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Used 2020 Chevrolet Impala Consumer Reviews

4.5 out of 5 stars
50 reviews

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We have a limited number of reviews for the 2020 Impala, so we've included reviews for other years of the Impala since its last redesign.

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Pros
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5 out of 5 stars

Last of the Big Chevy's

EN - from NC, 04/05/2024
2020 Chevrolet Impala LT 4dr Sedan (3.6L 6cyl 6A)
1 of 1 people found this review helpful

I looked long and far to find one of these used with very low miles. Powerful V6, great gas mileage, tons of room for passengers and cargos. I picked one up for a little over 20k with less than 10,000 miles. Now, go look at what you can buy at the lot for under 25k. Where is it made? What engine do you get? Is the back seat and cargo area usable? Probably hate what you see. This is an awesome highway cruiser that gets 28-30mpg depending on how you drive. Need to pass someone? Likely not a problem with 300+hp at your disposal. Sad GM let this one go. I plan to keep this until the wheels fall off. Hopefully that's a long time given it has a proven drivetrain and no annoying "tech" that will break over the years.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Opposite Ends of the Spectrum

Harold, 06/14/2023
2020 Chevrolet Impala Premier 4dr Sedan (3.6L 6cyl 6A)
1 of 1 people found this review helpful

My first car was a 1960 Corvair that was truly "unsafe at any speed." My current car is a 2020 Impala Premier that is fast, comfortable, and safe at all speeds. So I've owned one of the worst and one of the best cars Chevy ever made. The original Corvair should never have been produced, but it's a pity that GM cancelled the excellent 2020 iteration of its Impala.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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2020 Chevrolet Impala for sale near you
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5 out of 5 stars

Would like to marry the Impala/ Need Priest Asap..

Logica, 10/30/2022
2020 Chevrolet Impala Premier 4dr Sedan (3.6L 6cyl 6A)
1 of 1 people found this review helpful

Bought the upscale Premier for $23K in the middle of the pandemic. Was treated like Princess Diana at the Lester Glenn dealership and felt like the princess driving this car. Calm, quiet, powerful. It really proved its worth when, shortly after my purchase I hit a deer broadside. Car was repaired as good as new despite 8K work of damage. Mind you, for 2 weeks after the deer event I STILL DROVE the car! If this had been a small car or even a Camry or an Accord my face/hands/head would have been toast even w/the seatbelt I was wearing. The Impala took the punishment and I had nothing happen to me at all. Proved its worth bigtime

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Impala #3

J. Stover, 01/09/2021
2020 Chevrolet Impala LT 4dr Sedan (3.6L 6cyl 6A)
1 of 1 people found this review helpful

I love the Chevrolet Impala. This is the 3rd Impala I have owned. They are getting hard to find since production stopped in 2020. I just bought this car 4 days ago and have not had time to really get to know this car but so far I love the way it handles. I plan to spend time reading and connecting to the wifi today. I do hope in the future Chevrolet plans to start production. The car has plenty of room. The ride is smooth. The features inside the cabin are very comfortable and roomy even in the back seat when my husband is driving and pushes the seat all the way back. The trunk has some much space if you have to take a trip or move anything. I love having a car. I do not like SUV or the CSUV's. I will buy another Impala in the future if necessary. The Impala before this one lasted 7 years. Great cars for the price and the quality.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

REAL RESULTS OF 2019 Impala Premier

Wil, 12/07/2018
2019 Chevrolet Impala Premier 4dr Sedan (3.6L 6cyl 6A)
9 of 33 people found this review helpful

You can buy a used Impala of the model you are looking for way less than buying a new one. There over priced. The LTZ Or Premier shouldn’t be more than 30,000 dollars brand new. It’s a nice looking car to the eye, but not worth the money that any dealer is offering. I believe GM knows this also that’s why I believe this car is being discontinued along with a few other mid size GM cars. Be careful buying these type of cars because most of GM cars has the same engine.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
2 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
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