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Used 2018 Ford Fusion Energi Consumer Reviews

4.2 out of 5 stars
33 reviews
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We have a limited number of reviews for the 2018 Fusion Energi, so we've included reviews for other years of the Fusion Energi since its last redesign.

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Pros
Cons
5 out of 5 stars

Slow but Spectacular

George Donovan, 11/18/2016
2017 Ford Fusion Energi Platinum 4dr Sedan (2.0L 4cyl gas/electric hybrid CVT)
21 of 21 people found this review helpful

Sure, it lacks quickness and the trunk fits a few groceries as the known downsides but, everything else about this car is just fantastic and I am very satisfied with this car. I really enjoy the electric capability of this car. About 2/3 of my 1600 miles so far are electric. Sure, I wish it had more electric range but for the price of the vehicle it is fine....and I never have to worry about finding a charging station.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Great

DZNR, 10/06/2018
2018 Ford Fusion Energi SE Luxury 4dr Sedan (2.0L 4cyl gas/electric hybrid CVT)
11 of 11 people found this review helpful

I purchased my 2018 Fusion Energi after having owned my previous Fusion for 12 yrs. I liked my previous one so much I didn't want to change brands or models BUT I did decide to go the electric route and it has proved to be a good decision. I have owned the car for just a short time but have yet to put fuel in it. I plug it in each night and unplug in the A.M. This power up is enough to take me thru the next day. (I have a short commute to work and just run errands afterwards). It is my understanding that Ford has engineered the Energi to automatically kick in the fuel mode when it's necessary so the fuel doesn't go "stale". This car is luxurious in all it's appointments and I only got the SE package. Running in electric you hear nothing ... so be careful in shopping centers. The gas has only kicked on a few times so I think it's on the noisy side but that's only because I run it so often in electric that I forget what the sound of a internal combustion engine sounds like. The only true negative I can say is the extremely small trunk space. (I almost didn't buy it because it's so small). I am still one with lots of CD's so I wish it had more than just a single CD player but I'm thankful it comes equipped with at least that. Most cars I looked at didn't even offer a CD option. I thought it would take a lot of adjustment to the "computer" aspects of the car but am finding it's really easy to learn. The basics of the car are easy - so there's no "getting use to" the lights, wipers etc. However, the brakes are extremely touchy but once you get use to them and find that you're re-energizing the battery when you brake you'll love them.

Technology
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
5 out of 5 stars
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5 out of 5 stars

Should be a bestseller

New Englander, 02/16/2017
2017 Ford Fusion Energi SE Luxury 4dr Sedan (2.0L 4cyl gas/electric hybrid CVT)
10 of 10 people found this review helpful

Two generations ago Ford Fusion was basically a modernized K Car. It was solid, but boring. Last gen featured the curvy new Aston Martin design. Big step up, comfortable, nice ride, Sync and Sync 2 was a disaster. With this latest refresh and Sync 3 they really nailed it. There are so many thoughtful touches like the door unlocks by touching the handle and there are lights underneath the side view mirrors so that you can see where you are stepping out. The ride is Lexus quiet, and I would argue the powertrain is smoother. With the Energi you guve up trunk space, so if this is your only car, it probably won't work for you. But as a second car or commuter car, it's pretty perfect. You only get about 14-20 miles per charge but that's still good enough for around town driving before the engine kicks in. With holiday incentives and the fed credit it came out the same price as the standard hybrid model, so I went with this for the extra gas savings. Check it out, you won't be disappointed.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Great electric/hybrid sedan

Nick selectric glide, 02/18/2017
updated 08/22/2018
2017 Ford Fusion Energi SE Luxury 4dr Sedan (2.0L 4cyl gas/electric hybrid CVT)
10 of 10 people found this review helpful

