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Used 2018 Toyota Highlander Consumer Reviews

4.1 out of 5 stars
137 reviews

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Pros
Cons
3 out of 5 stars

This car's interior feels tight

Patrick Tang, 09/24/2018
2018 Toyota Highlander Limited 4dr SUV AWD (3.5L 6cyl 8A)
4 of 5 people found this review helpful

Head rest is not adjustable. Our old Sienna van has an adjustable head rest. It allows the passengers to sit upright while you still can lean you head back and rest. Not the new Highlander. Somewhat disappointing.

Safety
5 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
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3 out of 5 stars

Ok, not great

Ron, 08/24/2018
2018 Toyota Highlander Limited 4dr SUV AWD (3.5L 6cyl 8A)
5 of 7 people found this review helpful

Don't believe all the car reviews by the so call experts. Do a extensive test drive.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

New Car

Bushman, 02/24/2018
updated 08/27/2018
2018 Toyota Highlander Limited Platinum 4dr SUV AWD (3.5L 6cyl 8A)
6 of 9 people found this review helpful

gas mileage is less than expected in city (19mpg) and vision blocked when making a left turn.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Just Awesome

Pat, 02/04/2018
2018 Toyota Highlander SE 4dr SUV AWD (3.5L 6cyl 8A)
6 of 9 people found this review helpful

It is the best SUV on the market.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Poor value-for-money

katekebo, 09/25/2019
updated 04/20/2021
2018 Toyota Highlander LE 4dr SUV AWD (3.5L 6cyl 8A)
15 of 26 people found this review helpful

We bought a 2018 model just over a year ago. We have only 23k miles on it now. My job requires more or less regular driving on unpaved roads. Nothing like extreme off-roading. Just gravel forest service roads, usually in good shape but sometimes rain damage makes them a bit rough. In total, I may have accumulated about 1000 miles of driving on unpaved roads. I always drive carefully keeping the speed between 25 and 30 mph if the gravel road is in good condition, and slow down to 10 mph when hiring rough spots. In spite of that the Highlander is falling apart. The suspension and steering has more play that the company's Ford Escape with 100k miles on the ODO, with 30k being off-road. It's unbelievable that the Highlander would wear out so quickly. With this type of driving the Highlander won't last even 50k miles. Other vehicles we use are a Chevy Suburban, a Dodge Durango and a couple of Chevy pickups. All of them feel much newer than the Highlander in spite of having 4-5 times more miles, and are usually driven way more aggressively. The Highlander may be a decent choice for city driving, but if you need to take it off pavement, it falls apart in an instant. The dealer acknowledges that the suspension and the steering show signs of wear but won't cover anything under warranty because it's not a failure, just wear-and-tear. UPDATED: After 3 years of ownership, here are some additional comments: - Cheap interior - after only 3 years the interior rattles and squeaks like a 1980's subcompact - Useless 3rd row seat (except if you're Snow White and the 7 Dwarfs) - no normal size human (adult or teenager) can ride in the 3rd seat for more than a few minutes. And in order to make legroom for the 3rd, you need to move the 2nd row all the way front, leaving it with no legroom, too. Whoever believes than the HL is an 8 passenger vehicle I invite them to ride in one in the rear sit together with another 7 adults. The only way you can fit 8 humans in the HL is 2 adults in the front and 6 toddlers in the back. - Small trunk - the useless folded 3rd row seats takes up so much of interior space that it leaves you with very little cargo space for the vehicle of its class. The trunk floor is very high, making loading heavy objects difficult. And the cargo floor isn't flat, but slopes towards the back, so all the stuff in the trunk slides towards the rear hatch when driving. - Towing capacity - Toyota claims 5000 lb, but it's only a marketing gimmick, because Toyota didn't wire the HL for trailer brakes. Ford Explorer and Chevy Traverse come properly wired with 7-pin connector. Toyota's towing capacity claim is false advertising. - Uncomfortable and wobbly ride - it's stiff when going over rough road and wobbly when cornering. It behaves exactly opposite of how it should. I had cars in the past that had superb ride and handling, so it is possible to have both in the same vehicle - if it's properly designed. Unfortunately Toyota engineers did exactly the contrary.

Safety
3 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
3 out of 5 stars
Value
1 out of 5 stars
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