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Used 2023 Alfa Romeo Stelvio Consumer Reviews

4.2 out of 5 stars
30 reviews

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We have a limited number of reviews for the 2023 Stelvio, so we've included reviews for other years of the Stelvio since its last redesign.

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Pros
Cons
5 out of 5 stars

Hidden gem

DetectiveDB, 10/26/2022
2022 Alfa Romeo Stelvio Veloce 4dr SUV AWD (2.0L 4cyl Turbo 8A)
12 of 13 people found this review helpful

I have a 2022 Stelvio Veloce and it has met or exceeded my expectations. I traded a 2020 Audi Q3. The Q3 was smaller by 7 inches as well as noticeably narrow. The Stelvio is much quicker and reacts with precision when the need be. Overall comparing the two, I have to give it to Alfa to building a quality automobile which is fun to drive.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Just about perfect (but rear legroom is snug).

Matt Jacobs, 04/25/2021
2021 Alfa Romeo Stelvio Ti Sport 4dr SUV AWD (2.0L 4cyl Turbo 8A)
19 of 22 people found this review helpful

Handling is excellent - this is what makes me choose this over the 911 parked in my garage next to it 4 times out of 5. Turbo 4 is great, though it really would be better with a manual gearbox. Rear legroom is tight, but good for kids or adults on short rides. Ti sport is nicely kitted out, the way to go.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2023 Alfa Romeo Stelvio for sale near you
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5 out of 5 stars

Fun and stylish

Christos, 09/19/2021
2021 Alfa Romeo Stelvio Ti 4dr SUV AWD (2.0L 4cyl Turbo 8A)
10 of 11 people found this review helpful

Makes commuting to work a blast. Stands out where ever I go. Love this car!

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2 out of 5 stars

Updated 10/9/22 - Alfa Romeo parts supply problems

Koi Anunta, 09/26/2022
2022 Alfa Romeo Stelvio Ti 4dr SUV AWD (2.0L 4cyl Turbo 8A)
24 of 31 people found this review helpful

*********UPDATED REVIEW 10/9/22: My original review had only one star, but I've updated it to two stars due to the excellent customer service I received from the Alfa Romeo dealership in Glendale, CA with my issue. In summary, the car had been sitting disassembled in a body shop from June 2022 - October of 2022 since it couldn't be put back together without one particular part that had been unavailable for that entire time period on a nationwide level. We had been given the runaround by basically everyone involved, most especially the national Alfa Romeo "premium" customer care line, and had been simply told to keep waiting--which we patiently did!--but the part promise date kept getting pushed back. After 4 months of not having a drivable car, I finally had it, and got in touch with the service manager at Alfa Romeo Glendale (Jerry Gordon). To my surprise, he was able to find a solution when no one else could: he was able to think outside the box and came up with a secession number for that part that was no longer current (i.e., previous years' part numbers get superceded by a new number, but instead of only looking for the new part number, he checked on older ones!) that would still fit my vehicle. Thus, he actually was able to locate a suitable part in Florida, and had it shipped out to our body shop in California the next week! So, as of 10/8/22, our car is finally repaired and drivable again. I'm just sorry that I was never put into contact with him earlier, and that everyone else--from the independent body shop to our car insurance to the national customer service line at Alfa Romeo--was content to simply let us be without a car for multiple months. And it was multiple months of waiting with no end to the waiting in sight, either, as the part literally had no estimated delivery date, and they were telling us "maybe sometime in 2023" until this single part came back into stock, which would have put us at no less than 7 months of waiting. Again, the bottom line is that, in my opinion, if you purchase or lease an Alfa and nothing goes wrong with the car, you'll probably be very happy with it. But if something does go wrong, you might be in for a very long wait with an unusable car due to persistent supply chain issues. So, personally, I would not recommend getting an Alfa as a daily driver, unless you also have a second/backup vehicle for your use. We were just lucky that Jerry Gordon happened to be so resourceful, once I finally got to speak with him, or else we'd still be out of a car right now. ****ORIGINAL REVIEW from 9/22****: The car may look cool and drive well, but if you experience ANY problems with it, customer care will not help you!! We purchased a brand new $58,000+ Alfa Romeo Stelvio, and while it was parked, someone hit the headlight in the parking lot. We took it to the body shop. The tab on the old headlight was broken, so when they removed it, it could not be put back. The body shop placed the order for the new part in June 2022. The part was apparently backordered. We understand that there have been worldwide part shortages due to COVID, so we have been patiently waiting since then, and paying for Ubers completely out of pocket. To our dismay, the ETA for the part kept getting pushed back--eventually, until Sept 2022. But now, in September 2022, Alfa is saying that the part will be even more delayed--and the best they could tell us was a vague "early 2023." That is MORE THAN SIX MONTHS after the car went into the shop for a completely minor issue. This is a car that is still under warranty with only 2000 miles on the odometer. Despite the vastly delayed part date, Alfa has completely refused to help with a loaner, a rental, or even Uber costs despite the fact that this brand-new car will not be able to be driven for more than SIX MONTHS. We would gladly accept used parts, but no used parts are even available. To make matters worse, when I called customer service and asked to speak to a higher-level manager, they actually HUNG UP ON ME. "Alfa Premium Care," my ass. I have owned Lexus and Infiniti vehicles that I bought used with 100k+ miles and I was always treated like a #1 customer whenever I went to the dealership, given loaners and coffee and super kind and respectful customer service--i.e., the way it should be when you buy a luxury brand. There have never been any issues whatsoever with parts even during the pandemic since the cars are so plentiful and popular that there is always a good supply of everything available. Alfa Romeo is clearly RARE FOR A REASON. Alfa Romeo treats the few customers it has managed to get like old news--once you've bought the car, you do NOT get what you pay for, and it apparently is no longer their problem once the deal is over. I will NEVER buy another Alfa Romeo for any price, no matter how cool the car may look. There is simply no support and with their vehicles, and obviously SOMETHING will eventually go wrong. Nothing but Lexus or Infiniti from now on! #alfaromeosucks

