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Used 2017 smart fortwo Consumer Reviews

4.2 out of 5 stars
25 reviews

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We have a limited number of reviews for the 2017 fortwo, so we've included reviews for other years of the fortwo since its last redesign.

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Pros
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5 out of 5 stars

Great Upgrade From 2012

Simply Blue, 03/13/2017
updated 03/13/2018
2016 smart fortwo prime 2dr Hatchback (.9L 3cyl Turbo 5M)
33 of 33 people found this review helpful

*Update 2018: I still love this car. There have been no maintenance issues, and it has been fun and reliable to drive. Since first writing this review, one of my best friends and a family member bought smart cars as well. They liked my car so much that they wanted their own! I originally had a 2012 Smart Fortwo Pure, which was a great little car but with some very notable downsides. To name a few, the old transmission was less than great, it was a tad cramped and the Pure in particular lacked some modern car features that I would have liked. After hearing about the new transmission, cross-wind control and other slew of upgrades, I decided to check out the 2016. A year later, I couldn't be happier with my purchase. I always loved the size and city maneuverability of the Smart Car, but now that comes with a much more substantial vehicle. I purchased the automatic 6-speed dual clutch transmission, and though I would not call any Smart Car a speedster, the new transmission is much smoother. The boost from the turbo is also a nice addition, making the car feel swift and zippy. The car now has the speed it needs to pass other cars on the road with ease. The cross-wind control also makes those windy days a non-issue, compared to the shaky windy day drives in the older model. The new headlights are bright and clear, with the fog-lights doing as desired in blizzard conditions or foggy weather. Due to the narrow wheels and short wheel-base, I have never had any trouble in the snow, unless I blatantly drive into a pile that I know might bottom the little thing out. Even then, I've never actually gotten completely stuck in snow drifts, though I don't consciously drive through anything that looks excessive to the eye. The stability control does a good job at managing the rate at which the wheels are spinning, so you can pull out of slick spots. As for the interior, the extra width makes a noticeable difference as well. My dad is a large man, and he can sit in the new model without us feeling cramped in the slightest. The bluetooth on the stereo system is nice, and pairs well with the iPhone holding attachment on the entertainment system. I opted for the model with the upgraded sound system, boasting 7 speakers and a little subwoofer. I am pleased with the sound quality, and those riding along with me are impressed with the kick that the audio provides. I should note that I do a lot of highway driving, so cruise control does a good job at maintaining MPG. The 2016 also feels much more sure footed on the highways than the 2012 did. I wanted a peppy edgier looking small car for city driving and occasional long trips, and I feel like the new smart car has met all of my personal wants. If you are in the market for a small car, this comes highly recommended by me. The most glaring issues of the past models have been ironed out, and the Smart Fortwo has grown up to be something that more Americans will be pleased with.

Safety
5 out of 5 stars
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5 out of 5 stars
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4 out of 5 stars

Not just a city car

RLLets, 09/03/2017
2016 smart fortwo passion 2dr Hatchback (.9L 3cyl Turbo 5M)
36 of 37 people found this review helpful

- for the size car it's very roomy, feels like a full size car - for the size car there's good storage space in back - cute outside look and shape - unusual and fun inside decor - although marketed as city car, it does great on the highway - very bad turbo lag however it has great acceleration - turbo lag is a danger in situations where one is depending on smooth instantaneous acceleration like merging from a stop or starting on a curve - drives at highway speed (70+) like a full size car - good power, doesn't downshift going up hill as much as big car - excellent cruise control, hardly ever shifts to maintain speed - U turns are amazing and too fun - parking is so easy, fits in very small places - insurance cost is very high, higher than any other vehicle I have including a 37' motorhome - although it appears to be a full size car from front and rear, driver must keep the small size in mind at all times - brakes are good but don't come on smoothly - constant road noise is a problem if one is irritable otherwise can be ignored or tuned out - good ride on smooth pavement but rough ride on rough road like a one ton pickup The Edmunds editor did a lousy job of summarizing the review. Here is my summary: Best Features - Maneuverability - Acceleration - Shifting - Highway driving - Cabin space - Fuel economy Worst Features - Turbo lag - Road noise - Ride on rough surfaces - Insurance cost

