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Used 2016 Honda Pilot Consumer Reviews

3.6 out of 5 stars
396 reviews

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Cons
4 out of 5 stars

Poorly Engineered Driver Comfort

John cannella, 05/13/2016
updated 05/21/2018
2016 Honda Pilot EX-L 4dr SUV AWD (3.5L 6cyl 6A)
8 of 12 people found this review helpful

If you like the comfort of sitting on an airliner in coach, you like driving this vehicle..The lumbar support is minimal. The leather seats are cheaply contoured and result in butt shifting/sliding on cornering. The center armrest is practically stuck to your rib and super thin so that I find my elbow constantly slipping off.. and I'm thin.. If your a little chunky (like that annoying chubby guy often next to me on the plane) your arm/elbow will be swinging in the breeze. Honda in it's infinite "wisdom" however gives you a nice wide center armrest in the backseat. And so when technology allows you to convert this vehicle to a driverless one , you'll be quite comfortable in the back seat !!! Daaa!!.. what the hell is that about Honda "engineers"???.. Don't you guys ever drive these cars in prototype after those pin head engineers draw the pictures.. When you buy a stepped up edition (like I did) you'd expect a CD player to be standard...To my (stupid) surprise, it's not on this vehicle ! That's extra and then only comes in the 2nd row seat..???? It takes bumps hard given that it's not what I would consider a true SUV/ Truck..... I'm a long time 4Runner owner and am used to a truck ride and so I certainly didn't expect a luxury car ride. However this vehicle takes bumps really really hard and has a tendency to roll side to side. The truck (crossover?) is peppy and has a giddy up passing gear on highway...but when driving stop and go in traffic it feels like it's in a very low gear and I find myself checking to see if the lever is in fact in drive.. The 2nd row seat back portion folds forward with the push of a button. However that's when the work begins.. You then have to use a manual lever on the side of the chair and keep jacking and jacking it to get the seat to fold down to cargo level.. When the seats do finally fold down, there's a huge gap (hole) in the cargo area.. What's that about Honda? On a positive note , I love the storage compartment in the far rear cargo area.. Overall I wouldn't classify this vehicle as a truck even though it rides hard like one..In fact it's basically a bigger version of their CRV.. Honda calls this a truck but if that's so why not put a protective coating on the rear cargo bumper..The painted prissy bumper is already chipped in numerous areas from taking items in and out.. If your looking for a Truck/ SUV..Look elsewhere .. This vehicle is a stretch CRV and not a Truck.. ALSO Don't believe the gas mileage advertised..28MPG LOL I'm getting overall 17- 19.. Most hwy 22. I've had the vehicle 20 months and still can't figure out how to regularly access and play all my IPOD playlists easily..and so the reviews I read re complexity of what should be a straight forward audio display are all true..

Safety
4 out of 5 stars
Technology
2 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
2 out of 5 stars
Reliability
4 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

Honda hits a Home Run

B A, 10/28/2015
2016 Honda Pilot Touring 4dr SUV AWD w/Navigation and Rear Entertainment System (3.5L 6cyl 9A)
5 of 7 people found this review helpful

I carefully compared test driving the Toyota Highlander and the new Pilot. Each has it's own merits, but the Honda won hands down. It is quieter, smoother and peppier than the Toyota. Price was much better too. Toyota was offering an end of the year Highlander for more than a better equipped 2016 Pilot. I was all set to buy a Highlander during the summer, but saw the new Pilot was just hitting the market. Super glad I waited. Handles great for an SUV. Has plenty of power and good mileage for a large vehicle. I like the nine speed transmission, smooth and silky. Ride is very quiet when absorbing uneven pavement and ruts and motoring down the highway. Love the layout and technology. Lots of storage and bins. I would buy it again in a heartbeat.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2016 Honda Pilot for sale near you
Showing 3 of 69 listings

2 out of 5 stars

Not the quality I expected

BeaD, 10/01/2016
2016 Honda Pilot EX-L 4dr SUV w/Honda Sensing (3.5L 6cyl 6A)
5 of 7 people found this review helpful

