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Used 2017 Ford Flex Consumer Reviews

4.2 out of 5 stars
33 reviews

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We have a limited number of reviews for the 2017 Flex, so we've included reviews for other years of the Flex since its last redesign.

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Pros
Cons
4 out of 5 stars

Not your average station wagon

K, 08/26/2017
2015 Ford Flex Limited 4dr Wagon (3.5L 6cyl 6A)
4 of 6 people found this review helpful

Ease of access 3rd row seating. More room then Explorer or other third row cars. Plenty of leg room all 3 rows. Purchased it to move grand children with 3 car seats. Works great. They can load themselves with ease.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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4 out of 5 stars

Liked the flex until it tried to kill my family!

MarciaT, 08/17/2015
2015 Ford Flex SEL 4dr Wagon AWD (3.5L 6cyl 6A)
24 of 51 people found this review helpful

Was looking for a large, safe family vehicle to replace my minivan that was totalled in Feb of 2015. Found the ford flex. Loved the size, comfort and technology! Hate the gas mileage!! Ford should be ashamed of themselves! If my minivan gets 30mpg on trips - so can the flex! It gets 17!! 17 mpg - pathetic! Anyway - on Thurs Aug 13, on a vacation with my kids in the smoky mountains and the steering starts acting a little strange. No lights or warnings. Stopped to check power steering fluid and figured out its electrical - no fluid! We called 2 ford dealers and were told its fine and get it checked when we get home. Was told there is 1 recall on fuel delivery module - thats it. We continued our day and on the 2nd largest mountain on the entire east coast- Clingmans Dome - the power steering warning lite comes on. It bongs 5 times and BOOM - NO POWER STEERING. None! On a huge mountain. Took all my husband had to wrestle it away from a guard rail - avoid traffic and stop it so we didnt dive off the cliff!!!!! 2 1/2 hours to get a wrecker to bring us off the mtn! 2 traumatized kids that dont want to drive in the flex ever again! 2 hour drive to the Knoxville airport to get a one way car rental because locals wont do a one way rental. Do you know what Ford corporate says??? We would like to say that cars come off the assembly line perfect - but - they dont. Thats why theres a warranty!!!! Are you kidding me?? We could have died - LITERALLY! Will they reimburse me for the car rental? NO. Will they help me get my car back? No! I have to get out of work. My husband must get out of work. We must drive 3 hrs- each way- to get the car. Asked why they dont care that the car almost killed us? No response. Asked if they would be upset if I went on tv to warn others. They said sorry you feel that way. He will call me next week to see if we got the car back. DONT BUY A FLEX! DONT BUY A FORD! I used to like fords! My kids and I will never buy another Ford vehicle! They should be ashamed of themselves!!!!!!!!!

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
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5 out of 5 stars

Love Our Ford Flex

Marian Pozgay, 04/02/2015
updated 10/05/2017
2015 Ford Flex Limited 4dr Wagon (3.5L 6cyl 6A)
18 of 39 people found this review helpful

Roomy, comfortable, quiet...no road noise while driving in comparison to other cars we have owned. Easy to drive and love the ease of getting in and out of it and the styling. Stands out from any other car on the road and get a lot of compliments on it! Exceptional family car!

Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
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3 out of 5 stars

After 30 years of Ford family, this is last Ford

Russ, 06/20/2016
2015 Ford Flex Limited 4dr Wagon (3.5L 6cyl 6A)
5 of 12 people found this review helpful

I am extremely disappointed with my 2015 Flex Limited. Poor workmanship, cheap materials, high end vehicle with limited range, poor mileage, noisy interior.

Performance
3 out of 5 stars
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5 out of 5 stars

Love my Flex

Izzy, 07/30/2021
2017 Ford Flex SEL 4dr Wagon AWD (3.5L 6cyl 6A)
1 of 1 people found this review helpful

For me it's the visibility, spaciousness and comfort -rides like a couch. It's perfect for our family of 5 plus large dog. Previously had a Dodge Caravan RT and have never regretted it.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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