Safety
4 out of 5 stars
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4 out of 5 stars
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4 out of 5 stars
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4 out of 5 stars
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5 out of 5 stars

Tiny Car with a Great Heart

William Strange, 10/02/2016
2016 smart fortwo passion 2dr Hatchback (.9L 3cyl Turbo 5M)
33 of 34 people found this review helpful

This is my second Smart, my first was a 2008 Passion. I had it for 8 years and when I traded it in it had 195,000 miles. The only parts I ever replaced were normal maintenance parts, (front brake shoes, plugs and tires. I've had my 2016 Passion for about a week and the upgrades are amazing. I little more room inside, definitely pepper, transmission shifts much more smoothly, and the electric power steering is great. The power increase with the Turbo is really noticeable. I live in southern West Virginia and I64 on my way to Beckley, WV there is a 5 mile 9% grade that most cars can not keep up to the speed limit of 70, but my Smart handles it ease; it doesn't even breath hard. Love it all the way.

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5 out of 5 stars
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5 out of 5 stars

a great little car

tbab, 10/21/2018
2017 smart fortwo prime 2dr Hatchback (.9L 3cyl Turbo 5M)
15 of 15 people found this review helpful

i've driven the car from New Mexico and back. it's a great road car with plenty of acceleration and stamina on hills. the gas mileage is excellent on the highway. a perfect car for one person.

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5 out of 5 stars

Superb machine

Luke, 04/07/2016
updated 04/09/2018
2016 smart fortwo prime 2dr Hatchback (.9L 3cyl Turbo 5M)
32 of 34 people found this review helpful

I own a 2017 convertible, drive 80 miles a day to work and back, the car is fantastic. It has already 30k miles. I am 6,2 250lb and I still have room inside. Little bumpy on uneven surfaces, poor fuel economy thise are the only complains I have. The turbo engine is awesome, 85mph on the highway with ease. electric power steering is fantastic, great heated seats and great JBL sound system. Overall I am very happy with this little beast.

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5 out of 5 stars

PARKS EZ

Gerald, 04/08/2017
2016 smart fortwo prime 2dr Hatchback (.9L 3cyl Turbo 5M)
19 of 20 people found this review helpful

In no way does the 2016/2017 reflect the status of the SMART For Two of previous years. The ride is improved. The transmission is now smooth and shifting through the six speeds is undetectable. Interior finish and appointments are quality and reflect the Mercedes input! The side movement during windy dirving is effectively nullified. The turning radius is absolutely outrageous! Nothing on the market equals that. The cabin temperature controls are effective and the sound from the entertainment center is outstanding. The new tires and the highway operating sound level are greatly improved. All around vision from inside the cabin is good. The only thing I have found that I didn't like was the windshield wiper on the drivers side. Doesn't wipe good. The mileage is not quite as good as my last two SMARTS, but is better than advertised I consistently get 42/44 miles per gallon on the through way. I have previously owned a 2011 and 2013 coupe and cabrio. I would hardly return for two more SMARTs if I didn't like the the two previous ones I owned!! The question software would not allow me to put in the year (2016)

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5 out of 5 stars
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4 out of 5 stars
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5 out of 5 stars

Roxy daughters first car

Pj, 09/29/2016
2016 smart fortwo proxy 2dr Hatchback (.9L 3cyl Turbo 5M)
10 of 11 people found this review helpful

She drove from Al to Penn. to Fl. and back again. Never ever had trouble. I'm not saying she didn't feel a semi trailer when it passed but she felt safe comphy. The electric windshield wipers were amazing all cars need these just for safety reasons. When inside car it felt big. Husband meet her in PA and drove her black to Al. He was so impressed. She just traded it in but I'm thinking of getting one. We own a Jetta wagon and we love it but as you all know we have to trade it in. But getting another golf wagon and I think a smart!! She had it 7 yrs. she cried when she had to give it up.

