New Saab... Same 'ol Story
By Mike Ruby on
Vehicle2005 Saab 9-2X Linear 4dr Sport Wagon (2.5L 4cyl 5M)
ReviewI leased my Saab 9-2X in October 2004. Besides the acceleration being a little weak... this is a fun ride weaving in and out of traffic or going out on the highway. Unfortunately my fun came to an abrupt end when I was in an accident, and had to start dealing with "Saab the Manufacturer". My Saab has been stuck in the body shop since November 1st... today is December 10th; that's 40 DAYS! From trying to acquire a parts/pricing list, to ordering the parts, there have been nothing but delays. Did I forget to mention my airbag DID NOT DEPLOY? I have yet to hear a response from Saab with my concerns regarding the airbag. The 40 day wait, that will end up at 50; Saab contends this is normal.
Best FeaturesSimple... the interior. Sound system is incredible.
Worst FeaturesInstall an airbag that works properly... peoples lives are at stake. And how about some friendly customer service?
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