2024 Cadillac LYRIQ Consumer Reviews
Pricing
12 WEEKS OWNERSHIP 5 WEEKS IN SHOP
Purchased lyriq july 1 and since to oct 1 has been in shop 4 weeks with no resolution in sight Vehicle delivered new with nonfunctioning front camera-took three weeks to fix because cadillac part back ordered -had to get from another dealer Doors will not automatically lock and stay open after lights ramp down in for another two weeks Ordered another back ordered part secured from another dealer but it didn't work to fix probler Dealer cant fix-need to consult with travelling cadillac technician -they don't know then he'll be available -still waiting I am told they never saw anything like this beore In meantime gave me a chevu equinox as a loaner with a 1.5 liter engine Lyriq level 3 has a fine ride love one pedal driving and the audio system is outstanding
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EV that stands out from the crowd
We try very hard to be diligent in our search for a new vehicle. We test drove Genesis, Alfa, Volvo, Audi, BMW, VW. We try to find new tech and many of the gas vehicles were identical to the last time we searched to a vehicle in 2021. We had test drove the Lyriq early in a search, tried many plug in hybrid models but none seemed better than the Cadillac. We have owned it for three weeks, and it rides like a dream, the dash is beautiful and very user friendly. This is our first Cadillac and they have a valet team to follow-up on each step with questions and to help get our EV charger installed. We chose Luxury 2 model with self driving and 500 HP AWD. The self driving seems to work well, we have tested it on several trips, it manages the speed and even changes lanes for you, it requires you to pay attention but it is very futuristic. We had ZERO problems the vehicle and it is a real pleasure to drive. We have not purchased an America car in a while but this is a car worth looking at if you want to consider an EV and it does have over 300 mile range as advertised. Our dealer Burke Motors was good to deal with and we enjoy this car and its technology very much, this is a 2024 and issues with their early releases seem to be all resolved.
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- Sport 1 4dr SUVMSRP: $50,59032 mi away
- Luxury 1 4dr SUVMSRP: $42,10426 mi away
- Sport 3 4dr SUVMSRP: $51,99143 mi away
Not my favorite choice for a luxury car
I had a horrible experience with my Lyriq 2024. When the temperature falls below 25, the dashboard shuts down, and the car starts acting weirdly. The heat and the AC are other significant issues (They don't work before running the car for 15 or 20 minutes). Also, the charging cable stopped charging on some occasions. In addition, it had a very loud chirp when receiving a notification, I had to take it to the dealer to update the radio software. My personal opinion is that the car is not ready yet for real-life experiences. it needs a lot of tune-ups before introducing the car to the market...
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Not Much Help
Overall, I love the car. It is comfortable and has all the luxury and ride quality you expect from Cadillac. Unfortunately, nobody seems to have answers to the questions that have come up. Three local dealerships and numerous calls to the EV team at Cadillac and no solutions. Maybe in time but for now not getting answers is annoying. Update: Jan. 2024 The problem has been corrected. It was a software problem. Still love the car. I am getting 400 miles in the summer and 350 miles in the winter with 20-80% charge time approximately 45 minutes. This car is truly underrated.
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Disaster
I traded in a 2022 Mustang Mach E that I liked for the Lyriq. I was looking for a smoother ride and really like the looks of the Lyriq. It was the worst car purchase mistake I ever made! The car has design is that are annoying and defects that are infuriating. Design issues: - The glove box has not physical latch to open it. There is an electronic button that appears on the Home Screen only when the car is in park. To open the glove box while driving, you must navigate into the menu 2-3 levels. - The car plays an exterior “Sunrise” sound while the car is traveling 23 MPH or less. It is very audible inside the car. There is no way to turn it off. - Instead of having Homelink buttons on the visor, the garage door button is also en electronic button on the main display that disappears as you move away from your garage. (More on this under defects.) - The radio is always on. There is no way to turn it off. Your only option is to turn it down or mute it. You can change the settings so it is quiet when you start your car. - Door handles will pop out as you approach the car, but the doors won’t unlock for passengers until the person with the key gets within a couple of feet, even if you have it set to unlock all doors. - There is no front trunk. - There is no rear wiper. Defects: - Detached interior panel on the driver’s side. - Detached seat cushion strap on the passenger’s side. - Brakes failed. - Faux leather on steering wheel around the SuperCruise indicator came apart. - Many issues with electronics: * CarPlay cut out. Dealer finally replaced the radio components which resolved THIS issue. * Electronic button for the garage door sometimes does not appear when I’m in our garage, or sometimes does not work. * Speed limits sometimes do not display, appearing as “- -“ within the electronic speed limit sign on the dash. Sometimes this happens for a month at a time. * Speed limits disappear are frequently incorrect. * Sometimes if you shift into drive too quickly after starting the car the infotainment system will not show album artwork. * Sometimes album artwork displayed on the center screen is different from the album artwork displayed on the smaller screen to the left of it. There are many other little annoyances… I emailed Mary Barra, CEO of GM, asking that GM buy the car back. I was assigned an executive customer service representative who, although she is very nice, is unable to do much. She did issue a bunch of GM points to my account that I was able to use to make car payments. They will not take the car back, though. I would NEVER recommend that anyone buy this car!
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