Very weird shifting/braking. At slow speeds, "phantom braking" causes sudden deceleration. Push start only works if I'm pushing very hard on the brake. JUST INCREDIBLE to me that the car is not compatible with Apple CarPlay, a technology that's been around for years. Lack of integration makes everything clunky. Want your car to narrate incoming text messages for you? Don't buy a Pilot. Honda claiming it's a hardware issue and can't retrofit, even though Accords have it. Boggling. Dash is glitchy - sometimes auto-dims at night, other times I have to open settings and manually dim it. Stupid detail, but that huge display screen tells me almost nothing. Listening to a song on the radio and want to know what it is? It will display 8-10 characters only, leaving half the screen blank. This car was not designed to thrill a driver. Vexing, yes. I would recommend people spend more time looking at the Highlander.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
2 out of 5 stars
Interior
2 out of 5 stars
Comfort
3 out of 5 stars
Reliability
3 out of 5 stars
Value
2 out of 5 stars
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4 out of 5 stars

I still like it, but

emil Dandrea, 09/12/2016
updated 03/23/2017
2016 Honda Pilot LX 4dr SUV (3.5L 6cyl 6A)
5 of 7 people found this review helpful

Mine actually makes a "choofing" sound when depressing accelerator. When taking foot off accelerator it seems to stay in lower gear and feels like you have the break on, like changing down a gear to slow down like it never got out of low gear. Display on dash does not show much info, I would like outside temp and music tracks playing. Pretty much blank screen unless adjusting settings. Update 3/2017: Still makes a choofing/spitting/clicking sound. Dealership says normal from transmission change/gearshift. A little annoying at times as sometimes it seems more than that. Sometimes, when at at a corner or in the middle of an intersection and you need to make a quick take off. There seems to be a flat spot in acceleration which, to me, could pose a danger. I have been in the position to have to pump the gas pedal. I dont think this is normal but dealer said it is normal. I have a hard time with Bluetooth sometimes. Doesn't connect and does connect sometimes. A little temperamental. When I get in car and it is working, music starts automatically, sometimes annoying. Traction is not very good, even in dry conditions. I have to be carefull of how much acceleration I give in order to not spin tyres. I guess display screen is useless unless you have upgraded version, i dont know. The LX I purchased was the only one in stock and I needed a car, so had no choice. For me it just shows volume control and settings control. I want to get accesories but they are so expensive.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
3 out of 5 stars
Value
4 out of 5 stars
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2 out of 5 stars

Not this Honda - Sorry

Bill R., 12/29/2015
2016 Honda Pilot EX-L 4dr SUV AWD w/Navigation (3.5L 6cyl 6A)
5 of 7 people found this review helpful

Owner of a 2014 (and past 2004) Pilots...lease is coming up next year on the '14 so asked my sales manager bud if I could keep a '16 for a number of days. Long relationship and I've bought 7 other Acura's/Honda's from him - it does pay to stay loyal! In short, I'm not going to get one. Appearance - looks like a CRV on steroids or any of the other mid-SUV's out there. I've also shun Acura until they get over their "the gaudier the better" styling philosophy. Yes, it does drive and feels more solid on the road vs. the '14; however road noise, ever the Achilles Heel of anything this corporation produces, is still omnipresent. My '02 GMC pickup is still quieter! The interior gets a 10 for overall styling and material improvements, a 7 for an over-busy dash/electronics (Consumer Reports just hammered Honda for their e-systems), a 1 for making the driver area "tighter" in both height and width, and a -6 for removing the high-center console and replacing with those el-cheapo arm rests from their parts bin. So, overall I'm disappointed with their efforts here - and I note here are not many glowing reviews on this and other boards. My dealership buddy says reception has been lukewarm with a number of people saying it's more like an "Odyssey with a longer snout". Hopefully Honda will hear some of these words and make further refinements. They finally did revise the Civic following an outpouring of criticism. Happy New Year!

Safety
5 out of 5 stars
Technology
2 out of 5 stars
Performance
3 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
4 out of 5 stars
Value
2 out of 5 stars
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