2024 Genesis GV80 Consumer Reviews
Pricing
2.5T - $59,050 MSRP
We have a limited number of reviews for the 2024 GV80, so we've included reviews for other years of the GV80 since its last redesign.
Tech stinks
J.A. Molera, 08/11/2023
2023 Genesis GV80 3.5T Advanced + 4dr SUV AWD (3.5L 6cyl Turbo 8A)
47 of 49 people found this review helpful
For over a week I have a display that is constantly updating…I’ve called tech support everyday and they always assure me their “engineers” are working on a solution but nothing gets fix. I have no radio, no navigation, no Bluetooth, no media, no cameras…and I bought this vehicle 4 months ago. I’d think they’d want to make it right but so far it’s been very disappointing!
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You're paying $20K for stuff that doesn't work....
HowardP, 02/01/2024
2023 Genesis GV80 2.5T 4dr SUV AWD (2.5L 4cyl Turbo 8A)
43 of 45 people found this review helpful
And they are not going to fix it. Full disclosure, they are buying mine back. Dealer support is very poor. Right on the web page Genesis says they offer free valet service and loaners for all services for 3 years. Out of the 5 dealers within 45 miles of me only one backs that up. Well, you paid for that. Don't kid yourself. The dealer that backed it up had my car for 25 days to replace 2 tires and that was with Genesis involvement. The closest dealer made an appointment for me 30 days out and then called the day before to cancel and reschedule for....another 30 days out. When they did that again, I gave up on them and called Genesis. The car, as a whole, drives really nice. It's quiet, peppy, handles nice, but a bunch of the features do not work. One of the most aggravating is the Intelligent Cruise Control. I can be driving along at 70 mph with it set to a maximum of 73 and there will be no cars around and it will accelerate way past 73 MPH. Inversely it will brake hard for no reason. Very dangerous on a busy high speed highway. Do they know about it. Yes. Will they do anything about it. Not until enough of us are killed or injured. A lot of the little features are intermittent. I can be sitting at an intersection with no other cars around and the warnings will start beeping that there is a person or car next to me. There isn't. The Infotainment system works when it feels like it and the USB music player only worked for the first month I had it. Right up until the first over the air update and that killed it. Will Genesis do anything about it. Nope. Over the air updates get stuck and the car had to go to the dealership to fix that and now I see they are going to start charging for the OTA updates. $25/year for updates that don't work. Lovely. The latest one was supposed to install GenesisPay. Didn't work. They fixed part of it, but it still doesn't work. All of this is really too bad. As I said, I like the car. I just can't stand the lack of quality in the programming and the dealership service. My advice is find another car. After 10 months, I'm doing just that.
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2024 Genesis GV80 for sale near you
3 of 28 listings
- 3.5T 4dr SUVMSRP: $64,99320 mi away
- 3.5T 4dr SUVMSRP: $58,99913 mi away
- 3.5T 4dr SUVMSRP: $53,588In-stock online
See all 28 listings
5 weeks and still doesn't work
Engee, 09/02/2023
2024 Genesis GV80 3.5T Prestige Signature 4dr SUV AWD (3.5L 6cyl Turbo 8A)
54 of 58 people found this review helpful
Bought a new GV80. Drove it for 3 days and the computer went out. The dealership has been working on it for 4 weeks and still can't fix it. Not a very impressive vehicle to me.
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Poor Electrics and Dealer Service
RC Doss, 11/29/2023
updated 05/31/2024
2023 Genesis GV80 3.5T Advanced + 4dr SUV AWD (3.5L 6cyl Turbo 8A)
48 of 52 people found this review helpful
GV 80 2022. Purchased in Lubbock Texas used on in February 2023. Car had electrical problems. Traded and upgraded to Advanced Premier in March of 2023. Bought from same dealer. Car had constant electrical problems. Midland Texas is 305 miles from El Paso and 270 miles from Weatherford. Only dealers and Weatherford dealer is as helpful as having the covid with no doctor. Buy one of these.....good luck. Navigation system, interior lighting, sunroof problems and back window even exploded outward in July heat with front windows down. These are a NIGHTMARE,
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Great vehicle, HORRIBLE SERVICE
Bob in Michigan, 02/06/2024
2024 Genesis GV80 2.5T 4dr SUV AWD (2.5L 4cyl Turbo 8A)
20 of 21 people found this review helpful
We absolutely love our GV80, but based on our experiences both at the dealer level and at Genesis, this will be our last one. In 2 years we have never had a follow up call or a returned call by either the dealer or the company. We have had a problem with our car for 8 months and all we hear is "we're sorry". No fix, just apologies. I'm sorry too, and the only way I can speak is with my dollars.
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