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Used 2020 Cadillac XT4 Consumer Reviews

4.1 out of 5 stars
78 reviews

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We have a limited number of reviews for the 2020 XT4, so we've included reviews for other years of the XT4 since its last redesign.

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Pros
Cons
5 out of 5 stars

Love it!

Mel, 12/02/2019
2019 Cadillac XT4 Sport 4dr SUV AWD (2.0L 4cyl Turbo 9A)
2 of 2 people found this review helpful

I had a Cadillac before. I bought a Porsche Macan which I loved but the downfall is that it doesn’t have all the luxury that the Cadillac XT4 has. I missed my remote start for one! The Cadillac rides nice. Seats are comfortable and have lots of features like the massaging heated seats. The seats also have the lumbar support I also missed. The car is loaded and I love it!

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5 out of 5 stars
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5 out of 5 stars
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4 out of 5 stars

Disappointed

Disappointed , 12/12/2019
2019 Cadillac XT4 Sport 4dr SUV AWD (2.0L 4cyl Turbo 9A)
2 of 2 people found this review helpful

I love this Cadillac XT4 but problems has arose. My back up camera only works once in a while they ordered a new one a week before Thanksgiving I have yet to have this fixed. Now my engine light is on something about the emissions. I had my parking pass for work on my mirror an it interferes with the sensors with my lights ! I had a strobe light effect at 4am. I really hope after these problems are fixed it will be the last of problems. I'm very disappointed, I feel if I'm paying this amount of money for a vehicle it shouldnt have problem after problem, after all that's why I went from Chevrolet an ford to Cadillac!

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5 out of 5 stars

Best car ever!

Tony G, 04/18/2021
2019 Cadillac XT4 Premium Luxury 4dr SUV AWD (2.0L 4cyl Turbo 9A)
2 of 2 people found this review helpful

Once I n a lifetime the manufacturer got it right. Style, function, quality, and class. GM knocked it out the park with this car. Almost bought a Lexus so glad I didn’t I’m very pleased with this car, and I’ve owned about 30 different makes and models.

Safety
5 out of 5 stars
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5 out of 5 stars
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4 out of 5 stars

2019 XT4

Anonymous, 08/08/2024
2019 Cadillac XT4 Sport 4dr SUV (2.0L 4cyl Turbo 9A)
2 of 2 people found this review helpful

Vehicle is very well equipped. Interior has well appointed finishes. Engine power is very good with acceleration excellent when merging into highway traffic. Mileage is very good for SUV. Transmission is balky when first starting to drive. Ride is choppy.

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5 out of 5 stars

I love my XT4!

TP Douthy, 04/07/2021
2020 Cadillac XT4 Sport 4dr SUV AWD (2.0L 4cyl Turbo 9A)
2 of 2 people found this review helpful

I really love this car! It is sharp, and I get compliments on it all the time. It gets great gas mileage and has almost all of the bells and whistles of the XT6 that we are using right now. The car is at the dealership for some final tweaks. I do wish it had the phone charger in the arm rest, and it has some road noise, but otherwise I absolutely love it!

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5 out of 5 stars

Small, Big Cadillac

Ter, 04/24/2023
updated 04/24/2024
2020 Cadillac XT4 Premium Luxury 4dr SUV (2.0L 4cyl Turbo 9A)
2 of 2 people found this review helpful

Cadillac's smallest SUV is a treat to drive. It's wide body provides space and comfort for four fully-grown adults and its turbo four generates enough power to handle any driving requirement. Not big on cargo space, but can accommodate the needs and comfort of occupants. Very impressed.

Safety
5 out of 5 stars
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4 out of 5 stars
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5 out of 5 stars

Love my Cadillac

Lori, 03/13/2019
2019 Cadillac XT4 Sport 4dr SUV AWD (2.0L 4cyl Turbo 9A)
7 of 12 people found this review helpful

Easy to drive, technically easy to figure out. Very stylish,looks sassy!

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5 out of 5 stars

Very pleased after 1 week

Mike from STL, 11/04/2019
2019 Cadillac XT4 Luxury 4dr SUV (2.0L 4cyl Turbo 9A)
2 of 3 people found this review helpful

This car has plenty of power - no worries here. The tech stuff is nice but having 3 ways to change radio stations - as well as numerous other functions- can be confusing but just takes time. Garage button programmed easily, Bluetooth was seamless, cornering is exceptional, steering is excellent, cargo area is smaller than we realized, shifter is counter intuitive but again no problem after a few drives. Overall this is a nice compact SUV that we can highly recommend.

Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars

Perfect SUV for my lifestyle

John m royalty, 11/25/2018
2019 Cadillac XT4 Premium Luxury 4dr SUV (2.0L 4cyl Turbo 9A)
6 of 14 people found this review helpful

Try and get the most trade in for your old car and if you lease make sure the payoff is the same as what the car is worth.

