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Used 2011 Ford Explorer Consumer Reviews

3.8 out of 5 stars
75 reviews

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Pros
Cons
4 out of 5 stars

Ok but could be better

Dbone, 05/09/2018
2011 Ford Explorer XLT 4dr SUV (3.5L 6cyl 6A)
7 of 7 people found this review helpful

Overall good vehicle, size and comfort gets the job done for family of five. Bench 2nd works best. Third row works greatfor two people. Bonus is when third row seats are up there is additional room of storage pile bags and cooler. No other SUVs have that option. Whish it was bigger. This applies from 2011 to current.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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2.38 out of 5 stars

Explorer

patrick66, 02/05/2013
2011 Ford Explorer XLT 4dr SUV AWD (3.5L 6cyl 6A)
24 of 28 people found this review helpful

The 2011 Explorer must have the worst electronics of any vehicle in history. I bought mine in April 2011. After a few weeks, the audio system was a mess. The speakers would cut out intermittently. It eventually got to the point that there was almost no sound on the left side. After a spending nearly a year of regular visits to the dealer, Ford finally replaced the wiring on the left side of the vehicle. but now the left side has muffled sound, and there is an occasional humming sound in the speakers on the right side. Now the dealer refuses to deal with the problem, and customer service at Ford says there is nothing they can do. Last Ford for me.

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2.13 out of 5 stars

Fix Or Repair Daily

kxteem, 02/01/2012
2011 Ford Explorer XLT 4dr SUV AWD (3.5L 6cyl 6A)
11 of 12 people found this review helpful

We purchased our new 2011 Ford Explorer in March of 2011 because the looks sold my Husband and I. From that moment until November 2011 when we finally got rid of it were those most aggravating months dealing with Ford, Ford Reps and several Ford dealers. The My Ford Touch is a driving disaster and constantly takes yours eyes off the road because it does not work. Our screen froze so many times, and we were left without a/c or heat or radio. This system is the main brain of this vehicle. The voice commands would not operate either. We have been to the dealer for an upgrade, and they keep saying that "This will fix the problem". Also problem with Gas vent hose. Do not buy this vehicle!!

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3 out of 5 stars

Overheating problems

hrivington, 08/26/2011
2011 Ford Explorer Limited 4dr SUV AWD (3.5L 6cyl 6A)
27 of 32 people found this review helpful

I have about 7000 kms on this Explorer and I had to have it towed back to the dealer because of overheating problems. I have been driving for over 40 years and I have never had to have my vehicle towed. I had to leave my daughter at the soccer field. I would recommend to people thinking about buying a a Ford Explorer (Exploder) "Don't do it"!

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3 out of 5 stars

Too many problems

rryan5, 12/15/2012
2011 Ford Explorer XLT 4dr SUV AWD (3.5L 6cyl 6A)
17 of 20 people found this review helpful

Swore I would never buy another Ford after the Explorer I bought in 2000 had the transmission go out at 37000 miles and Ford would only cover half the cost even though I had sevice records showing I had been complaining about it from 15000 miles on. If I didn't have those records they weren't going to cover any of it even thought it was only 1000 miles past warranty. But when the new model came out in 2011 I really liked it and since Ford looked like they had a turn-around the past few years I figured they must have improved their quality control and customer service. Wrong again! Not going to go over every problem (just read through these reviews) but this time, never again!

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