UPDATE: I have 21000 miles on the car over 21 months. I can get 45 MPG in Hybrid mode and 70 MPG combined when using half my miles in electric mood. Without AC or heat running I can get 28 miles on a charge in local driving. Heat uses more battery power than AC. I use hybrid on the highway and electric in local traffic to optimize efficiency. In winter I use hybrid in the morning when it is very cold/ heater blasting and electric in the afternoon. Or you can place it in automatic and the car will run like any other car. The car is quite, transmission is incredibly smooth and transition from electric to gas engine and back is seamless. Car in all electric mode is quick from 0-30 but very slow from 30-60. This is expected though. Hybrid power is as good as any non turbo 4 cylinder. Ride is very smooth but handling suffers a little due to added weight of electric/hybrid. No mechanical or other issues so far - has been running like a fine tuned clock. The electric AC seems to be very good at quickly cooling the car . If you travel less than 25 miles a day you can go all electric all the time (or 50 miles if you have a charger at work). Ford is dealing on these cars plus the $4100 federal tax rebate and it is one great commuter car. Great commuter car - gas mileage is incredible for a mid size sedan. I have had the car for over 2 months and have 1800 miles on it. I am getting very close to the EPA figures of 42 MPG in hybrid mode (that is both city driving and highway driving) and 22 miles per battery charge . If you use the heater on cold days you will only get 18 miles per charge. You can switch to three modes - automatic, Electric only - EV, or hybrid mode.. Plus Ford dealers are giving great rebates plus the $4200 federal tax credit I paid almost the same as a regular Fusion with the same options. Electric mode is amazing for driving around town. I can go the entire weekend without using the gas engine. Electric mode (EV) is quick from 0-30 but slow from 30-60. But this car was made for high gas mileage and a great ride. Change between electric and gas engine is seamless - it is truly amazing. Of course you only get half the trunk space but I already knew that. Handling around turns is not as good as the 4cyl Fusion but it is still good. This is a heavy car so the handling is not as responsive as the 4cyl Fusion but the ride is just as good. ( I rented a 4cyl Fusion for two weeks and did a lot of driving in it). Overall I think this car is a great value with the dealer rebates and Federal tax credit.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

MUCH BETTER THAN ANY EUROPEN CAR IN ALL WAYS!!!!!!

STEVEN SHENHEIT, 02/07/2018
2018 Ford Fusion Energi Titanium 4dr Sedan (2.0L 4cyl gas/electric hybrid CVT)
15 of 17 people found this review helpful

The best: value, performance, safety, reliability, comfort, cost of ownership, etc..........One of the best cars made in all ways.....My fifth Fusion Hybrid in five years....... I have driven up to 50,000 miles in one year--- through all 48 states and all of southern Canada also have been an uber/ lyft driver....................................Never had a car brake down, major repairs or burn oil.... I have driven over a 1,000,000 in my life

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Shame to see such a great car discontinued

Zach doughty, 04/05/2019
2018 Ford Fusion Energi SE Luxury 4dr Sedan (2.0L 4cyl gas/electric hybrid CVT)
6 of 6 people found this review helpful

Great city car. I drive mostly country roads and get about 35mpg. I drove it for a month before i plugged mine in now its near 50mpg. Other than the small trunk i have absolutely no complaints. A full charge uses 7 kwh of electricity, if you only go short distances you will almost never have to put gas in

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5 out of 5 stars

Great Car Needs A Few Minor Tweeks

Franz Robert, 11/30/2016
2017 Ford Fusion Energi Platinum 4dr Sedan (2.0L 4cyl gas/electric hybrid CVT)
9 of 10 people found this review helpful

I bought one recently and I love car. I am averaging over 600 miles a tank as well. My previous car was a 2008 Honda Accord EX-L with Navigation and while the 2017 Fusion Energi Platinum is a nice upgrade, there are a few things that Ford needs to address (I'm hoping someone from Ford looks at this for feedback. Even though it's minor). The antenna is dated. Most new cars now have a shark fin antenna and this one doesn't. The SiriusXM radio system loses its signal way too often from blind spots compared to my old Accord's SirusXM radio system that came out almost a decade ago. The navigation's layout for when heading to a destination doesn't read as smoothly as Honda's. Last, the Navigation's address book is a disaster compared to Honda's. 1) there's only one folder to save addresses instead of two; 2) the saved entries aren't able to be alphabetized; 3) There's a space limit on number of addresses that can be saved. I believe it's 45 addresses which isn't a lot for me because I'm in sales and use my car all the time. I can't imagine that much space in a computer is needed to save an address?

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Wonderful car very reliable

AL, 04/11/2018
updated 04/19/2022
2017 Ford Fusion Energi Platinum 4dr Sedan (2.0L 4cyl gas/electric hybrid CVT)
5 of 5 people found this review helpful

