Used 2020 Volvo S60 Consumer Reviews
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2019 S60 T6
I’ve recently purchased a 2019 S60 T6 which is a first model year of the new S60. I am very happy with interior and exterior finish of the vehicle but my likes stop there. The 2019 S60 T6 is built on the SPA platform with awd and the car has some serious vibration problems. It is well documented online in Volvo forums, I am not sure if the T5 fwd suffers from the same issues. On the T6 awd at about 75 mph the car vibrates and the ride is unpleasant, my work truck rides better than this car. Volvo has tried addressing the problem by balancing tires and replacing rims but the ride in this 45k automobile is unacceptable. There is also a Technical service bulletin about the Vibrations but from what I hear it does not correct the issue. If you search online there are a lot of complaints on new Volvo SPA platform with vibration issues especially the awd vehicles.
I loved my car, until I didn't.
I purchased a 2019 Volvo S60 brand new and it has already been in the shop twice for multiple days (I had actually previously scheduled what would have been a 3rd appointment but ended up missing it). From the day I bought it, the media console was a bit glitchy. However, the first time I took it in was when the car died as I was switching lanes causing a "service needed" light to turn on. I took it in to Volvo, they had it for 2-3 days and told me that there was a computer system glitch where multiple signals went to the fuel tank at the same time, causing the car to die. They said they reset my computer system and that it would take care of 90% of problems (the other 10% was the rear suspension recall, which they fixed without prompting while it was there). I asked if they could guarantee the car wouldn't die again because it was a safety issue, and they said 98% guarantee. When I got the car back, I was still having issues with media console...mainly Apple CarPlay text features and radio volume issues so nothing major but still annoying. I scheduled an appointment, but ended up missing it, then a few days after, my check engine light came on. This is about a month (or less) after the car was in the shop the first time, and the vehicle currently has less than 4,000 miles on it. I haven't gotten the car back yet, but they said it will be in the shop for a minimum of 2 days and told me at the desk that it is likely a computer issue, again. The other bummer to me is that Volvo does not give Apples to Apples loaners like BMW (the other brand of luxury car I have experience with). They give you a voucher for Hertz (for which you have to pay a deposit). Last time, I was able to rent a Cadillac. This time, they put me in the crappiest, least equipped Toyota Corolla. I am so beyond frustrated and disappointed. My dad actually recommended Volvo to me and I really loved the car. I test drove BMWs and Audis before getting in this car, and I was just sold immediately after my test drive of this vehicle. The interior is just okay, but I love the look of this version of S60, I love the drive, I love the safety features, I love that it has just has enough power (I didn't want a sports engine but I wanted something with pick-up), it's comfortable, and I love the tech (when it works). Gas mileage is just okay and the trunk space is actually terrible (which would've been the biggest negative about the car), but overall, I was so thrilled with this vehicle that I was on board to be a Volvo enthusiast and my only "regret" prior to now was that I opted for the sedan over the SUV. I have now talked to multiple late-model Volvo owners (XC90's) who have both had to have their car replaced in the past and I keep getting told by sales that "well this version of the car is brand new" and "any car can have computer issues" as if that's an excuse. I've also read accounts of similar issues on forums pertaining to S60's from like 2016 on. I no longer have faith in this car brand and am just extremely disillusioned by this experience.
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- T6 Momentum SedanMSRP: $21,89574 mi away
- T6 Momentum SedanMSRP: $22,000171 mi away
- T5 Momentum SedanMSRP: $21,37146 mi away
Wow Just wow.
I've owned lots of Volvos over the years, and this (along with the 2019 XC60 I leased a week earlier) is a fantastic vehicle. I was so impressed with the features of the XC60 that I went back to the dealer to test drive the S60, and within an hour traded in my 2015 Acura TLX for this car. I really like everything about it, and could not be happier with my decision. The safety features, the technology, the design, the spaciousness. There are times that it feels that I must have picked up the S90 by mistake, because there's a great sense of roominess inside Love the color too, Pine Grey with a Blonde/Charcoal interior. Very, very happy with my decision.
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2020 S60 T6 Inscription w/polestar upgrade
I have owned my T6 for a little over a year now and my disappointment has grown the more and more I drive it. I have had multiple, nagging issues such as: Chassis vibration (even after tire swap), door seal issues, gas filler cap replacement (going on four now), sun roof shuttering (known issues), and general comfort issues. Granted most of these issues are warranty items and can be taken care of with little or no cost. But, it is the time to take the vehicle and either wait, or leave it and wait to pick it up that aggravates me. I liked the car when I originally purchased it, but as time goes on I do not enjoy driving it anymore. I knew purchasing a Volvo would not equate into a performance orientated drive. I have to say, this thing is terrible even if pushed at 5/10 on a off/on ramp. Bad body roll, sub par braking, road noise and a general disconnect from the road. My wife has a older Infinitii Q50 that feels more comfortable and quiet than this over engineered Volvo. It also has odd shifting habits between 40 and 50 mph(most common speed here) where it want to hunt for gears. Anyone of these issues alone are not deal breakers, I just think this car is a pig in sheep's clothing. It looks nice, but the paint is terrible for a $50,000+ car and I don't anticipate it lasting as long as Volvos of years past. I would lease if at all possible because the quality does not resonate with the pricetag.
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Loving the S60 Second Time Around
Our last car was a 2006 S60. Great car, sold it with reservation to get the new one. The 2006 had no mechanical issues; just regular maintenance as long as we owned it (165,000 miles). One of the most spectacular things about the car was not a hint of rust after 13 Michigan winters - none. We have experienced, and fully expect to continue to experience, great power, handling, styling and reliability from the new S60. The AWD is incredible in the snow and ice. Drove it 2,600 miles to FL and back and the seats amazed us. The car makes driving enjoyable; a car that you look forward to getting into. Absolutely nothing negative to share.
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