Used 2016 Ram ProMaster City Consumer Reviews
Can't get warranty parts. Stay away
The cooling fan for the motor has a problem the dealership has 2500 parts on factory back order my van has been at the dealership for over a week and still don't know when the parts will be in. Stay away dodge customer service is not doing anything,about this.customer service from dodge sucks.....uses oil regularly stay away it’s not a reliable vehicle.worst vehicle dodge has made. Don’t buy one. They burn oil at less than 10000 miles and dealerships says that’s normal. No fixing this junk
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Ram ProblemMaster
Do yourself a favor and AVOID. I have owned this brand new since 2015. I'm at nearly 60,000 miles and it's been nothing but problems. Bluetooth constantly freezes and so does the radio. Rearview camera sometimes fails to activate. Radiator fan has started to wobble (common problem) Thermostat/cooling sensor has failed (common problem) TPMS monitoring system constantly has problems. License plate light has went out 4 times already.
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- Wagon Passenger MinivanMSRP: $8,9991 mi away
- Wagon SLT Passenger MinivanMSRP: $7,89810 mi away
- Wagon Passenger MinivanMSRP: $18,90024 mi away
Love this Van!!
We love our 2016 Ram ProMaster City - it's now December 2020 with nearly 60,000 miles and has needed very little repairs and runs great. Just a new radiator hose pump or something at one point that was easy to fix. We have outfitted it as a live-in camper van and we absolutely love everything about this van! It's reliable, economical, well-designed and well-built. It's very quiet, and it zips around very quickly, even though we have at least 1,000 pounds of additional weight with all our gear. We have added a fresh water tank, grey water tank, sink, bed/storage, many cabinets, a lithium-iron phosphate battery and isolator, inverter, etc. And it's all delightful. A true friend - Highly recommended!!
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Not a fun unit to drive
The Van will not stay in it's lane of travel..The unit pulls to the left into on coming traffic all the time...I have been fighting with Ram/Chrysler on this matter case #30715 and was told by Engineering I had To live with it. I have a new 2015 and and also had a chance to drive a new 2017 and it reacts the same way..( Pulls to the left) If you let go of steering wheel the Van stills pulls to the Left into oncoming traffic as I write this review (12/10/2016). Also the Advertising Brochure state 87.2 inches of cargo length from partition back this not true ..(see page 4 Area D Cargo Area Length...) BS Not there 82"...Drive the van and bring a tape measure... PS Van was also recalled 3 Times already. Not a happy camper...Van is for sale. Up date (06/10/2017) after 13,000 miles van still handles the same. Chrysler still has no fix for the problem. Van still pulls to the left when you let go of the steering wheel. The Van has also lost a hell of a lot of value on the market. Value for your $ Dollar is not there....Suggest you buy something else.... Up date.....I now have 37000 miles on it and it still handles the same..Chrysler still has no fix for the pulling to the left problem... Suggest buying something else...Richard
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Contractor tested and approved
Very versatile for a small vehicle, snow handling poor. Turn off your traction control if you're stuck. Center console poorly designed but door bottle holders even the score. Needs a digital speedometer. Radio reception is often spotty. I outfitted with dual locking ladder racks, alot of noise but to be expected. Tow hitch and light connector with a 8in. Lift tow adapter works great. Tows smooth, good visibility with mirrors but tranny shift is prolonged, probably to be expected. Wall mounted tool boxes left and right and a $50 universal rubber mat. Always buy good seat covers and great floor liners(weather tech) for any vehicle you are going to keep. You won't be disappointed!!! Great value and performance. There are over a million and a half European cousins of this vehicle driving around. So it's not really new or untried, just the North American version 2014 to 2015 not so good. Redesigned 2016 to 2017 models seem overall great for the price. Consider the wagon version, even if you want to work out of it. You will get insulation rear seats and a whole lot more options an versatility for a few thousand dollars more. Also bought a full size spare tire with jack and hanger/installation kit for piece of mind, made the dealer pay half. Driving 1110 miles one way in 2 days from now towing a 4x8 harbor freight folding trailer with a 600lb load. Then 20 min to seperate the trailer into two halves that fit into the back of van, preventing me from towing a light/empty trailer 1110 miles back. That's versatility! Smart vehicle saves me gas, repairs and expensive tires for the work truck. Savings comparison to 1/2 ton work truck equal the cost of this van over a 5 year per period. Do the math, you won't be disappointed.
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