4/17/22 almost 110,000 miles of carefree service. No issues to report. Still looks great, and runs great. And I will still hold on to it a while longer. 10-17-21 now approaching 100,000 miles, and still trouble free. Only oil changes and 2 air filters. This is a great car. Still averaging over 85 mpg. And still as quiet as ever. (I still miss a trunk, and often wonder if I should have went with the CMAX energi) but that doesnt matter since ford axed that car also. Looks like I will hang on to my fusion for a few more years to let this whole pandemic fueled price inflation calm down. Over 89,000 miles today, and all of them trouble free. Still achieving 86 mpg, a bit lower but I am driving 5 miles further to work. (About 29 miles one way. )But back to the review. The car is doing fine. This car still presents like a new car. I still wish that Ford would reconsider their plan to stop building cars. Maybe with the renewed concern for the environment Ford will reconsider their "all truck" construction plan. I have to believe there are other consumers, like me that like to have a passenger car, and have no need for a gas thirsty SUV. Car is paid off and owes me nothing. I am strongly considering an all electric to replace this car with, just waiting for them to become more available in my area. (Florida) I still like my Fusion Energi way better then I liked my Prius. Going on 65000 trouble free miles. I still love this car. Way more luxury then my old Prius, and still over 85 mpg Great car, extremely quiet ride. Very well done interior design. I bought this car, mostly because I felt that I could not afford to buy a Prius Prime. Being a Ford, I could find a slightly used one, and get a great deal. I could hardly find a prime, and if I did it was across the country, and cost "new" price. I am glad that I did but the Fusion. This car is very luxurious, way more then the upscale Prime. Real leather seating, not like the Enviroplastic synthetic leather found in the Prime. Great radio! And one other benefit worth noting, people do not automatically have a distaste for you, or blow their horn at you if you are going less then 20 miles per hour over the speed limit. (this happened often in my Prius) To be honest, either car is a great car, we still own the Prius, it is driving my son to college, with only 145000 miles I feel that he will probably own it through out his whole 4 years. But if you are looking for a great plug-in alternative, with twice the luxury, for less price, then Fusion Energi is your car. I charge the car at home, and they allow us to charge free at work. Currently I am averaging 160 mpg. I fill up about once a month, when I get down to 1/4 of a tank. (my ride to work is about 33 miles, so I burn gas for about 7 miles each way.) And we also use it when ever the family goes out. So far it has been perfect. I am only slightly unhappy at Ford, because I just heard that they may discontinue production of this car in the US. I cant help but wonder why, when they seem to have hit a home run with this.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Amazing car

Donald Gillies, 03/03/2018
2017 Ford Fusion Energi SE Luxury 4dr Sedan (2.0L 4cyl gas/electric hybrid CVT)
4 of 4 people found this review helpful

We are coming from a 2000 Lexus Rx300. The 2017 Ford Fusion Energi SE Luxury (who gives cars 5 different names?) is an awesome car, the nicest car I have ever ridden in. We gave up our Tesla Model 3 reservation to get this car, after renting a Ford Fusion SE Hybrid for 8 days. Gas mileage in hybrid mode is consistently 42-44 mpg without really any lack of power. The Sync3 system is extremely easy to use (think : MacIntosh computer or iPhone ease of use). It syncs with my android phone over bluetooth as I get into the car, without me having to do anything. The 3-level heated seats are great. Visibility is great (i'm 6'1"), the car is spacious, the leather is extremely nice. Headroom is extreme (I got a sunroof and still have good headroom.) Performance is a little sluggish 45-60 mph but then again, I was happy with my Honda Civic which did 0-60 in 11.5 seconds. The 11-speaker base stereo IS THE BEST CAR STEREO I HAVE EVER HEARD (it beats the deluxe nakamichi stereo in our Lexus, easily.) The range (600+ miles) is outstanding. This is definitely the most BEAUTIFUL car on the road today, right up there with a Tesla Model S. The instrument cluster is like a videogame; it grades you on energy recovery in braking & grows green leaves when you save more gas, I love to get a highscore of 100% in energy recovery! My 6' sons are happy in the back seat, HOWEVER, the trunk holds only 5 bags of groceries and maybe 1 or 2 gallons of milk if you pack creatively. I recommend using soft duffel bags on a long trip, to take maximum advantage of the 8 cu ft trunk space! I hope that Ford produces an update that will hide the batteries beneath the rear floor of the trunk, that would make the car optimal. I downrated the Nav system which could not voice-recognize our home street, "Cather Avenue". Android Auto and Apple Carplay work great, but many of the Carplay feature require a wired connection to the car (not a Ford problem; an Apple problem.)

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Magic Carpet feel of driving a car

SSK, 12/11/2016
2017 Ford Fusion Energi SE Luxury 4dr Sedan (2.0L 4cyl gas/electric hybrid CVT)
6 of 7 people found this review helpful

Excellent ride in all respects. The only possible drawback would be with the trunk if a full size trunk is needed because the battery takes up about 1/2 of the typical trunk space. You do get a large glove compartment, storage in the center console and doors and use of the entire rear seat if not occupies. However for families that often require the use of an entire trunk with rear seat occupies, this would need to be a considerstion in the purchase of electric vehicles such the Fusion energi. : )

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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