Used 2020 Acura ILX Premium Package 4dr Sedan (2.4L 4cyl 8AM) Consumer Reviews
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The Best Car I've Ever Owned
Scott, Pittsburgh, PA, 07/04/2020
Acura ILX Premium Package 4dr Sedan (2.4L 4cyl 8AM)
37 of 39 people found this review helpful
I first saw the ILX at the auto show near me in February and was immediately drawn in by its styling, logical controls, and price. My daily driver was a 2011 Civic at the time, which had been consistently reliable and had a nice character to it. (It's now my second/backup car; why get rid of a perfectly good vehicle?) Honda's reputation for quality and reliability was the first factor in my decision to look further into this car. When I started researching it, I was shocked to see so many negative reviews. Then I realized what they were comparing the car to. This isn't one of those cars that young people drag down the freeway. It's also not an Audi or Mercedes in terms of price (I even cross-shopped the Mercedes-Benz A220 along with the Honda Accord). What this car truly represents is a step between mainstream vehicles (Accord, Camry, etc) and full-blown luxury (BMW 3 Series, Audi A4). It's a spot which, at one time, belonged to the Oldsmobile Cutlass. You bought a Cutlass to step up from Chevy and after you had your performance car phase with Pontiac. It wasn't a Cadillac, but you didn't need a Cadillac--just something that was a little nicer than your Malibu. Oldsmobile (and Mercury, for that matter) are long gone, so many people have trouble placing a "step up" model these days. What the ILX gives you is a car that is fun to drive, is very comfortable, and is easy to use. Controls are often difficult to figure out on new cars; even something as simple as shifting into drive can be a challenge for someone who hasn't bought a new car in a while. The ILX uses traditional controls and was very easy to learn, even coming from a low-tech model like a 2011 Civic. It's also nice to see a car with a non-turbo engine and a regular automatic transmission rather than a CVT. You even get a CD player. Some of us appreciate the old-school touches like that, especially knowing what long term reliability and proven performance look like! I have no problems with the interior materials, and I even sat in the A220 and rented an Evoque last year! The leather is high grade and the plastic, in no way, feels cheap. The steering wheel has a very nice feel to it as well. The dual screen setup, to me, is a huge perk. I worked with a similar system on an older Accord a few years back and I'm shocked Honda seems to want to phase it out. It was easy to learn and works very well. Again, it's a proven winner. Regarding comparisons to Civics--I have a Civic and have driven the current model. These are two entirely different vehicles in character and refinement. The Civic may have more performance options in the Si trim, but if you're buying the ILX, you're probably looking more for refinement, not to win a drag race. That's what this car gives you--a lot of luxury in a small package. Just because it's derived from the Civic doesn't make it a Civic. Remember, the CR-V was also derived from the Civic platform and is an entirely different vehicle. As a longtime Civic owner, I can also tell you that being related to the Civic is a good thing. Aside from age-related maintenance like a muffler and brakes, my Civic has never let me down, 145K miles later. I drove an Accord as well and it's a similar car in terms of feel, but smaller. In fact, the ILX feels more like a small Accord with a few refinements. A comparably-equipped Accord is bigger, but $5000 more. If you don't consistently haul around passengers but want the luxury, go for the ILX. The Accord is a little bit quieter in terms of road noise if that matters to you, but also has a steeper learning curve with some controls. To sum this up: test-drive the ILX and see for yourself what a wonderful car it really is. I've enjoyed every minute behind the wheel of mine since purchasing it and am looking forward to having it as my daily driver for a long time.
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Very satisfied
Percy, Magnolia, TX, 10/11/2020
Acura ILX Premium Package 4dr Sedan (2.4L 4cyl 8AM)
14 of 14 people found this review helpful
I purchased a 2020 ILX Premium. Not my first Acura. This car is everything it is designed for. Easy to drive, stylish, comfortable for four, power when you need it, smooth on the highway, smooth in town traffic. Fit and finish, very satisfied. Price is great. It is not a Civic, it is not a BMW. If I wanted one of those I would have bought one.
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2020 Acura ILX for sale near you
3 of 40 listings
- Base SedanMSRP: $18,30092 mi away
- Premium Package SedanMSRP: $18,800275 mi away
- Base SedanMSRP: $20,488282 mi away
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Obsessed with my ILX
New Acura fan, Valdosta, GA, 09/29/2020
Acura ILX Premium Package 4dr Sedan (2.4L 4cyl 8AM)
10 of 12 people found this review helpful
This is my first “luxury” car. I Initially looked at the Lexus IS but it was $10,000 more and didn’t have all the standard features that my ILX did. Test drove it and it went above my expectations and I ended up taking it home. 😂😂 The only negative I can think of so far is the infotainment system which can be confusing at first.
