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Used 2017 Audi Q5 Consumer Reviews

4.2 out of 5 stars
71 reviews

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We have a limited number of reviews for the 2017 Q5, so we've included reviews for other years of the Q5 since its last redesign.

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Pros
Cons
2 out of 5 stars

Engine on back order! Be careful with buying used!

Tiff, 09/26/2023
2016 Audi Q5 2.0T Premium Plus quattro 4dr SUV AWD (2.0L 4cyl Turbo 8A)
3 of 3 people found this review helpful

I purchased my 2016 Audi from Hendricks dealership in Hoover, Al march if this year. As soon as I got it I noticed it needed oil added pretty soon and often. I took it back to them but they couldn’t diagnose the problem. I had to take it to the dealership even though I had a warranty and they told me the engine needed to be replaced. This was very upsetting although they said the warranty would cover the cost. The he downside is that but is on back order and it’s been 7 months with another 4 more month estimated wait. Be ware that this is a common issue with this model! Also since I got it I’ve had to replace the side assist and battery with an additional out of pocket cost of almost a $1000 :(

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Fun Car

Robert Stone, 09/25/2016
2016 Audi Q5 2.0T Premium Plus quattro 4dr SUV AWD (2.0L 4cyl Turbo 8A)
3 of 3 people found this review helpful

This car is very comfortable and a pleasure to drive. Plenty of front seat legroom. This car has the Technology Package as well. Information/Entertainment center takes some study to learn. Can be difficult when driving. This is a fun SUV to drive after driving a MB CLK350 for the past 5 years.

Performance
4 out of 5 stars
Comfort
5 out of 5 stars
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2 out of 5 stars

Hmmm, circa 1990 electronics at 2020 price???

Richard, 03/29/2019
2016 Audi Q5 3.0T Premium Plus quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
10 of 15 people found this review helpful

Well, I had it when I received a quote to replace MMI (multiMedia Interface) that went out in less than 3 years, then the dealership wants to charge >$3,400 to replace! What a bargain :( Of course I'm being sarcastic. For a display that costs <$300, and other electronics interface all put together to make this interface at less than $800, Audi dealership in Santa Clara wants to charge what appears to be a highway robbery price. What I don't understand is that many of the car manufacturers want to tie the electronics warranty to the mechanical warranty: 50,000 miles for electronics warranty even if the car is less than 3 years old. Most of the electronics devices, other than for the latest apps that gobble up gigabytes of storage, therefore needing a new device every 18 months to follow Moore's Law, so called, for a device that just displays mediocre graphics that never can be improved once installed, software that is marginal and doesn't require frequent updates, to cost a high end graphics stations for 3D designs is mind numbing and painful to the wallet. I'm sure the labor cost is more than 50% of the replacement as they have stores in one of the most expensive areas in the country, but to charge what appears to be 700% of the material cost with nominal $40/hr labor rate is just another absurdity in the Valley. I'd strongly recommend to anyone looking for far less cost of ownership, and the acquisition cost to look at other non-European car for daily use, and even for every aspect of mechanical performance. Afterall, I have had over 20 cars in the past 40 years, and the most reliable and the best cost of ownership autos have been from the Far East. My six European models, while their engine performance has been great, you'll need more than 50% of the repair budget dealing with the electronics and electrical repairs.

Safety
4 out of 5 stars
Technology
2 out of 5 stars
Performance
3 out of 5 stars
Interior
2 out of 5 stars
Comfort
3 out of 5 stars
Reliability
3 out of 5 stars
Value
2 out of 5 stars
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3 out of 5 stars

Brakepad Eater? Tire Eater?

Michael, 05/11/2017
2017 Audi Q5 2.0T Premium quattro 4dr SUV AWD (2.0L 4cyl Turbo 8A)
10 of 15 people found this review helpful

I wanted this car big-time. I have been researching it, along with the BMW X1, for several months. But I recently learned that a couple of friends I trust have this car. They like it ok, but expressed concerns about the expense of maintaining the brakepads and tires. The X1 is faster -- by a fraction of a second -- if that matters to you a lot. But I have owned 3 BMWs over the years and have found that their engineering is very hard to beat. Add to that that the pricing is much better on the BMW, I think it makes more sense.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
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5 out of 5 stars

Awesome Audi

Debbie K, 09/24/2016
updated 10/02/2017
2016 Audi Q5 3.0T Premium Plus quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
5 of 7 people found this review helpful

The navigation system is not user friendly

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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