Used 2022 Audi e-tron Consumer Reviews
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Brain Damaged! They bought it back, I guess
I have purchased 5 different Audi/VW vehicles with the last two being EVs. The VW ID4 is new and as no initial quality issues at 500 miles. All electronics work as expected. I Wish I could say the same for the $105k Audi E Tron SUV I purchased. There was a minor paint issue that needed repair and was completed with 3 separate visits, but that is a dealer problem. My huge issue is with the MMI (Multi Media) which never seems to work correctly. If you know about EVs, you know that maintenance is very minimal (once a year for 10k miles per year). However, this model seems to be different. I have had to take it in for service no less than 4 times in the 14 months I have owned it. It always seems to be the same issue and the same resolution: wipe out the MMI brain and reprogram. There are only so many times you can attempt the same solution before it becomes a lost cause. And we are there! What happens is the Sirius XM shows as “ initializing and never completes. In addition, the screen goes black and nothing will function with the exception of what is currently playing. This happens with the Apple CarPlay, Sirius XM, Radio, and several vehicle commands. The only way to resolve the issue is to pull over, turn off the car, and reboot. This will resolve the blank screen, but not the Sirius XM and connection issue. I was even given the Engineering Code so that I could maybe fix myself. It didn't work. I am at the place where I wonder when the "Lemon Law" applies. Believe me, we will be discussing this at the next visit. Side note: to schedule an appointment takes up to 2 months to schedule due to the lack of technicians needed. I am at the point where I will be researching other EV brands to purchase like MB or Lucid. This saddens me as I have been an Audi customer for the last 20 years. Update: they finally offered to repurchase as it was in the shop this last time 65+ days with no repair. They said my car repairs were “completed”. Not that it was fixed. Please be careful when Audi gives you an offer to repurchase, they will totally low-ball you and attempt to not cover “collateral costs”. They should pay for insurance for days in shop, license taps - prorated. Down payments and any other incidentals. You do not come out whole in the end. You get screwed out of the equity you have built. I got paid 38K for a car worth 56K and they can and will resell it. It’s BS
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Great car, tech needs work
I looked and drove all the currently available EVs before opting for the E-Tron and am very happy with my choice. It's quiet, comfortable, quick, and spacious with plenty of great features. Not too bad to look at either. The tech is quirky, sometimes connecting Apple Car Play quickly, sometimes not connecting without help from me and my button pushing fingers. By the way, the car does not have AM radio so, if you listen to local news, you'll need to stream it through your phone. Better have a good data plan. You can program your E-Tron to climatize for the next morning so that your vehicle is toasty warm in the morning but, you can only set this for one day at a time. My last car was able to program M-F so I could set it and forget it. It's a small bother but, I do miss it. I drive about 80-125 miles a day and even with my last hybrid, I was visiting the local gas station twice a week. Now I just plug in when I get home and let the solar panels on my roof do their thing. Even with all this driving, I haven't used a charger other than home or work in the few months I have had the car. Love it! Update 12/22/22 The plastic housing on both my mirrors are showing stress mark patters for the second time. One year ago I had this issue for the first time after 8 months of ownership. At first Audi didn't want to replace the mirrors but, I persisted and they did swap them out. The problem has now come back for a second time on the new mirrors. While Audi agrees this pattern is not caused by outside forces, they have noticed it on other e-trons and feel it is therefore "characteristic" and acceptable. They tell me they will not authorize the dealer to replace them again. WOW! $90k for a car and they don't want to honor the warranty for defective materials or flawed design. Just wanted to make others aware.
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- Chronos Edition 4dr SUVMSRP: $39,500446 mi away
- Premium Plus 4dr SUVMSRP: $33,999446 mi away
- Premium 4dr SUVMSRP: $27,999446 mi away
Good not great, pay for navigation. $40 a month
As a reference. I’ve had two Tesla S before this one. It’s drives like a heavier car, sits on the road and rides smooth. The car looks and feels like it was band-aided together from another model vs a new build. Like they stuck hi-tech stuff on an old car. It almost feels like you’re getting a used car in a way. I got the car in the middle of the pandemic because really nothing electric was available right away and the lease on my other car had ran out and I was without a car for a few months which was fine then, but then I needed a car right away and wanted another electric since I liked the Tesla so much. Customer service is horrible. I was on the phone for 1 hr 57 min today. Issue was their car app has a picture of my car over the vin number so I couldnt give them the vin. Reason I called in was that the navigation with live traffic went away after 6 months and I just learned they now charge for it . Around $40 a month and I think it’s around $50+ a month if you want their 5G on their car. The one that came complimentary for the first 6 months was horrible. I can’t believe that to really have a useful navigation system it will run you $40 a month. $400-500 additional a year. I also have a BMW 5 series, they do not charge for the navigation system, Tesla didn’t charge. The model I have is around $75-80k and for that it drives ok. Nothing wrong nothing great. I would not get this car again, and based on their customer service and hidden fees after the fact I would not recommend it either.
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1st EV
I purchased this model after Thanksgiving, and thus far I have no complaints. I’ve already put on 3700 miles and growing. Love how quiet it is & the responsiveness, it reminds me of a go-cart, lol! Going into it, I was warned that EVs suffer with mileage during winter months. Right now now I am getting 180-200 miles on a 80%-100% charge. I am okay w/ this, as I don’t drive anywhere near 100 a day. I do look forward to getting better mileage once it gets warmer.
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Audi e-Tron 2021
On May 26th, we took delivery of our first EV, Audi e-Tron 2021. We have looked at EV from Tesla, Ford Mustang and decided that Audi e-Tron is more built for us. So, we returned our Porsche Macan S and gladly took the delivery of Audi. Within 24 hours after taken delivery, the car's Climate Control stopped working. Took the car back into the shop on May 27th. And today is June 3rd, and I just got a message from the Audi Palo Alto that we won't get our car back until June 7th at the earliest. This is after Audi Palo Alto has spent days diagnosing and waiting for parts and waiting for Audi Technical team to guide the local dealer what to do. So, it is likely that we won't get to drive our Brand New Audi e-Tron for 2 weeks after taken delivery. This experience told us (1) Audi e-Tron does not have the same quality control as the Audi brand promised (2) Audi dealer (Palo Alto) does not have the necessary technical knowledge to work on the e-Tron. They are basically experimenting on their customer's dime. If you were looking for an EV, Audi does not have the car that it has promised. Shy away from Audi EV until they have a few more years to work on their quality. And their dealers also need to invest into training their people and give their people real hands on experience. Unfortunately, for us, we will still have to make our payments even though we have not been able to use the Audi e-Tron we have leased. Lucky it is a lease that we get to return it.