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5 out of 5 stars

Great Compact SUV

John, 06/17/2019
2019 Cadillac XT4 Sport 4dr SUV (2.0L 4cyl Turbo 9A)
2 of 4 people found this review helpful

Great overall satisfaction with the purchase. Car trunk space is a little tight but that is to be expected with a compact SUV.

Safety
5 out of 5 stars
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5 out of 5 stars

It's Not an SRX

Miki's Mom, 05/21/2022
2019 Cadillac XT4 Premium Luxury 4dr SUV AWD (2.0L 4cyl Turbo 9A)
1 of 1 people found this review helpful

My XT4 is not an SRX .... but it is the next best: Great on gas and the comfort is amazing!

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4 out of 5 stars
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5 out of 5 stars

The Bomb

Pamela, 06/09/2022
2019 Cadillac XT4 Premium Luxury 4dr SUV AWD (2.0L 4cyl Turbo 9A)
1 of 1 people found this review helpful

Have never driven a car more comfortable or efficient. Everything is super easy to access. Looks gorgeous, paint job top notch, always looks clean. We are extremely pleased with this vehicle. Next one may be Escalade or the new electric version.

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5 out of 5 stars
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5 out of 5 stars

Best car shopping experience

Denice, 11/26/2022
2019 Cadillac XT4 Premium Luxury 4dr SUV (2.0L 4cyl Turbo 9A)
1 of 1 people found this review helpful

I was greeted when I first walked in, and everyone I worked with was friendly and knowledgeable. The vehicles are clean and they have a great selection so I was able to compare several models side by side.

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5 out of 5 stars

My college graduate daughter deserved this ,

Traderdpm, 12/01/2022
2019 Cadillac XT4 Premium Luxury 4dr SUV AWD (2.0L 4cyl Turbo 9A)
1 of 1 people found this review helpful

Great entry level SUV... I decided to spend $ 3-5 k more then a Honda or Hyundai , however the interior quality and driving features are worth it hands down. One strong suggestion, if buying preowned, get a CPO with the most time avail on the warranty. ( mine has 26 months)

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4 out of 5 stars
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5 out of 5 stars

Loving Our Caddy!

Deb K, 03/09/2023
2019 Cadillac XT4 Luxury 4dr SUV (2.0L 4cyl Turbo 9A)
1 of 1 people found this review helpful

We fell in love with the XT4 and are so pleased with our purchase.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars

Great Smaller SUV

Jim P, 09/10/2023
2019 Cadillac XT4 Luxury 4dr SUV (2.0L 4cyl Turbo 9A)
1 of 1 people found this review helpful

Well made, rides great and is very quiet. Great purchase so far.

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5 out of 5 stars

The beast

Mary, 11/18/2023
2019 Cadillac XT4 Premium Luxury 4dr SUV (2.0L 4cyl Turbo 9A)
1 of 1 people found this review helpful

It’s beautiful and catches your eye. Ride’s great

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4 out of 5 stars

wife loves it

Bill Carroll, 04/16/2024
2019 Cadillac XT4 Luxury 4dr SUV AWD (2.0L 4cyl Turbo 9A)
1 of 1 people found this review helpful

me, i don't fit behind the wheel, but my wife loves driving it.. not for a large person

Safety
3 out of 5 stars
Technology
3 out of 5 stars
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3 out of 5 stars
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3 out of 5 stars
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3 out of 5 stars
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3 out of 5 stars
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4 out of 5 stars

Smooth ride & Great acceleration

Bronx JAM, 12/28/2021
2020 Cadillac XT4 Premium Luxury 4dr SUV (2.0L 4cyl Turbo 9A)
1 of 1 people found this review helpful

Yet a learning curve for all the technology it has. Getting accustomed to all it has to offer will take sometime. Like switching to an iphone to an android. I’m sure in time it’ll be second nature but there are many changes to learn. Ie: reverse is forward and drive is back in position- not a natural automatic move.

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5 out of 5 stars
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4 out of 5 stars
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5 out of 5 stars

Premium Luxury at its finest

jakkedx, 07/09/2023
2020 Cadillac XT4 Premium Luxury 4dr SUV (2.0L 4cyl Turbo 9A)
1 of 1 people found this review helpful

This vehicle is amazing. It has all the bells and whistles I could have asked for.

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5 out of 5 stars
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5 out of 5 stars

2020 XT4 Sport (Stellar Black Elegance)

TheRC, 02/05/2025
2020 Cadillac XT4 Sport 4dr SUV (2.0L 4cyl Turbo 9A)
1 of 1 people found this review helpful

