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2024 Tesla Model X Consumer Reviews

3.3 out of 5 stars
36 reviews

Pricing

Edmunds suggests you pay
$81,380
Federal EV Tax Credit: not eligible 
Choose the trim, color, options, packages and more for your 2024 Tesla Model X.
Build and Price
Prices based on sales in OH thru 8/4/25
Final assembly in USA

We have a limited number of reviews for the 2024 Model X, so we've included reviews for other years of the Model X since its last redesign.

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Pros
Cons
1 out of 5 stars

Cheap build for a 100k car. Parts glued with tapes

Sajan, 01/24/2024
2023 Tesla Model X Plaid 4dr SUV AWD (electric DD)
5 of 5 people found this review helpful

Received my car 4 days before the end of the year and boy, this feels like a lemon already. As soon as i got it, i was hearing metal scratching noises when I turn the steering wheel. Spend next 2 weeks trying to fix it with service. After the second visit, they managed to fix that issue. Right after that I noticed some trims are missing on the door. See left over double sided tapes where the trims supposed to be there. Scheduled another service call, which i had to for another 2 weeks and they got the wrong part and no tools. Rescheduled again for another attempt after 2 weeks. There are more problems with the functionality and listing them here would take forever. In short, the cars are made cheap and their service team is overwhelmed. Instead of paying more to Elon, they should spend more to improve quality and ensure better service. Imo

Technology
2 out of 5 stars
Performance
3 out of 5 stars
Interior
2 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2 out of 5 stars

Tesla Model x Cheating with offered mileage

\George, 10/06/2020
2020 Tesla Model X Long Range Plus 4dr SUV AWD (electric DD)
22 of 28 people found this review helpful

My new Tesla model x is not getting more than 350 km with one full charge, Its battery is draining pretty fast, Tesla advertised like around 586km with one full charge, Some time forced to drive without A/C and Music , Need to charge every 300 km Run, They will not respond anything yet about our concern,Still waiting for the reply!! Really disappointed my new purchase...

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
3 out of 5 stars
Value
2 out of 5 stars
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2 out of 5 stars

Biggest $ waste on a car in my life

Joseph P, 09/11/2020
2020 Tesla Model X Performance 4dr SUV AWD (electric DD)
21 of 27 people found this review helpful

Bought this for my wife. $125K so not a cheap investment. Top to bottom bad Doors inexplicantly close on your head, garage door closes on the car as you drive into garage, Wing doors rub against panels causing paint to chip, cruise control malfunctions and slams brakes on for no reason, auto drive has mistaken thruway overpass shadows as a solid wall causing the breaks to pump at 70 mph and so on and so on and so on. After 20,000 strenuous models, I traded it in and took a bath and bought a new Audi Q7 which is MILES ahead of Tesla in quality and conveniences.

Safety
3 out of 5 stars
Technology
2 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Too many issues to count!!

JA, 03/23/2021
2020 Tesla Model X Long Range Plus 4dr SUV AWD (electric DD)
21 of 27 people found this review helpful

Here is my list after 3 months of having the model x (in shop for two weeks, after only having in for three weeks) *Came with two broken wheel well plastic frames *Middle seats malfunctioned and had to be replaced *screen malfunctioned and chip had to be replaced Since we got it back from that service *Seats no longer respond to preset setting for each driver *passenger seatbelt tightens no mater the situation and does not release only keeps getting tighter to the point you are pinned to the seat. *Smart summons has only worked well 2 times *rubber around the window bent and creased *rubber looks unfinished on both front doors *driver side window rolls up and down very slowly and rubs the window on the way up, you can notice on the window we’re it’s rubbing *I have to manually connect my phone each time I get in because it no longer does it automatically even though it’s set to priority phone *Regenerative braking works whenever it wants to, never consistent *paid an extra $10,000 for self driving premium package, Full self driving capability. Every time we have used it it nearly crashed and definitely would if our hands were not on the wheel. It’s doesn’t gradually loose control it’s a jerk reaction. Each time we have tried it it jerked toward the divider on the highway. It speeds up when going to an off ramp for an exit. When highway has turns or curves doesn’t recognize to slow down. *back truck closed on me and doors don’t respond if a child is under it; only in front of it. Additional functionality annoyances. *middle seat do not reclin enough to feel like you are laying back *front console can not fit two coffee cups next to each other. I absolutely do not feel safe in this car. Looking into a refund.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Don’t buy a Tesla, they LIE

Juan, 08/24/2021
2021 Tesla Model X Long Range 4dr SUV AWD w/Prod. End 11/21 (electric DD)
21 of 28 people found this review helpful

The car is ok, unless you have to drive out of town. The service is more than extremely poor. No one ever knows what is going on, no one ever follows up, and no one ever calls you back. EVER. I had to drive my car from Charleston to Savannah (2.5 hours each way) for service. When I bought the car I was promised it would be picked up by them and brought back. That’s a blatant lie. As if that wasn’t enough, with a full charge, my model X claims that I can drive it 370 miles. I’m getting 245. Another lie. Delivery Process was the worst ever.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
1 out of 5 stars
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