Used 2017 Volkswagen Touareg Consumer Reviews
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Grey Beast
Took advantage of the reduced price for repaired 2016 TDI's and purchased it "new " in December 2017. Traded in a 2014 TDI as I knew the 16's were the last TDI's VW will ever sell here. This is my third T'Reg after initially owning a Hybrid. The car runs and drives without any problems. To date 14K miles. Acceleration is that of a sports car but with much better gas mileage. I frequently drive 1,000 stints and can stretch stops between fuel fills to 700 miles. Interior is typically high quality no nonsense German engineering. Its a shame that these are the last ones. Don't believe the media hype, these cars a a great value. My only regret is that they didn't sell the V-8 TDI's here, otherwise it would be in my garage.
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Very comfortable touring car.
Roomy with conservative styling. Solid ride and feel. Not as smooth or quiet as my Lexus RX 330 but better looking than the new Lexus. Electric throttle take getting used to for a smooth start. Not impressed with MPG, to bad the TDI isn't available currently. 2018- Still enjoying the car. Adaptive cruise control is great for highway driving. It will bring the car to a full stop in traffic. The car is good in the snow. 2019- Still loving the car. One of the nicest road cars we’ve owned. Very comfortable on all day car trips. Just the right size.
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best car for the money ever
I have owned 7 touaregs total and currently have 2 2016 TDI.It is the best value for your money since it shares Porsche Cayenne technology,drivetrain,and suspension,and body to a large degree.It is unfortunate this fact gets overlooked in professional reviews.It certainly is not overlooked in customer reviews and I believe this is due to the fact that customers know there is something good going on here.I will tell you I drive our Touareg twice a year between Ohio and Utah(2200 mi.)and its the only car I feel confident in on the lonely roads I travel.8/22/2023.I still have the subject Touareg and I am as inspired as ever about the quality and performance of the Touareg.
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Poor quality, defective electronics, bad dealers
It's hard to enjoy a brand new car that is riddled with problems. My 2015 Touareg only has 12,000 miles on the odometer, and I've been to the dealership 6 times in 12 months of ownership for faulty parts and electrical problems. Everything from a faulty break actuator to a Nav and Entertainment system that resets itself to factory settings every few weeks with no warning— erasing all of the stored data and radio stations. I get warning messages that I watched three VW technicians stand around looking at only to tell me "that's a new one, we’ve never seen that before". I’ve had a faulty air conditioner fan motor, and my HVAC occasionally blows heat when it's 80 degrees outside, and it's set to 65 with the A/C on. At least once a week (not an exaggeration) it simply doesn't start when the ignition button is pressed, and instead an error saying "side light on" appears — that’s the one the technicians can’t “diagnose”. I'm stuck taking UBERs to work because VW refuses to provide loaner cars for warranty repairs because of "cost cutting" according to my VW dealer. I’ve called VW of America several times and they opened a case with VW’s customer care team which got me nowhere, I was told "there is pending litigation, so we can not address a buyback for your car." I'll never do business with VW Audi again, horrible dealers, terrible service centers that can't fix the electrical problems this brand new car has. Our other car is a Lexus which is impeccable. We have had three other Lexus vehicles, each from a different dealership, and they all treat you like royalty. If you call Lexus corporate, you're met with customer service people that actually care about their customers, they always follow up on customer feedback. VW Audi doesn't show any concern or respect for their customers, yet people flock to them. Buying the VW was the worst mistake I ever made. Everyone told me it was a Porsche Cayenne light, it's more like a cheap Fiat with all the trips I've made to the dealership with problems that are still not fixed. I’m hopeful that the current TDI lawsuit results in a buyback for this car. Paying over $60k for a brand new car that you have to worry about starting in the morning in unacceptable. Even more unacceptable is the way VW treats their customers at both the dealership and corporate level.
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2016 VW Touareg TDI
I've owned BMW, Audi, Toyota, and Alfa Romeo SUV's in the past, but this Touareg TDI has to be one of my favorite all-time vehicles. It is a tank!! So heavy and solid feeling on the road and the engine is just heaven with tons of torque and a smooth acceleration. The interior is very nice and everything is where it should be including knobs, controls, etc. I picked up one recently with less than 20k miles on it in perfect condition. Still under bumper to bumper warranty and the 10 year 120 k powertrain/emission warranty can't be beat. I foresee me keeping this beast for many years. .
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