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5 out of 5 stars
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4 out of 5 stars

Still kicking

Charlotte eatmon, 04/08/2016
updated 10/24/2018
2016 smart fortwo prime 2dr Hatchback (.9L 3cyl Turbo 5M)
14 of 17 people found this review helpful

Find out if your dealership does warranty work before you buy. Leith in Raleigh does not. There are 2 mb dealers close to me . they are in charlotte. North Carolina and. Hampton va. One is 4 hours away the other is 3. I need a recall to be fixed. Really! My car is still going. I still like it. Tank still not perfect but I have learned when to refuel.

Safety
4 out of 5 stars
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3 out of 5 stars
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4 out of 5 stars
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2 out of 5 stars
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5 out of 5 stars
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3 out of 5 stars
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4 out of 5 stars
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5 out of 5 stars

Far better car than you expect

Bob, 01/22/2017
2016 smart fortwo passion 2dr Hatchback (.9L 3cyl Turbo 5M)
14 of 17 people found this review helpful

Very trouble free car. Intended to own it for a year or two when I got one of the first boatload ordered online before there was a dealer. That was eight years ago and am looking for a new one. I've owned everything from DKWs, NSU, 4 Renaults, 2 Mercedes, Toyotas, Hondas, early minis, I obviously like small cars, but never as much as I love this one. Sixty-nine years old with two bad knees, but its the easiest car to get in and out but of! It's great around town, but has also made a few long trips. Great seats, great a/c (never touched it}, great heat and super hot seat heaters. My only complaint is the terrible auto transmission. All the qualities and sophisticated technology of the 59 Renault Dauphine Push Button Automatic. YUK! I'm really looking forward to the new automatic or a stick and the turbo! I've replaced two light bulbs and a heater blower fan--the exact same one that went out on my Mercedes. Bought it on ebay and took 20 minutes to install on the smart (just twisted in!) You don't want to see the installation bill on the Mercedes. I got every option I could order except rain sensing wipers. If I knew how great they worked I would have bought those too. By the way, when you read a bad road test, it's usually obvious they were never in the car!

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1 out of 5 stars

The 2017 electric is a disappointment

Justin, 02/03/2018
2016 smart fortwo electric drive coupe 2dr Hatchback (electric DD)
15 of 19 people found this review helpful

Everything is great about the new 2017 electric except the battery range. My old 2016 got a minimum of 68 miles on a charge and even 80 miles if I was careful. My new 2017 in the winter in Massachusetts gets at the most 51 miles and if anything is running, may drop to as little as 39 miles. The dealer and the manufacturer says this is normal, but for me, the car has become almost useless in the Winter. It should not be sold in the North. Otherwise all the features in the new car are much better....but so what, for me, I would never have bought it if I knew it was like this.

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5 out of 5 stars
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5 out of 5 stars

Amazing miniaturization - Quite an accomplishment

Brent Sheldon, 04/19/2019
2016 smart fortwo passion 2dr Hatchback (.9L 3cyl Turbo 5M)
4 of 4 people found this review helpful

I suppose for most this car only makes sense in crowded cities but if you live in one it’s hard to describe how wonderful having such a small footprint is. Unsurpassed parking and maneuverability! Like an amusement park ride - so much fun. It’s clear that Mercedes spent much time with the newer design. I don’t think it occurs to many how difficult and expensive it is to miniaturize all the components and come out with a safe vehicle that drives like a much larger car. The engine’s torque pulls this lightweight (approx 2,000 pounds) car quickly. I have no problem keeping up with traffic - even on steep hills. The “cross wind assist” function nearly completely evens out high speed driving during windy days. The car is a work of art!

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4 out of 5 stars
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4 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars

Totally Underrated

Dragon82d, 07/22/2021
2017 smart fortwo prime 2dr Hatchback (.9L 3cyl Turbo 5M)
3 of 3 people found this review helpful

There is a little button next to the shift lever which changes the engine and transmission dynamics from economy to something with a bit more oomph. Car handles fine on the highway with the computer crosswind system.

