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Used 2016 Toyota Highlander Consumer Reviews

4.4 out of 5 stars
176 reviews

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3 out of 5 stars

Not worth the cost.

J. Green, 05/28/2017
updated 08/06/2019
2016 Toyota Highlander Limited Platinum 4dr SUV (3.5L 6cyl 6A)
9 of 10 people found this review helpful

Purchased the 2016 Toyota Highlander Limited Platinum using reviews and owners feedback and own test drive. Have owned for one year and have been very disappointed in the beginning. We rented a Toyota Highlander XLE because no Limited available to rent. Test drove it for about 2 hours overall different types of freeway and road conditions except for wet pavement. The vehicle was an excellent ride, quiet and refined and engine noise and acceleration very good. However, we could not test drive a Limited Platinum as we purchased — what a difference in autos. The Limited platinum rides rough, and potholes and even small bumps in the pavement, one can be felt. The wind noise at reasonable speeds is very loud, and at freeway speeds, one cannot hold a conversation with another person. I tried to locate the source of the noise and taped up everything in the end but only slightly reduced the noise. The dealer did find the source which is the rubber seal where the roof and roof rack meet. There is a gap in the seal that is the source of almost all the wind noise. The dealer has no fix and asks me to let them know if I was able to find a solution. I have taken it to two body shops and asked if they could correct the problem. The body shops will not even take on the repair, so I am stuck with coming up with a solution of my own. I tried different things but not found a solution yet that will stay in place because all of what I have been attempting will only adhere to either the rubber seal or the metal but not both. Disappointing because I have owned six different 4-Runners and the last three all road and drove as well as the Highlander without the road noise. I also owned a 2008 Toyota Sequoia Limited Platinum that was a much better ride and quiet. Since the last review, I have corrected the wind noise to be tolerable, but it is still there. I use epoxy to cover the gap between the windshield and roof rack which looks tacky, but it at least helps. The ride is still rough, and I have considered buying new Michelin to replace the Bridgestones that came on it. Still not satisfied because the auto I purchased for my wife, and she won't drive it because the driver's mirror creates a blind spot for her. So I have an automobile I don't like, the wife does not like, but to trade it in would be a loss because no one will buy it if they drive it. Updated Review 01/20/2019 Still dealing with the noise but with the fix, I applied it is minimal. The ride is still not good, but it is time to change the tires so Michelin tires it is. The gas mileage has improved over time and now about 21.5 MPG overall. As far as I know, Toyota still has no fix for the wind noise and that, the ride and PG were my pet peeves. I won't purchase another Toyota Highlander due to cost vs. value because the value is not there. After driving this car for 2.5 years, we decided to get rid of it and the problems associated with it. We will not purchase another vehicle of a Limited Series. The Highlanders are unique in that wheels, and tire size cannot be changed dues to overly broad front brakes. I wanted to go to a smaller tire to hopefully make the ride smoother, but could not. The only redeeming factor is that it drove well.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

2016 Toyota Highlander

HLTTran, 08/18/2016
2016 Toyota Highlander LE 4dr SUV AWD (3.5L 6cyl 6A)
9 of 10 people found this review helpful

I like my newly purchase Toyota Highlander. The 6 cylinder is quiet and has excellent pick-up. The interior is comfortable. Workmanship is of top notch. I have not found anything negative on my SUV.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Super Duper

hayler osborn, 05/25/2016
2016 Toyota Highlander Limited 4dr SUV AWD (3.5L 6cyl 6A)
9 of 10 people found this review helpful

We replaced our 2006 Highlander about a month ago. Actually we kept it also we liked it so much. The new Highlander is fabulous. Super comfortable. Great acceleration. Very solid tight ride. Spacious interior. Great for long trips which we take often. CR gives it it's highest rating for a reason. Some of the items above were given an ok or N/A rating because we haven't had the car long enough, except the navigation which actually is just OK. This seems to be the case on many of the built in systems.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Love this car!!!

E Wakely, 09/09/2016
2016 Toyota Highlander Limited 4dr SUV AWD (3.5L 6cyl 6A)
5 of 5 people found this review helpful

Have been a loyal Honda consumer since 1992 and this is my first Toyota. Perfect transition from a 2007 Honda Odyssey to the Highlander. Pros: Comfort, ride, minimal road noise, interior room, back up camera, blind spot monitoring, audio options, iPhone interface. Cons: With 3rd row up, limited cargo space; gas mileage generally 19-20 mpg. I was so reluctant to give up my van after 16 years' of Honda Odyssey's, but time to move on from the minivans. Other vehicles we considered were: Honda Pilot, Acura MDX, Ford Explorer and Infiniti QX60. Glad we did not spend the extra money for the Acura and Infiniti.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Very good SUV

1awesomecloser, 07/06/2016
2016 Toyota Highlander Limited 4dr SUV (3.5L 6cyl 6A)
5 of 5 people found this review helpful

Really good car. Only thing off is the touch screen infotainment center needs to closer to right hand so you don't have to lean foward to reach. Other than that it's almost perfect. Great residual values. Super comfy to ride in compared to my 2014 4Runner.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Value
4 out of 5 stars
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