The original owner (we’re the 2nd) passed on a few Options we would have preferred, so we retroactively leveled-up a few things we weren’t pleased with to fortify the Sport-iness. The known OEM suspension leak issue contributed to an unimpressive bouncy ride over speed bumps so we exponentially improved the handling AND stance with installed coil-overs. Within 5 months of ownership, we managed to manifest the look, sound & handling we envisioned when we initially saw the ad for the low-mileage pre-owned “Sport” model. Only regular maintenance has been performed, however, we have experienced the XT4 forum-documented infotainment gremlin causing the rear view camera to “blackout” once. It’s on the list for a trip to the dealership to update the software if it happens again. Subject: 2020 Stellar Black Metallic XT4 Sport (20” Wheels). Jet Black interior {carbon fiber accents} w/Cinnamon contrast stitching. Major Enhancements: OEM RH/LH color-matched side mirrors w/integrated LED turn-signals Performance Coilovers {Struts/Shocks} Valved Catback Exhaust (w/Vibrant Resonator #1795) OEM Wireless Phone Charger (Center Armrest Console) Running Boards Minor Enhancements: De-Chromed Badging Rear Mid-Tail Spoiler (color-matched) OEM Calipers (Painted Gloss Black) OEM Roof Rack Cross Rails Low-Profile Hood Deflector Low-Profile Window Visors Wide-Angle Rear-View Mirror Interior Surface Protection Front/Rear Mud Guards Engine Splash Shield Front/Rear Black Brake Dust Shields

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3 out of 5 stars

get nothing for the money !!!!

john, 05/01/2019
2019 Cadillac XT4 Luxury 4dr SUV (2.0L 4cyl Turbo 9A)
5 of 21 people found this review helpful

unless you get the more expensive xt4 premium luxury you don't get much of anything really!! love the car but its as expensive as the xt5 and its allowed end model of cadillac!!! i have the luxury and it was 40,000 and you get and and cool package which is nice ! you would think the you would at least get the power lift gate and the folding mirrors or at least more safety features!!! cadillac cheapens it !! I could of gotten a premium luxury lease for about what i am paying! a lot more features but NO and! the packages are weird!! you can get an ikea lower price drives as nice and is loaded for what i am paying!!!! and yes i know its a cadillac but this model isn't much different than the ikea!! TRUTHFULLY SO!!!

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4 out of 5 stars
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2 out of 5 stars
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5 out of 5 stars

Great SUV

White, 10/16/2019
2019 Cadillac XT4 Sport 4dr SUV (2.0L 4cyl Turbo 9A)
1 of 3 people found this review helpful

Great vehicle

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5 out of 5 stars
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1 out of 5 stars

GM NEEDS TO TELL THE TRUTH

Virginia Patterson, 02/03/2019
2019 Cadillac XT4 Premium Luxury 4dr SUV (2.0L 4cyl Turbo 9A)
17 of 121 people found this review helpful

GM needs to tell the truth. So far I am very dissatisfied with the XT4 and the dealership

Safety
1 out of 5 stars
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1 out of 5 stars
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3 out of 5 stars

Need more space

Andrew, 04/17/2024
2019 Cadillac XT4 Luxury 4dr SUV (2.0L 4cyl Turbo 9A)
0 of 0 people found this review helpful

After driving it for a couple of weeks, I wouldn't recommend if you like your space. It's got most of the bells and whistles, but not much leg room in the back seat. I'm 5'10" and for me, I would like to have seen a couple of more inches in the front leg room area. Mileage is great though. 34 to 36 highway.

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4 out of 5 stars
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3 out of 5 stars
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4 out of 5 stars
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2 out of 5 stars

Poor performance in the cold.

Kolby M, 01/14/2024
2020 Cadillac XT4 Sport 4dr SUV AWD (2.0L 4cyl Turbo 9A)
0 of 0 people found this review helpful

Bought a very well taken care of used XT4 with only 30,000kms on it. Bought in the fall. Actually quite enjoying the vehicles itself, it’s peppy, 9 speed tranny shifts well and revs low on the highway (if not a bit jerky at times). Interior is spacious and at a used car price it’s quite nice and feature filled. Nice looking vehicle as well I get lots of compliments. If I had to rate overall it would be a 4/5. Serious downside is the cold weather. I live in Saskatchewan, Canada. Past couple weeks have been -35 degrees celsius if not more. This car does NOT like the cold and refuses to warm up to operating temperature. I’ve never driven a vehicle that whines and groans and complains about it being cold so much. Transmission revs high constantly and is very loud, engine is unresponsive and loud. Interior creaks and rattles. High pitched whining noise coming from the rear. Terrible!! This vehicle was not built for our winters! And I will not be purchasing another GM product. Too bad.

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4 out of 5 stars

Nice Ride - 2020

Jess64, 02/25/2024
2020 Cadillac XT4 Sport 4dr SUV (2.0L 4cyl Turbo 9A)
0 of 0 people found this review helpful

Metallic Red, 20” wheels and front grill are amazingly good looking. I’ve had many compliments about the car from strangers. The luxury sport model is very comfortable and the design is awesome. The engine, 255 hp, is quick and 8 speed tranny is fluid. The ride is not the greatest as well as road noise. I’ve have had not had any problems in the 3+ years of ownership.

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5 out of 5 stars

Great car

Anita, 09/20/2024
2020 Cadillac XT4 Premium Luxury 4dr SUV (2.0L 4cyl Turbo 9A)
0 of 0 people found this review helpful

I really enjoy driving this car

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5 out of 5 stars
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