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5 out of 5 stars
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4 out of 5 stars
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5 out of 5 stars
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4 out of 5 stars
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5 out of 5 stars
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1 out of 5 stars

I will never buy a smart car again

e, 09/18/2019
2016 smart fortwo pure 2dr Hatchback (.9L 3cyl Turbo 5M)
9 of 15 people found this review helpful

My 2016 smart car with only 51000 miles was just totaled due to a wig flying up under car and getting caught in transmission, and causing transmission failure while driving on HWY. Its absurd that a wig could seriously destroy a smart car. This was my second smart car, but I will never buy another one. There should be more to the undercarriage to prevent something like this from even being possible.

Safety
1 out of 5 stars
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1 out of 5 stars
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5 out of 5 stars

Great little EV

JackInTN, 04/29/2020
2016 smart fortwo electric drive coupe 2dr Hatchback (electric DD)
2 of 2 people found this review helpful

Not a car for everyone but it can really turn heads. It is small but I can get easily to 300 plus pound people even those well over 6 ft tall into the car with what seems to be the surprising amount of room. The NASCAR design safety cage, so I'm told, really is much stronger and safer than most vehicles. I tend to drive it about 50 mi a day and charged it home, and the charging costs very little especially compared to the gas I was using in my old Nissan Murano. It has enough cargo space to carry a week's worth of groceries for my wife and I and most things we really need. Yes we still have a gas car but tend to use it for longer trips and not just going out to eat or around town for small shopping trips or sightseeing. It is surprisingly comfortable. The heater very much or the air conditioner in the summer you do get a range hit but not anything more than why you would see in other electric vehicles. In negotiates the hills here in Tennessee with ease and is a favorite for little kids all around the subdivision. It is interesting to see a car where other smart cars recognize it and hawk or wave almost every time.

Safety
5 out of 5 stars
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2 out of 5 stars
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5 out of 5 stars
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3 out of 5 stars
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4 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars
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2 out of 5 stars

Dissapointment, too many problems

Kiana, 06/26/2017
2016 smart fortwo prime 2dr Hatchback (.9L 3cyl Turbo 5M)
4 of 7 people found this review helpful

The car gets less then 30 mpg, not 39/36. The gas gauge is not calibrated and the driver side window is lifted off during windy conditions and whistles noisily. This has not been fixed during 2 services.

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2 out of 5 stars
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3 out of 5 stars
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3 out of 5 stars
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3 out of 5 stars
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3 out of 5 stars
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1 out of 5 stars
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1 out of 5 stars
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4 out of 5 stars

Lease turned in

Wadhamite, 10/13/2019
updated 04/15/2021
2016 smart fortwo passion 2dr Hatchback (.9L 3cyl Turbo 5M)
2 of 3 people found this review helpful

I turned in my car after three years as the lease was up. The one problem it had during 23,000 miles was the "check engine" light came on and a heater/coolant valve was stuck, making the engine warm up slower. The Mercedes dealer who performed the warranty repair told me it was the tenth Smart they had encountered with that problem -- so it may be a vulnerability that should be watched. Unfortunately, it would have been a $500 repair out of warranty and the dealer could not assure me the "new" valve was any better than all the old valves that had failed in two years.

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5 out of 5 stars
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4 out of 5 stars
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4 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars
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3 out of 5 stars
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3 out of 5 stars

Don't buy this car

Linda Brown, 09/14/2016
2016 smart fortwo passion 2dr Hatchback (.9L 3cyl Turbo 5M)
8 of 24 people found this review helpful

This 2016 smart car is not worth buying my car gets awful gas millage averaging 30 mph a gallon. I am having to put high grade fuel in this car and only get 30 mph to a gallon also has a bad delay in turbo charge when taking off resale is nothing when you go to trade or sale car. I would tell anyone that was thinking about buying a 2016 Smart car don't buy one!!!!!!!!!!!!!!!!!!!!!!! Linda

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4 out of 5 stars

You have to drive it to review it.

