 car, Honda.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
1 out of 5 stars
Comfort
3 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
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