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Used 2016 Ram ProMaster City Consumer Reviews

3.1 out of 5 stars
23 reviews

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We have a limited number of reviews for the 2016 ProMaster City, so we've included reviews for other years of the ProMaster City since its last redesign.

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Pros
Cons
4 out of 5 stars

Great Economy Delivery Van

Al Tuttle, 05/12/2019
2015 Ram ProMaster City Tradesman SLT Cargo 4dr Minivan (2.4L 4cyl 9A)
14 of 15 people found this review helpful

Model Promaster City SLT Cargo Van. This is a mini delivery van. Great interior cargo capacity -space and weight. Hinged rear doors release to open more than 90 degrees - really helps. Sliding side doors provide adequate access Space is obtained at the cost of sound proofing - so you get road noise - recommended high tire pressure (42 psi) may also contribute to noise. Tight handling and steering with good braking. Better than expected acceleration out of 2.4L engine and 9 speed auto transmission.. Great gas mileage - Average around 28 MPH for WV Country Rd driving. Taking it easy on the flat - have gotten as high as 32 MPH. No problems in snow or muddy gravel roads with all season tires, but didn't push it. Have encountered ground clearance problems on rutted/cratered WV back country roads - but not a problem on "normal" roads.Lots of nooks for storing -doors and overhead bin. A little tight between seats- cup holders too small dia. Seats firm but adequate adjustments, including lumbar support. Without windows on the side sliding cargo doors, it is difficult to see traffic coming from the right at intersections that are more than 90 degrees (over your shoulder - true for any windowless van). Otherwise visability front and side good. Rear camera and backup warning helps. In 2015 model, speedometer is difficult to see on sunny days, especially if wearing sunglasses. On third set of tires 48K, and original brakes. (put new tires on for last winter - replaced 2nd set still had about 1/2 wear.) One electrical problem with rear wiper switch required replacement of control module for all switches/controls on the steering wheel/column (under warranty). Only other maintenance - oil, filters, and alignments. AC is just adequate, Night time high beams exceptional.

Performance
5 out of 5 stars
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5 out of 5 stars

What can't my Promaster City Wagon do?

Wendy F, 09/15/2016
updated 09/16/2019
2016 Ram ProMaster City Wagon SLT 4dr Minivan (2.4L 4cyl 9A)
41 of 47 people found this review helpful

I love my Promaster City Wagon. In bright yellow, I might add. It looks like a little bread truck/caution sign driving down the road but I am so happy inside. I have to say that I am trading in two cars for this one PMC wagon: a 1998 Toyota Tacoma with camper shell, and a 1995 Chevy Lumina minivan. I like a car with great utility and a car that I can sleep in on road trips. My old truck and van were each really good in their own way. But my new PMC Wagon tops them both--as a hybrid truck/van monster. Obviously my review is being written by someone that drove a Tacoma and an old van--not a Lexus so my needs for comfort and luxury may be somewhat less than yours, but here is what I think. This car is so fun to drive and so comfortable that I have no idea that I am in a cargo van -- except for the fact that it holds boat loads of stuff. It accelerates quickly -- too quickly if you want to watch your gas mileage, it handles and turns very well. It stays on the road. I can pass ANYONE on the highway, and often do. No trouble getting up to speed to merge onto the highway either. The seats are comfortable in the SLT with the extra lumbar support. It is true, you do have to crank the recliner knob and it is a bit slow, my old Lumina van was the same way. The front seats go so far back that you can sleep in them just fine. I am 6'2" and find so much leg room up front that I don't have to put the seat all the way back (never happens in other cars). If you don't want to sleep in the front seat then tumble half the back seat forward and sleep diagonal on the floor (if you're under 6' tall you don't have to sleep diagonal). It can come with satellite radio and has a great entertainment/computer console with buttons integrated into the steering wheel, built-in hands-free phone calls with bluetooth. Someone complained about not having a CD player. Well any smart phone or mp3 device will hook right up to the radio console with USB or bluetooth. Tons of head room, you can put your arms straight up and wave them around. Way cool overhead storage and clever bottle holders in the door pockets. Good, solid construction. Sliding doors are light and very slidey with very clever handles. I love the simplicity and design of the door handles and latches and the combination door handle/lock button in the front seats. Cavernous front seating area with wide angle view. I want to drive this thing to Alaska to see the wide open scenery. I think it is quiet. I know it is quiet compared to my Tacoma (which is a noisy little truck) and even compared to the Lumina. Even during a wind storm, I did not feel that the van was too tall or got too much wind noise or battering around. Note that it is wider than your average minivan. A wider track like a jeep might be helping to avoid that too-tall feeling. It corners like a car, not like a van. I have almost 5,000 miles on it so far and no mechanical problems yet (knock on wood). I am getting about 24 mpg in town and more like 26 on the highway. Best mileage in 9th gear (85mph and 30 mpg). I have not tried it in the snow yet. As a front wheel drive I expect it will do OK, but we'll see. It has a quick disconnect battery! Seriously, you just pull up a big pin. I have been waiting for that for years. My first car was a Studebaker (no I am not that old...the car was older than me) and I loved my Studebaker because of the simple, functional design. I feel like I have finally bought another Studebaker. You can't beat the combination of price and utility (and I suspect, but we don't know yet because it is a new model...reliability). Driver fatigue is very low in this car due to comfort. The speedometer is oddly off to the left of the dashboard (not centered) and I don't think the trip computer allows you to show a digital speed which would be handy. What you see in front of you is the date and some other trip info. I think this is funny because the date doesn't change--all day long. But maybe if you're using this as a work van and have to sit in that front seat and do paperwork, you'll appreciate knowing where to find the date? I had wanted to buy a car with automatic climate control, but this car did not have that option. I must say I really don't spend much time fiddling with the temperature controls in this truck anyway. There is an unfortunate blind spot where the panels are in the back/sides that prevents you from seeing, in parking lots, if someone is approaching the back of your car from the side. But a backup camera, and audible object detection system help with that. So my complaints are way fewer than the things that I love about the car. I get compliments often about its looks and potential versatility. My old parents find it easy to get in and out of both the front and back seats, it has a low step-in height than most trucks and a higher seat height than most cars. I consider it a FWD SUV, for on-road adventure; a mini, dry camper; a daily driver; and a cargo hauler.

Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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2016 Ram ProMaster City for sale near you
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4 out of 5 stars

Renting to see if worth it

G.Brown, 09/23/2016
2016 Ram ProMaster City Tradesman Cargo 4dr Minivan (2.4L 4cyl 9A)
21 of 24 people found this review helpful

I've rented this van 3 times now and until this current time, I noticed some comfort features lacking. First off, I'm a repair guy, own a Avalanche truck, can pack all my tools and pull a trailer no problem, MPG is my problem. So, first time I rented one was December of 2015, right after they came out. I also have a catering company and my truck was in the shop. It handled my equipment well and I was pleased. Second time, I had to pack my daughter for college and drive about 500 miles, I got about 27mpg, and that was mostly freeway. This last time, I noticed things that I hadn't before; lack of 2 arm rest. Seems like that should be common place, especially for a cargo van. The ability to rest your arms on the door arm rest area, it's just a bit too far away, your forearm is on it but your elbow is off, and if you shift towards the door, your "rear" is riding on the high part of the seat. The gear shifter positioning doesn't allow for your phone to be stored close by. Yes there's a flat area on the dashboard but a middle consule area would be great. The two cup holders between the front seats, the one in the rear is really a pain for either driver or passenger, not convenient. You definitely have to get a suction cup phone holder if using your phone for GPS, no place to see it otherwise. Overhead storage bin is great, I'm able to put my "classic construction clipboard ", wallet, bag of chips, etc up there no problem. Side doors open easily, rear doors are great. If you're packing / moving, which I did for my daughter, I suggest similar size boxes, that way everything fits nice and tight. Setting the tripometer is kinda a pain until you get use to it, it's on the wiper or blinker handle at the end, so you have to push it in and cycle to your option. The lumbar/ recline knob is really a pain in the.. .Seriously, you have to wrap your left hand down and around while rotating the knob. It is a bit loud when not loaded. I've only rented the cargo version, no second row seats. 12vdc plug in cargo area nice feature. Oh, the 2 plugs in the front are not "live" unless key is on, so you can't charge phones/ tablets/ ,etc unless van is on, kinda bummer. Standard rims and tires are weak. I've been on the search for a van like this for the past year, but unless the Tradesman SLT have more comfort features, I'm not completely sold. I do like the towing feature, which the Chevy and Nissan are not compatible but the Transit is. I'm on the road all day with a co worker, so these minor details are actually major for me.

Safety
4 out of 5 stars
Performance
5 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
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1 out of 5 stars

Scam/crappy van 2 in one

Elias, 08/24/2018
2016 Ram ProMaster City Wagon 4dr Minivan (2.4L 4cyl 9A)
11 of 12 people found this review helpful

New key if you loose your key 1100 plus dollars plus you tow to their dealership . New ac compressor 1200$ plus part only transmission bad shifting . Engine weak stay away ram is in it for the rip off

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
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4 out of 5 stars

Still unsure

Mark, 11/01/2016
2016 Ram ProMaster City Tradesman Cargo 4dr Minivan (2.4L 4cyl 9A)
11 of 12 people found this review helpful

I needed an extra work vehicle and my brother owns a dealership that does a lot of business with Enterprise Rentals. He offered me this van at what I thought was a great deal. I want to like this van but I really don't know what to think so far. It took me a while to get used to the gas petal. Either I was taking off too fast sending everything in front flying backwards or I would start and then hesitate. Anytime you switch from driving a particular vehicle for a while there is an adjustment period as you get used to the new vehicle. I am getting used to it but not sure if there is a transmission issue. I just can't seem to have a smooth start. I've never had that problem with other vehicles for this long. Also, every morning, especially if it is damp outside, my brakes seem to work too well. I will be maneuvering in our driveway working my way toward the street and every time I just slightly step on the brakes I damn near go thru the windshield. They just stop way to hard. The brakes sound awful too as if they needed to be changed a long time ago and the drum is being grinded by worn pads. My brother's mechanic looked at the brakes and said there is plenty of meat still on the pads. They didn't replace the pads because the only ones they could find were really expensive. Hopefully some aftermarket company starts making some cheaper, better pads soon.I want to like this van. It is peppy and has good cargo area. I suppose I just need to take it to the dealership and have them take a look.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Value
4 out of 5 stars
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