Zippy and Skippy, 03/30/2024
updated 10/04/2024
2016 smart fortwo pure 2dr Hatchback (.9L 3cyl Turbo 5M)
1 of 1 people found this review helpful

First, review a car for what it is, not what it isn’t. What it is is a small car built for economy and less hassle. The 2016 can fit 2 240 pd 6’3” men and a weeks groceries. Also in sport mode it surprises the hell out of the car next to you at light as you get 0-50 VERY quickly. The turning radius is insane, almost no need for a 3 point turn when you can Uturn on a dime Safety was advanced for the 2016 model The Nav system is friendly enough, the heated seats work well. I’ve never paid more than $28 for a full tank of 93 octane. Mileage? City=28/32 suburbs=32/40 highway=40/51 yes 51 153 mile drive back from where I bought it to the gas station on the way home… 3 gallons on the mark. Drawbacks= -short wheelbase will not save you from bumps in the road. -2 seater, which can also be an advantage to avoid distractions -Rear right blind spot. Update: It’s still great! I went on vacation and was missing my car. My kids are learning to drive with them

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4 out of 5 stars
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4 out of 5 stars

i bought another Smart car

verlane schultz, 11/06/2020
2016 smart fortwo pure 2dr Hatchback (.9L 3cyl Turbo 5M)
1 of 2 people found this review helpful

after being broadsided in my driver door in 2015, A year later I purchased another Smart car! i like the idea I am in a roll cage! just like a race car! a steel walnut, with side and front air bags! A German engineered car! i love my Smart car!

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5 out of 5 stars
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4 out of 5 stars

IGreat Car

Rick, 12/10/2018
2016 smart fortwo proxy 2dr Hatchback (.9L 3cyl Turbo 5M)
0 of 0 people found this review helpful

I have a 2013 Passion, I just wanted to get the new body style.

Safety
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5 out of 5 stars

Exactly what was expected

John S, 08/04/2024
2016 smart fortwo passion 2dr Hatchback (.9L 3cyl Turbo 5M)
0 of 0 people found this review helpful

A perfect car for in-town driving and also able to flat-tow behind a motorhome. There are compromises with any vehicle - it's small, but it is .... small :-) Perfect for use as a daily driver usually driven by one person around town. Easy to drive and and so far no regrets whatsoever.

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5 out of 5 stars

Smart is right

Luke, 03/28/2025
2016 smart fortwo pure 2dr Hatchback (.9L 3cyl Turbo 5M)
0 of 0 people found this review helpful

My 2016 smart for two has been an amazing surprise. Since day one I have been averaging over 40 mpg combined. I have 30209 miles on it. The biggest surprise is on the highway she is very stable and there is no problem passing other vehicles when the need arrives. Actually the car seems content and nimble at 70 to 80 mph speed. The ride is nicer also. City and back roads are a much rougher ride. Nope not a Lexus but node a truck ride either. Maintenance is simple, 0/40 weight Mobil One once a year with filter. Changed front pads at 26,000 because of what I read but they could have went much farther. Changed plugs at 30k as maintenance schedule said. Old ones looked fine. Oh well. Bottom line 2016 Smart a nice ride.

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5 out of 5 stars

Good

James Moses , 05/27/2022
2016 smart fortwo electric drive coupe 2dr Hatchback (electric DD)
0 of 2 people found this review helpful

I like that Car and it’s the beast

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5 out of 5 stars

Love my SmartCar!

Marlene, 03/26/2017
2016 smart fortwo proxy 2dr Hatchback (.9L 3cyl Turbo 5M)
0 of 1 people found this review helpful

We just had a great experience at Walter's Mercedes-Benz. Christian Garcia-Felix was our sales consultant, and took complete care of us from the minute we walked in the door. He was very sweet and extremely thorough. We bought a 2016 Smart Fortwo Coupe and love it! Everyone we worked with, from Sales Manager Ted Pyle, Finance Manager Andy Towns and GM Ray Burke were kind, professional and solution oriented. The dealership is family owned, and we left feeling like we were family. It was a wonderful experience!

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5 out of 5 stars

This car is the best I have

Chi guy, 12/26/2022
2016 smart fortwo passion 2dr Hatchback (.9L 3cyl Turbo 5M)
0 of 1 people found this review helpful

Just a wonderful little machine my every day car

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5 out of 5 stars
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5 out of 5 stars
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