2024 Tesla Model X Consumer Reviews
Pricing
Base (Editors' Pick) - $81,380 MSRP
Edmunds suggests you pay
$81,380 Federal EV Tax Credit: not eligible The Base trim does not qualify for the Clean Vehicle Credit.
Choose the trim, color, options, packages and more for your 2024 Tesla Model X.
Build and PricePrices based on sales in OR thru 4/14/25
We have a limited number of reviews for the 2024 Model X, so we've included reviews for other years of the Model X since its last redesign.
Don’t buy a Tesla, they LIE
Juan, 08/24/2021
2021 Tesla Model X Long Range 4dr SUV AWD w/Prod. End 11/21 (electric DD)
20 of 27 people found this review helpful
The car is ok, unless you have to drive out of town. The service is more than extremely poor. No one ever knows what is going on, no one ever follows up, and no one ever calls you back. EVER. I had to drive my car from Charleston to Savannah (2.5 hours each way) for service. When I bought the car I was promised it would be picked up by them and brought back. That’s a blatant lie. As if that wasn’t enough, with a full charge, my model X claims that I can drive it 370 miles. I’m getting 245. Another lie. Delivery Process was the worst ever.
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Do not buy this car
Andrew, 09/27/2020
2020 Tesla Model X Long Range 4dr SUV AWD w/Prod. End 05/20 (electric DD)
31 of 44 people found this review helpful
Do not buy a tesla x. Tesla has the worst service of any car company on the market. And for the price of the x, it just isn't worth it. Delay after delay. They never meet the times they give you. They have cost me a lot of money. You can never get a hold of anyone on the phone. They aren't willing to accommodate you in any way. They will lie to your face. Go with another company.
2024 Tesla Model X for sale near you
3 of 61 listings
- Base 4dr SUVMSRP: $64,991160 mi away
- Base 4dr SUVMSRP: $65,997227 mi away
- Plaid 4dr SUVMSRP: $83,590489 mi away
See all 61 listings
Terrible battery range and customer support
Katlin, 01/23/2020
2020 Tesla Model X Performance 4dr SUV AWD (electric DD)
82 of 122 people found this review helpful
I bought a Model X with a warranty from Tesla, warranty of course includes the battery. It is rated for 237 miles of range. Within four days of purchase, I noted I am getting 40 miles on it before it is at zero. The car is also losing 24 miles per day when it's not being driven. Published documents indicate you shouldn't lose more than 5-10/day. Their service support indicates it is completely normal and refuses to do anything about the battery - in fact they told me my car's battery is outperforming the average Model X. I don't understand how this is normal. How is it normal that the car only is able to do 1/6 of its rated range? The average american drives 18 miles to work - good luck making it home. It's misleading advertising and poor warranty support. I wish I wouldn't have bought the car. Buyer beware.
model x;
udonis, 11/26/2020
2020 Tesla Model X Long Range Plus 4dr SUV AWD (electric DD)
13 of 19 people found this review helpful
Please check ROAD NOISE! Also check leaky windows; Pigeon wings have there own mind Poor quality construction...many flaws. 1/5 stars
love the car, hate their customer service
Anastasia, 03/17/2020
2020 Tesla Model X Long Range 4dr SUV AWD w/Prod. End 05/20 (electric DD)
33 of 53 people found this review helpful
I had a problem while driving on a highway, my car just shut down, the screen went black and I lost Bluetooth and sound. I called Tesla to figure out why, they refused to help me unless I gave them my vin # Who in their right mind knows their vin #? No one. The agent hung up on me, refused to help, created a dangerous situation on the road by insisting that I look into my phone for a vin # while driving. I felt abused and abandoned. This new technology should be very concerned with their customers safety, but Tesla doesn't seem to be. I absolutely hate their customer service, their salesmanship and attitude towards their customers. It really does seem they don't give a crap if you are ok. It feels like they are training their employees to be aggressive to their customers. I had to drive with a black screen for miles not knowing if the car can just stop in the middle of a highway
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value