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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4 out of 5 stars

best midsize suv in it's class

Erik, 11/09/2021
updated 05/10/2023
2021 Alfa Romeo Stelvio Ti Sport 4dr SUV AWD (2.0L 4cyl Turbo 8A)
13 of 17 people found this review helpful

2nd stelvio for me. First was a 2018 Ti Sport, great vehicle, no big issues, put on 35k km. For this one, 2021- be sure to check the fit and finish before signing- the boat ride over trashed the paint on our green 2021 sport Ti. Stock stereo is just ok vs premium, no adaptive suspension option in this year, some interior improvements some disappointing ones. Optioning is wack- no options on the quad, but the Lusso (or whatever they call it now) has light interior options but not on the upper end versions like the sport ti. The console is a nice upgrade but the rear camera is still small- BUT not that bad, especially vs the jag. Fender wells are lined with a felt that should be reserved for under the hood. I suspect this will not wear well and keep moisture and mud. It also exposes electrical clips and suspension innards not with cutouts inside the wheelwell- also exposes, what appears to be bare metal. Alfa going back to its roots of oxidization. Good news, the driving is great, this is a drivers SUV, and the buyers will not care about the bells and gadgets in other brands. Recommend the sport edition as you want the seats that are bolstered and have manually extendable seat base- like the old bmw's. Vs other brands like audi, the interior pales, vs bmw the tech lags, vs American its much better, vs porsche base macan the alfa is leagues ahead in terms of drivability. If you want a fun, very drivable unique car that you want to just lease (I would not own any new car)- this is the SUV to get, it's worth it to at least test drive it. In many cases, the alfa dealership is in Ferrari dealerships and you get a nice level of service. The dealer fees (vs Mercedes $5000cad) are great and the lease maintenance costs are very good. The car is basically fully optioned and I didn't feel the need to get the premium package with the better stereo and leather dash wasn't worth it to me- but I do miss the better sound. I get complements and school kids all the time staring and waving at the car. Pretty good vs the multitudes of A5's, x5's, CLA's and macans out there. Update: part 45k km, and it's been great. The initial quality concerns have not played out. Highly recommend staggering tires, have 295's on the back, sooooo much more traction. To future buyers that want something different but higher end, go look at the Maserati Grecale, it's the stelvio but the interior is done the way it should be. But at the moderna and trofelo levels, you could get a used or new quad. I still recommend this brand.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
3 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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