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Neither here nor there
LawyerDave, Stamford, CT, 04/11/2020
Acura ILX Premium Package 4dr Sedan (2.4L 4cyl 8AM)
22 of 30 people found this review helpful
I was leasing a Mazda3 premium plus. I loved that car and was inclined to get the new redesigned one, but had some negative feelings about the Mazda dealership experience. Against my better judgement I looked at the Acura ILX. Let me just saw that this car is inferior to the 3 in virtually every respect, and in some ways vastly inferior. But first, the positives: the headlights! This car has the best headlights ever. They illuminate the road extremely well under any circumstances such that I hardly ever use my high beams. Next, the value: it's easily the cheapest "luxury"vehicle one can lease and you do get a great amount of tech for the money as long as you step up to the quite affordable premium package. Apple Carplay? Emergency braking? Lane departure warning? Sunroof? You've got it! And finally, the seats. Extremely comfortable. Everyone who sits in them makes the same observation. Now, the negatives: IT'S NOT A LUXURY CAR!!!!! Rear windows aren't automatic. Seriously? My Mazda had a vastly superior interior. It also had a vastly superior driving experience. Acura's DCT is a horrible transmission, never seeming to know which gear to be in at lower speeds. It hesitates before downshifting and flutters about annoyingly, irritating the driver and probably wasting gas. The 3 also ran circles around this car in terms of handling. The ILX does not do well in the twisties and the noises it makes and general way it behaves just does not inspire one to test its limits and push it harder. It's not completely awful but feels a lot more like a Toyota product, or maybe even an old Buick. Steering/handling are vague. Last but not least, the heating system: the weakest I have experienced in any vehicle, period. Unacceptably bad. I will leave it at that. One may wonder why I got this car given the above. It came down to price. Truthfully, I am paying less to lease it than I paid for the Mazda. And it is very cute looking. People tell me that all the time.
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DON’T BUY ACURA ILX!
Anna, Lawrence, MA, 04/09/2021
Acura ILX Premium Package 4dr Sedan (2.4L 4cyl 8AM)
17 of 28 people found this review helpful
I know it’s a huge review but please read it before you make a decision to buy Acura ILX! Maybe it will help you to change your mind! Since the moment I bought a brand new Acura ILX 2020 as a pleasure car in July 2020, I have already visited Dealership 10 times. The main issue (starting from 3500 miles) –is a very loud and permanent clunking noise that coming from the front side of the vehicle so you can feel it in the floor when tapping the gas while cruising and from the passenger’s side and also hesitation while driving. To solve the issues, the dealership made a decision to replace the right axel (twice) and the intermediate shaft.They unsuccessfully tried to resolve the issue with the noise two times. When I came back with the same problem the 3rd time, they told me that the noise is actually a normal characteristic. When I tried to look for a help in the other dealerships, I had received the same answer.Except my 6th time (Acura of Peabody)- the mechanic with more than 20 years of experience at Acura, who did a joint test drive, told me that the main reason of the noise could be transmission problem (defect) and that, possibly, there is a transmission replacement required. But after couple days of working with my car, the representative got back to me with the answer that the car is acting normal. I have a camera in my car that recording 24/7, and the moment where the mechanic mentioned the transmission defect was recorded. But when I came home and check my recordings, I found out that that particular piece is missing. I have never had any issues with my camera before! Unfortunately, nobody from the dealership was able to explain me how that happened. To my great luck, I forgot to switch my clock to winter time, and because of that I HAVE that part of video! I decided not to give up and made an appointment with the engineer at Prime Acura. I requested a joint test drive with him, but at the dealership they told me that this is impossible because of the COVID-19. It was weird to me, because they allowed joint test drives with the mechanics but not with the engineers. When I realized that nobody at Prime Acura wants to help me, I went to the independent licensed mechanics who confirmed that the problem exists –“there are hesitation during acceleration and thumping noise during up shifts, problem is indicated as internal transmission or TCM programming issue”. It was the same words that the mechanic at Acura said to me before they changed their minds. In February my battery died (Brand new car!). The mechanic performed the test and told me that the battery died because it was defected. They replaced the battery, but 3 weeks later I found out that my camera was not recording in the parking mode, although it wasn’t before the battery was replaced.I came back to Prime Acura to ask what battery they installed, because before the replacement there were no issues with the camera whatsoever. The answer that I received was the power capacity of the battery is small and the camera is too heavy for it. When I asked them why it never happened to my old battery they just tried to avoid to answer the question and only repeated that the battery is too small. I tried to look up the problem and found a few articles about the camera, stating that the camera can’t kill the battery and can’t cause any damage.I sent those to the Prime Acura rep.I just wanted to get reasonable answers on my questions but instead I received very rude email from him where he says that HE DOESN’T WANT to continue the conversation! Bottom line, I haven’t seen worse customer service that was provided by Prime Acura.They haven’t fixed my problem, they haven’t shown any desire to help or at least sympathy and respect towards me as the client. I DO NOT RECOMMEND to buy ACURA ILX! This 26k purchase only gave me a huge headache and a lot of stress, humiliation and prejudice of my customer and human rights.The actual quality doesn’t comply with stated, car warranty is nothing but a joke and the “premium class” is just a dial tone.