Used 2011 Ford Explorer Consumer Reviews
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Suspicion of a sensor problem
xeniadribble1, 10/28/2013
2011 Ford Explorer Limited 4dr SUV AWD (3.5L 6cyl 6A)
3 of 4 people found this review helpful
Our 2011 Ford Explorer is a fantastic vehicle that has caused us no problems until now. It started approximately two weeks ago, the vehicle does not recognize when it is in park. When we open the door a dash light comes on telling us to put the car in park. So far it takes just once for us to re-start the car, shift into neutral, then back to park, and the problem is sloved. This happens about 60% of the time. I have read elsewhere that other people are having the same problem and Ford does not recognize it as a problem, at least there has been no recalls. I hate to complain because it has been such a great vehicle for us.
Great Vehicle
charliedee, 01/06/2011
2011 Ford Explorer XLT 4dr SUV AWD (3.5L 6cyl 6A)
4 of 6 people found this review helpful
I am a retired automobile sale rep. (30 yrs) Have sold and driven them all. Previously owned a 2009 Ford Flex Limited. Love it, would have purchased another, but found that Ford was going to discontinue it. Read up on the 2011 Ford Explorer, liked what I read and saw. pre-ordered a loaded Xlt in October. My dealer finally got one in the showroom a few weeks ago, drove it, exceeded my expectations. Just received the VIN on my order, anxiously awaiting delivery. After selling and owning many imports, I am convinced that Ford quality and reliability is equal, if not better than most. I say try it, you'll like it!
2011 Ford Explorer for sale near you
Showing 3 of 16 listings
- Limited 4dr SUVMSRP: $6,99519 mi away
- Limited 4dr SUVMSRP: $6,895193 mi away
- XLT 4dr SUVMSRP: $6,900197 mi away
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Sync ruins a decent SUV
nfriedman, 07/18/2011
2011 Ford Explorer XLT 4dr SUV AWD (3.5L 6cyl 6A)
5 of 8 people found this review helpful
Exterior very nice, all downhill from there. Car is very under-powered, getting worse gas mileage than expected and the Sync system is aweful. Been to the dealer a few times about it already. The system crashes, freezes and cannot tell time. Dealer told me to go to website. The website is worse then the system itself, poor insutrctions and the guy on the chat service says you have to bring it to the dealer! Dealer says go on web! How do I return this car?
Engine died just past warranty
Ron, 03/15/2018
2011 Ford Explorer XLT 4dr SUV AWD (3.5L 6cyl 6A)
5 of 9 people found this review helpful
When I first got this SUV I really liked it a lot. However, the mechanical problems kept creeping up here and there. The dealership was nice and always provided good service. However, just this past week, the oil pump seized which then caused the entire engine to lock up. The engine is toast at 106,000 miles and after I've owned it for just under 5 years and did a 100,000 mile service just 2 months ago. The warranty is 100,000 miles and I called Ford Motor to see if they would cut me a break and they said no dice. 6,000 miles past the warranty is like having a 90 day warranty on something and it dies on day 95. It's really too bad because there were a lot of things I liked about the car, but if Ford won't help a customer out who is just 6% past the warranty it says something. I was a long time Ford driver. Not anymore.
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2011 Explorer problems
lj5, 06/18/2011
2011 Ford Explorer XLT 4dr SUV (3.5L 6cyl 6A)
3 of 5 people found this review helpful
I have brought the car in 3 times so far for "software update" because the clock can't keep time accurately. Today after a routine oil change( the first) I was told that I had a leak in some hose or part that would take TWO WEEKS to get because it is backordered. Very disappointed in this car.