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Used 2011 Ford Explorer Consumer Reviews

3.8 out of 5 stars
75 reviews

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1.63 out of 5 stars

MY Ford Touch *&)(*&(*^(*&%(*&^

neverfordagain, 01/25/2012
2011 Ford Explorer Limited 4dr SUV AWD (3.5L 6cyl 6A)
2 of 4 people found this review helpful

Ford Explorer 2011 fully loaded, including the My Ford Touch piece of crap. I have read the reviews with comments of Ford is working on it & it's complicated & they are trying to make it more intuitive & easier to use. BS. It doesn't work. IT locks up. When it's 10pm &-10 below out & you're leaving work & it locks up & you have NO HEATED SEATS, NOTHING WORKS WHEN IT LOCKS! & there is no override of any sort. I'll be going back to GMC thanks! Whatever happened to the lemon law & where the hell are all of the media reports on this! I had this vehicle since July & nothing from FORD!

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2.25 out of 5 stars

2011 Explorer Already In the Shop

ford_owner1, 02/11/2011
2011 Ford Explorer Limited 4dr SUV AWD (3.5L 6cyl 6A)
7 of 19 people found this review helpful

Our 2011 Explorer Limited is already in the shop with less than 1,000 miles on it. The entire MyTouch system that controls the climate control, stereo system, bluetooth, navigation and rear back up camera crashed. This is our second explorer and we also have an F-150 and I am very disappointed with the 2011 Explorer. The gas mileage improvements are not true. The best mileage I have been able to get is 16 mpg on the highway. The car does not have the power I expected and the 'luxury' features of the Ford MyTouch were not worth the 50K price tag, especially since they don't work. I wish I had Mid-Sized SUV from another company!

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2 out of 5 stars

only 32000 mi on this 7yr old auto

Rodney Martz, 10/22/2015
updated 10/29/2024
2011 Ford Explorer Limited 4dr SUV AWD (3.5L 6cyl 6A)
6 of 17 people found this review helpful

Battery went bad in 37 mo. no warranty! navigation went bad @38 mo no warranty! tires went bad @38 mo. no warranty! sidewalls cracked and Ford would not stand by them! only 19000 mi on the auto Auto was out of warranty. Ford does not stand behind their long time customers time for a change!

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
3 out of 5 stars
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4.88 out of 5 stars

Great Explorer !!

maxirwin, 03/22/2011
2011 Ford Explorer Limited 4dr SUV AWD (3.5L 6cyl 6A)
1 of 1 people found this review helpful

This is the best Explorer ever!! I spent 16 years working at a Ford Dealership and have had several Explorers as demos. This is GREAT vehicle. The fit and finish is outstanding, a well thought out vehicle. It will take you a couple of weeks to understand the dept of the options and how they work, I'm still learning. The handling is great for a SUV. We also have a Lincoln MKX and we love it, but the Explorer suspension is superior!! I have a Limited loaded. The only thing I wish they offered is the 3.5 SHO turbo motor. It is offered in the Flex and the Taurus, it could use more touque off the line. I guess it will happen as a sport model in a couple of years. Geart Job Ford!!

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3.38 out of 5 stars

FIRST EVER FORD

smallmouth, 11/06/2011
2011 Ford Explorer XLT 4dr SUV (3.5L 6cyl 6A)
1 of 1 people found this review helpful

We purchased our first ever ford vehicle. 3 days later it was in the shop for a computer failure. One week later we got it back. So far 7000 miles later we haven't had any more problems. My ford touch wasn't a well thought out plan. I think Ford released it during the devolpment stage. The road noise is bad, I have a 2004 Dodge 2500 diesel that has less road noise that this thing.

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