Used 2019 Ram ProMaster Cargo Van Consumer Reviews
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Great for utility horrible to drive + hour
I bought it to haul my off road motorcycles and it works very well for that purpose. Fuel mileage is decent at about 13.5 in the city and 18.5 on longer road trips. My complaint is it is the most uncomfortable vehical I have ever driven. The wheel won't tilt and sits at a strange angle and the seat has one low set arm rest with the door bolster too far away to sit straight up and down with my arm on. I find myself leaning towards the door so my arm rest on the bolster and also forward to hold the wheel and end up in pain after an hour. I have taken it on 2 four hour trips and it takes days for me to recover. I now constantly correct my leaning and just hold my left arm out so my back is better but my shoulders cramp so I started putting a pillow between me and the door, it helps. It's a 45,000 dollar vehical that I have had for 3 weeks and I am looking for aftermarket steering collum, door bolsters and seats and will pay what ever it takes when I find then. So it is great as far as utility and would be wonderful if I did not need to drive it further that 10 miles. Drivers erganomics are by far the worst I have ever experienced. I really regret not buying a ford transit.
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The van from hell!
Always at dealership! Replaced the cams 5 times, two radiators, control arms, Tie rods, sliding door, and now getting ready to go back in for front axle boot leak. Non stop headlight replacements and a dummy light that never goes off. I will never ever buy a Ram/ Dodge vehicle again. Needs to be a class action lawsuit against Ram for us buyers. I don’t feel safe driving it!!!!
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- 2500 High Roof Cargo Van w/136" WBMSRP: $18,90018 mi away
- 2500 High Roof Cargo Van w/159" WBMSRP: $13,49513 mi away
- 2500 High Roof Cargo Van w/159" WBMSRP: $13,87519 mi away
how could dodge screw up a van this badly?
simple, they bought a fiat and rebadged it. engine top end covered under warranty. transmission replaced under warranty. head lights keep blowing out. serpentine belt comes off. the lit goes on. absolute pos.
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Absolute trash
Bought brand new. Currently 25,000. Just out of 3 year 60k warranty. Chrysler won't cover anything. Will never buy one of their products again. Period.
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Safety Nightmare!
Third update: I haven't had a full tank of gas in 3 months. I've had to stop at multiple rest areas and gas stations to fill up. Another non dealer shop looked at the fuel issie and it is a design issue. The fuel filler neck is too vertical and it causes the gas pump to shut off randomly. Once the flow of gas is interrupted for any reason (such as someonw starting fueling on the opposide side.) It clicks off and will not take any more fuel. I've also been blocked from the RAM Trucks facebook page for posting interior photos showing how my knee rests on the shifter and could shift it into reverse from a bump. Second update: Edmunds wanted another update. Well it's still a nightmare. You can add incompetent dealer service to the list. They repaired the mirror, but could not find the fuel system issue claiming they went to a gas station to try it. (They did not.) They did a tire rotation and didnt reset the TPMS. They left the fronts inflated to 80 psi, then changed the rears to 62 psi. (Why? Trying to get the tpms light to clear? What a random pressure.) The rears should be 80 and the fronts 42. I had to fix this myself. The service manager ignored my calls so the light stays on. The slider door does not latch unless you slam it, and you have to put some force into closing the rear doors also. In case i didnt mention it, there's an active recall for the shift control becoming detached and the trans would stay in the last gear you selected, so no park. First update: I was asked by Edmunds to update my review: well all of the below still stands. Winter driving is useless and trying to get out of driveways with a slight rise at the road such as roadside ditches are dangerous as you cannot stop to look unless you want to back up and try again. The driver side heated mirror is inop and i'm still having problems filling the tank due to poor venting. The windshield washer nozzles stick up in the wiper area and have very weak clips. I cannot use a snow brush here or else they will fall off. So yes. This vehicle is still a nightmare on wheels after more time getting used to it. Original Review: So I just got one of these vans issued to me for work. The front wheel drive shudders in reverse going uphill unless you give it a lot of gas. To reach most things in the cab, you have to reach for them which is dangerous while driving. Cup holders, cruise control, hazards, radio dials. The driver side mirrors are obstructed by the pillar in the window (which doesn't roll all the way down.) The steering wheel doesn't tilt but does extend. (part of the linkage is exposed at your feet.) You're sitting so high up, it feels like you're driving a bus. The 12v plug only works when the van is running. The radio doesn't remember your last input setting. (Playing from USB or bluetooth? When you start the van again, it starts playing from the radio. There is no way to turn off your headlights and leave your parking lights on. Cruise has to be enabled after starting the van each time. I feel like I'm going to snap off the front doors since the stop in the hinges does not line up until the door already feels like it's bending. The mirrors are power folding and all 4 do have power adjust. (Why did they include a rear view mirror with solid rear cargo doors?) The reverse camera is a nice feature. It does have good cargo space and my 6'3" self can climb in the back comfortably. (Short height van) The sliding door helps when I have to park in a parking spot and still get at tools. The cabling to the rear cargo doors does seem like a future point of failure. The rear axle does not provide much ground clearance. There is a very basic light in the rear cargo area that is all but useless. There is no third brake light likely due to how wide it is. The cab and cargo door locks are two different buttons and you cannot program your horn to honk to indicate it's locked. The gas tank doesn't always fill to full and the gas door is flimsy plastic. I'm sure there's more I forgot, but here's a book to read to get you started.
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