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Used 2016 Toyota Highlander Consumer Reviews

4.4 out of 5 stars
176 reviews

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4 out of 5 stars

When will Toyota get their navigation system right

Tom Combs, 02/05/2018
2016 Toyota Highlander Limited 4dr SUV (3.5L 6cyl 6A)
5 of 5 people found this review helpful

I love my Toyota. It's the second one I have purchased. However...The navigation system in the 2006 was poor and I would have to say the 2016 is worse! The mapping system is one of the most convoluted systems I have every used. The voice system only has one response "I'am sorry can you repeat that." We use our cell phone and Google maps because entering your destination is almost impossible using the voice system. The number of commands the system responds to is very limited and you have to say the command exactly right. Now the safety systems are great, and ride is comfortable. I just can't get over what a miserable navigation system this car has. Also it will not interface with Apple Car Play or Android drive and I am told almost all other cars do.

Safety
4 out of 5 stars
Technology
2 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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4 out of 5 stars

Very good SUV

1awesomecloser, 07/06/2016
2016 Toyota Highlander Limited 4dr SUV (3.5L 6cyl 6A)
5 of 5 people found this review helpful

Really good car. Only thing off is the touch screen infotainment center needs to closer to right hand so you don't have to lean foward to reach. Other than that it's almost perfect. Great residual values. Super comfy to ride in compared to my 2014 4Runner.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Just one Quirk

Tiffin1, 12/16/2016
2016 Toyota Highlander XLE 4dr SUV AWD (3.5L 6cyl 6A)
8 of 9 people found this review helpful

Great SUV, fantastic to drive, insulates you from the road and traffic noise. Just one concerning trait, heard this strange buzzing noise coming from underneath the rear end about 5 hours after it was turned off and parked in the garage. No idea what it was so Googled it; "This is the sound of a fuel evaporation leakage check and, it does not indicate a malfunction" was the answer in several searches. Sure enough it is in the Owner's manual as well. Would have been nice if the dealership would have pointed this out when they were explaining the other features at time of purchase.

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1 out of 5 stars

Awful Suspension

Loaded4th, 06/04/2016
2016 Toyota Highlander LE Plus 4dr SUV (3.5L 6cyl 6A)
22 of 29 people found this review helpful

The Highlander used to be one of the best rides around, however, the latest version is a real kidney shaker. This may be fine for those who wish to tear around corners, but it's brutal on a long distance drive. Although the Limited version has better suspension, it still falls short of the earlier models.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
1 out of 5 stars
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5 out of 5 stars

Highlander Wins Again

Jan, 01/28/2017
updated 07/31/2017
2016 Toyota Highlander Limited 4dr SUV (3.5L 6cyl 6A)
4 of 4 people found this review helpful

After hours of combing through Consumer Reports, various websites and test driving SUVs, we chose the Toyota Highlander. This is our 2nd Highlander. It is our main, family of 4, vehicle. We had a base model 2005 Highlander for 12 years & loved it. It was very reliable as we pretty much only had to do routine maintenance. Our 2016, we purchased, was previously a lease vehicle. The safety features are fantastic. The back seat has captain chairs which my 2, 5'10" tall, teenagers love. The 2nd & 3rd row has more leg room than our previous model. We only use 3rd row seat for short trips. Overall, the 2016 feels roomier than our 2005. I'm not a fan of the plastic cargo cover in the back. I'd rather have carpet to help keep things from sliding around. Also, the storage center between the front seats is awkward/bulky. The tech features are easy figure out & use. The ride feels smoother & is quieter than our previous Highlander. We test drove the 2017 Honda Pilot at least 4 times & liked it too, but the tech had zero knobs & was not as easy as Highlander to figure out. The Pilot seemed to sit lower than the Highlander & the steering felt looser. In the end we purchased the Highlander, because we know it will be reliable for years to come & we wanted a sportier look. *Update after 6 months. Still love our Highlander. However, I wish the automatic hatch would lift higher. I'm 5'5" & have hit my head on it several times. I do push it higher manually when I remember.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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