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Used 2021 Toyota Highlander Consumer Reviews

3.6 out of 5 stars
96 reviews

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5 out of 5 stars

OK, it has been a year and we are very satisfied

A studious car buyer, 12/29/2021
updated 07/07/2023
2021 Toyota Highlander Limited 4dr SUV AWD (3.5L 6cyl 8A)
1 of 1 people found this review helpful

We just finished a road trip and it is a very comfortable car to travel in. There are so many settings to learn that it is an ongoing process. We finally got the foot opening of the tailgate figured out, We learn another trick every trip. This is a very polished and refined auto, and we are very pleased with the performance and reliability. If you need the third seat it is there but we usually just have it configured for cargo. The Android Auto works well and we usually have it on Waze when traveling and the screen is nice and large and the audio is great. Year two finds us still very satisfied. The car has been back to the dealer for several services to address covered issues. One was a noise that was addressed with an updated bracket for the radiator. The other was an electronic issue that we did not see any issue with but needed to be addressed. We have had all the regular maintenance covered by a service package that was included in the purchase price that we did not pay for. We purchased this vehicle through a great purchase service company we have used for over 20 years, Great price and no haggling, plus a national search for the vehicle with the features we wanted.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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3 out of 5 stars

2021 Highlander Limited lacking some stuff!

Sam A, 10/19/2021
2021 Toyota Highlander Limited 4dr SUV (3.5L 6cyl 8A)
2 of 5 people found this review helpful

Great vehicle but for not too happy with the 8 speed transmission. Coming from an Avalon Limited with 6-speed, this is not as smooth as my previous car. Also the limited Highlander is lacking auto wipers and thigh extensions found in my previous car of the same trim.

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5 out of 5 stars

Classic

LA Gordon , 06/23/2021
updated 06/27/2022
2021 Toyota Highlander XLE 4dr SUV (3.5L 6cyl 8A)
2 of 5 people found this review helpful

We like our highlander very much but I must say I drove the Subaru Ascent for a week and the handling was more comfortable and more responsive. A stupid negative with our Highlander -we have the XLE with everything but it does not have a compass -how strange is that, Toyota could do better.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Well designed for Retirees

James Ward, 02/21/2021
2021 Toyota Highlander Limited 4dr SUV (3.5L 6cyl 8A)
4 of 12 people found this review helpful

Lower MPG than the Avalon, even though the engine is identical- No dipstick to check Transmission fluid—-??? What is the reason for engine design that needs 6 1/2 Qts for oil change? What is the reason for eliminating the Spin-on Oil Fliter??

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5 out of 5 stars

21 Platinum Hybrid

Love the Hybrid, 02/21/2021
2021 Toyota Highlander Platinum 4dr SUV AWD (3.5L 6cyl 8A)
2 of 6 people found this review helpful

Great gas mileage, smooth ride, comfort, lots of bells and whistles

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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